server

assistant

line cook

host/hostess

attendant

Washington Duke Inn & Golf Club

A typical day working here consisted of a lot of physical and mental work, often in stressful situations. From this type of work I learned how to be comfortable and how to think critically in loud, semi-chaotic environments whereby alcohol played a major role regarding the guests that my employees and I served daily and nightly. The managers for whom I worked always provided guidance and support wherever and however it was needed. The hardest part of the job was finding qualified and dependable servers consistently committed to excellence. What I enjoyed most about working here were the deafening cheers heard throughout the property during college game-nights and all the celebratory events that took place throughout the year, from weddings, to alumni gatherings, to wine tastings and creative dinners of all kinds.

A typical day working here included a wide range of challenges, as hotel guests visited from all regions of the world. Teamwork was always encouraged while senior management always provided support whenever and wherever it was needed. Our guests' various tastes and preferences continuously challenged us to conjure creative ways to ensure that their hospitality experience was exceptional in every regard. The workplace culture fostered recognition for outstanding performance, especially when it was done on a consistent basis. The hardest part of the job was the combination of physical & mental demand during peak business hours but even that was fun and built a bonding camaraderie among management and staff alike, which was actually the most enjoyable part of the job.

I would not recommend WDIGC to anyone. The culture is based on underline racism, favoritism, and lack of equality. Management  treats staff awful from wrongful terminations, inconsistent disciplinary actions, and lack of growth. The most alarming experience was the level mediocrity allowed that was praised. It is the staff that makes the place great not the people walking around in suits. They take the praise away from the people doing the real work. The lack of work life balance was also terrible. To force staff to work every weekend and holiday is not the standard as they say. If a company is staffed properly, there should be a rotation to ensure employees have a life outside of work but instead this place forces and threatens staff’s job. I personally will never work in hospitality ever again. 

This job feels less like a professional workplace and more like high school. The management team operates on blatant favoritism; if you aren’t part of their "inner circle," your hard work is completely ignored while others get a pass on everything.
Upper management is totally clueless about what actually happens on the floor. They are disconnected from the day-to-day operations and seem to have no idea how bad the culture has become. The environment is incredibly hostile. 
The staff is immature and cliquey, constantly making fun of coworkers just for existing. It is a draining, toxic place to be, and I would not recommend it to anyone who values a professional atmosphere. Avoid.

Washington Duke is a beautiful establishment. The staff is very interested in service and there are more than enough opportunities to grow in knowledge and ability. They talk about a family environment and autonomy, but it is very corporate. Check your emails, theres sometimes 100 a day. HR is involved in everything, sometimes thats great to have the support, sometimes it is tedious. Even as a manager you feel micromanaged. The policies are strict but fair. If you want to learn but don't have a strong background, this might be a great place to learn.  Benefits are quality and pay is competitive. If you like a corporate environment you will love it.  Not my cup of tea.

Arrive to work; check with front desk about guest arrivals and departures, ensure bell stand is in order, and coffee is prepared in lobby. Then began assisting guest. Learned to respect guest privacy and maintain confidentiality. Management keep me informed of daily and weekly events. My co-workers were helpful and very knowledgeable. Adjusting to last moment schedule changes due to last moment events. I enjoy meeting many of our special guest from around the world.

Tucked away among the Pine Tree's you will find the Washington Duke Inn. A family atmosphere as you are greeted by the doorman and valet service. No expense is spared with this great hotel. From the front desk to the restaurant and bar you will always find a staff member with a smile. Great place to work but not a lot of growth opportunity for management. It's a shame there isn't a sister property to solve that problem.

Typical work days very micromanagement is in full effect. Most importantly it is treated as massa's house. Workplace culture is 50/50. The hardest part of the job is knowing that it is treated as Master's house you are not to be seen. In addition to losing a lot of great employees / coworkers. 

What is the best part of working at the company?
The people and the service we provided to the Community 

What is the most stressful part about working at the company?
Getting laid off because of the Coronavirus 

What is the work environment and culture like at the company?
Great and well Managed and great people 

What is a typical day like for you at the company?
Working hard but great experience

No matter what department you work in everyone is friendly and has a personal bond. Most have worked at the Washington Duke for over 10 years and would not change a thing. Everyday is enjoyable but very productive. Some things could be updated, could have more events during the summer to bring more revenue in.

Top Job Titles	Average Salary
Server 1 salary reported	$20.00 per hour
Assistant 3 salaries reported	$12.50 per hour
Line cook 4 salaries reported	$20.38 per hour
Host/hostess 2 salaries reported	$18.00 per hour
Attendant 2 salaries reported	$15.50 per hour

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