registered nurse - infusion

medical assistant

sales specialist

registered nurse

advanced clinical practitioner

Vivo-Infusion

After the manager split, everything went downhill. People in management with no experience. Lack of consideration for employees. Favoritism is a big thing. I never was able to move up with the company because of verbal correction that wasn’t called for compared to worse things others have done without any write up. When addressed to HR none of my issues were addressed and i was told “remember we are an at-will employer” therefore i now must walk on eggshells to keep a job. HR favors the managers anyways. To have not one single patient or coworker have anything negative to say about me to HR & management attacking was mind blowing. I was never at peace after the split because i felt like my job was being dangled over my head. I did not feel supported from the company. Also they give bonuses but take half of it because of taxes so you never get your full bonus. A CSS does everyone’s job while others half do their jobs. People are afraid to report what they experience because HR will not listen and fear of retaliation. I can go on…

What is the best part of working at the company?
The patients are nice. That's the only good thing.

What is the most stressful part about working at the company?
No support from management, unsafe patient ratio and unsafe minimal staffing, HR and management only care about protecting their financial stake in the company

What is the work environment and culture like at the company?
Nurses and APRNs are wonderful. The culture is disgustingly toxic. There is no support. Training is lacking where needed and excessive where it isn't. Expectations shift constantly. There is favoritism. There are questionable ethics. 

What is a typical day like for you at the company?
Too many patients, not enough help, no support, and a constant bombardment about how we can streamline and make more money.

The workload this company assigns to its staff seems unsustainable. The nurses are work tirelessly. The pharmacy staff is working on so many things at once they are consistently making errors. They do not have a pharmacist that works in the pharmacy or oversees pharmacy work. pharmacists do not check medications before patients receive them, I do not know if that is even legal. Leadership is the only ones making any money. All other roles have underwhelming pay and overwhelming workload. staff is to busy to properly train. They focus on a lot of the companies appearance but lack accountability and oversight. Do not work here. 

VIVO leadership is the definition of poisonous work environment.  They only care about making money and not patients.  The intake process is a catastrophic failure and the CEO knows it.  The patients are lied to and lead to believe that someone is working on the order but it is on a list of at least 200 tasks.  Employees are overwhelmed with work because they can't keep employees.  If you mention anything about process improvement, HR leadership will fire you without warning.   Infusion Associates culture is dead and it died when VIVO took over 07/01/2024.  If you accept a position with this company don't expect any training on the work flow, and they do not have any job aides to help.   

When I started at Infusion Associates the company was only a few months old!  We started with paper charts but quickly integrated into an EHR system.  I really enjoyed being a part of the growth.  I was taught to start IV's which most Medical Assistants are not given the opportunity to learn.  It was a fast paced office where most days all infusion chairs and private rooms were filled.  I loved the ability to get to know a variety of people.  
The most enjoyable part of working at Infusion Associates was that everyone worked as a team which is very important to me.

My favorite part of the day is taking care of all the wonderful patients we have.

The worse part is how we are told over and over how important we are, yet upper management never shows their faces in the office. If for some fluke reason they stop in, you don’t get any time with them due to all the meetings they are in. When you do meet with them, they lie and make you feel less then, often pointing out your shortcomings to the point of tears. I can honestly say i left a big hospital due to the treatment i got there, but the treatment at Vivo is so much worse. 

I wouldn’t recommend working here. Management is disorganized and communication is poor, which creates a stressful and confusing work environment. Expectations are constantly changing, yet employees are blamed when things go wrong.

Training is minimal, support is lacking, and favoritism is obvious. Hard work goes unrecognized, while issues like understaffing and burnout are ignored. Overall, this job negatively affected my morale and work-life balance. I regret my time here and would not choose to work for this company again.

The clinic is a tough place to work due to poor management and a toxic work environment. The recent acquisition hasn’t improved the situation. It’s challenging for those who value a positive and supportive work atmosphere. High turn over rate and there is no advancement in the company. Many patients complain they miss the old company and are looking for other infusion clinics because of the mismanagement and inexperienced nurses. 

This is the most toxic place I have ever worked.  Management is not supportive of their providers.  Toxic regional manager!  The company has become more interested in making money than taking care of their patients.  Reviews are a joke, they tell you 3 out of 5 is really good.  It is impossible to get a raise based on your work. 

Worked here for about 7 months. The location I worked for got broken into and robbed there is no parking you have to pay for parking every day $30 a day. The manager is not helpful or reassuring at all. Want you to go to work and do more than one persons job and won’t give any raises. People do whatever they want come and go and as the please. Have had staff leave at 2/3 and early. One of the worst companies ever worked for and all my life.

Top Job Titles	Average Salary
Registered nurse - infusion 521 salaries reported	$44.52 per hour
Medical assistant 272 salaries reported	$23.21 per hour
Sales specialist 188 salaries reported	$76,117 per year
Registered nurse 45 salaries reported	$45.47 per hour
Advanced clinical practitioner 124 salaries reported	$62.59 per hour

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