line cook/prep cook

food runner

shift leader

delivery driver

restaurant manager

Viva Chicken

Let me start of by saying, Most of the employee's and managers I encountered were extremely nice. I was expected to work at 9+ stores. If I worked 8 hours at 1 store, I would be told there was no reason I should of been there that long. So if I did work at 2-4 stores in a day, I was told its too much traveling. If I was told to pressure wash stores, I did them and was told I was doing it too much. I started working 50-60 hours and it was STILL not good enough, I was expected to work all day and all night 24/7 while they lied and put I only worked 40 hours each week because I was salary. Then I would get yelled at every 2 weeks when I had to submit my time because it was always over 80 hours but they wanted me to lie about the time I worked and what I did each day. Almost every store had 100 issues wrong with them and no one wanted to listen on how to stop those issues. It was expected that a quick fix would do it and move on. I was also expected to do the PM work on top of the daily work at each store AND work on all the machines that were constantly broken. As I was learning the PM process I realized that the only way I would be able to do the daily work AND the PM work was to ask for help. The company that does the PM work goes above and beyond what 1 person can do. When I asked for help, I was told no. Just a flat out NO. Any time I talked to my "supervisor" I guess that is what you called him? It was a miserable phone call about how things were not getting done fast enough, even though I was working my hardest with the managers at each store to knock out actual important things for the store. I was told I did not communicate enough with the "supervisor" but how am I expected to talk to someone who is hardly around and has no idea about maintenance? It was a lose/lose situation from the start. I would not suggest any of my maintenance friends to work for Viva Chicken unless the "supervisor" was no longer in the picture. He has no idea what it takes for maintenance. The owners of the company were very nice. I am not sure they even knew how bad it was working for their stores or the "supervisor". I expressed my frustrations to a few higher up people and they agreed I should of had help. Instead I was let go being told " It was just not working out" and I agree, But they let the wrong person go. Should of been the "supervisor".

When I went into the job, it was a very long, extensive interview where he asked me questions for an hour, but they all seemed welcoming in the beginning so I was okay with it. But once you get into the job, they teach you, but immediately put you on cashier. It was fine, up until every time I tried to talk to someone, they would ignore me basically because they all had their own cliques. I felt very left out the minute I got there. When I would try to make conversation, they would be like "oh okay" and then turn around. I felt so unwelcomed. The management was amazing in the beginning but you can tell they have favorites. When I did everything I could to learn the menu and the pronunciation for everything, they took me off cashiers (which was the main part of my job) and had me handing out random menus to people who walked in. It seemed like they didnt even want me near them, even though i was already a quiet kid. They gave me the hours I wanted for the first week, and the last 3 weeks were all crazy and like 1 shift a week. Then it would be slow so they would send us home after 2 hours. But after 4 weeks of giving them my absolute professionalism and creativity, to be the best worker for them, they cut me off the schedule and never said anything to me ever. I found out later it was overstaffing, so they picked a person that was younger who always was on their phones when management wasn't looking, with way less experience, over myself who had 3-4 years of food service in my pocket, getting compliments from the higher ups on my work. It was completely unfair, disrespectful, and said they would treat me as family. NEVER felt like it. They never messaged me telling me I was let go, I apparently was just supposed to guess that. Pay was okay but THAT was it. I've never felt more ignored in a job, than this one. Only job I've ever written this for.  

I actually tried working for this company. And out 110 percent effort. And got treated very unfairly. Got sick and was having a fever. After the changes every where due to the virus. And was forced to go to work. And was threatened with termination. And then I called out and had a doctor's note and still got terminated. But wasn't giving a reason. And was "laid off" but in writing was fired. Pretty sure just so i couldn't get unemployment benefits. Which I never have ever applied for. Because I would much rather work. But I got disrespected every day i worked at viva chicken. And to top it all off. they completely cheated me on my last check out of over $300. And I honestly didn't even push to try to get paid right for my work. Because i knew I got fired for personal reasons. And I knew it would've been way to much trouble to try to get paid for the hours I worked. Because they would've done everything in there power just to get out of paying me my full amount on my last check. If they would've paid me right. They never would have removed my hours from the system that i have already clocked in and worked for. I wouldn't suggest anyone working for this company. And honestly felt a tad of racism towards me while working for this company. And they do not have any tradition that Peruvian people have. My wife is Peruvian. And the difference between my Peruvian family. And then the Peruvian environment that is viva chicken. Is no where near the same. I was very unhappy with the time I worked for viva chicken. I do wish justice could be served. And I could get paid for the hours that i already worked. And im pretty sure the way the managers worked together on removing my hours from the system isn't legal. I have never met so many dishonest people in any company i have worked for. Except at viva chicken. Thanks.

Working at the Alpharetta location is a real joy. There aren’t many jobs you can say you look forward to but this is one of those ones that you can. Even before the store is officially open, the atmosphere is warm and welcoming. There is no lack of fun when you walk through the doors. A typical day at Viva is easy. As long as you bring the best service to the customers and do the tasks required of your job, the managers really look out and care for you. The management is what makes this store. Specifically, working with Amber helped me grow professionally and personally. She is someone who will take you under their wing even if you already know how to fly. The other managers care just as much but Amber really makes sure you feel cared about and that you’re doing the best you can at your job. The team is also really fun to be a part of. The hardest part of the job might be staying on task during our busiest hours but besides that it’s nothing short of an enjoyable and easy job. 

Texting employees to inform them that their jobs have been terminated is highly unprofessional and shows blatant disrespect. It borders on juvenile - behavior one would expect from a fifth grader, not a corporate entity.
Allow me to school you for future occasions such as this: 
Value your employees.
Meet face-to-face to tell them news of this nature.
Give them fair notice to thoroughly research your job suggestion or to find employment elsewhere.
Thank them for doing an amazing job!

A typical day at Viva consist of taking orders and making sure they are accurately served with in a timely manner. Operate cash register for cash and credit card transactions with excellent accuracy. working closely with shift manager to solve problems and handle customer concerns. I’ve learned a lot from this job for example , different ways to retain information, shift leading skills, as well as how to become a certified trainer. The workplace culture here is amazing. They provide a friendly family like work environment while maintaining its professionalism. We strive to provide our best customer service to each and every customer we encounter. I would say the hardest part of the job is when a big rush comes in and it gets overwhelming, however, that could be said for any food industry job. Lastly the most enjoyable part of my job is getting to serve and interact with customers while working with an amazing staff 

I was promised FT when I was hired at the newly opened Winston Salem location. Well....broken promises. I barely work 20 hours per week now, just about 1 month after opening.  I hardly consider 20 hours full time. The management has an "I could care less" attitude when asked about cut hours. It's very hard to pay bills with no money. Therefore, my hunt for a new job has begun. Also, the low man on the totem pole shift leaders are arrogant and rude. They act like they have no respect for anyone and have big egos, all while doing absolutely nothing to assist employees with daily tasks. I wish I had never accepted the position at this Viva location. Poorly run by uncaring "managers"...and I use that term very loosely! No one at this company cares about anything but the almighty dollar. Hourly employees are treated as second class citizens! Do yourself a favor and get a job where you are part of a team...not just another face no one cares about.

Firstly, I will state that it's the biggest shame that they suddenly shut down because my job was nearly exactly what I wanted to do for work. Catering was extremely straightforward using software that I already had years of experience with, using my own vehicle with the option to use the company van was great, and delivering to high-tipping (for our area) clients was nearly perfect. Was thrilled and excited to work here doing what I loved doing, but unfortunately a literal week went by after I started before this location closed. I was already in the midst of establishing repeat clients with great money opportunities so this was a huge and sudden shock to me. Were this company to try to expand back into my area again, I would not hesitate to return.

When I first started at Viva things were great. The culture was good and the work life balance was perfect. There more time I spent with the company the more I saw the seems coming undone. There’s a lot of favoritism between managers and employees as well as with upper management to store management. (Some manages and stores receive more support than others) The turn over rate is high and they don’t hire quality people. The GM and the KM could never get along and would bad talk each other. The manages are young so they tend to hang out and date hourly employees causing lots of drama. (Which they turn a blind eye too) All you are and all you will ever be is a body there to meet the business needs, but your needs will never be met! So much for the “passion for people” they claim to have. 

Working at viva is not your average day. Lots of support from coworkers and management. Great training from personal trainers. Learning all about Peruvian culture through their food. Great customers followed with great customer service. Busy work environment from the average day sales to catering. The most enjoyable thing at viva is the crew! Willingness is amazing with them to just lend a hand or work together. The hardest part about working for viva is trying to be better than you were yesterday. These guys go above and beyond to ensure you have an amazing experience when you visit! Trying to top that is sometimes challenging but over all it’s been such a pleasure to be apart of a winning team! Management makes you feel welcomed and warm. Just a very friendly and helpful environment.

Top Job Titles	Average Salary
Line cook/prep cook 16 salaries reported	$16.00 per hour
Food runner 14 salaries reported	$14.46 per hour
Shift leader 1 salary reported	$18.00 per hour
Delivery driver 27 salaries reported	$20.00 per hour
Restaurant manager 10 salaries reported	$60,500 per year

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