administrative assistant

registered nurse

receptionist/administrative assistant

driver

human resources assistant

Wilmington Treatment Center

Patients are great, but that is why I am a nurse! It is a tough population to work with and its challenging. I love my work with patients, however, the lack of management support makes it very tough to stay here. Its all about the last dollar they can collect from the patient, and not truly about the recovery of the patient at all. 
If you want to be part of dropping a patient off in the rain at the Waffle house at odd hours of the day or night this might be the place for you, but I doubt it if you are a true healthcare professional. that cares about the wellbeing of your patients. 
Nursing has little control over daily activities that happen and gets treated with little respect if any.  
Its all about the in-crowd and if you aren't one of them the bullying, harassment, and hostility are bad. Go to HR? Forget that! That will make your life worse as that department bullies worse than any others. 
It makes me sad to see such a needed community resource function in such a dysfunctional manner. Seems they have spent tons of money on aesthetics of building a property but can't hire people to keep it clean or staff to run it properly. We need true business professionals to operate and manage this place from the top on down and we could have an award-winning facility. Until then, drugs will continue to get stolen, missing, incident reports will continue to be found in the trash and people will continue to get threatened when they report errors. It is not a safe place for patients, and certainly not a safe place for a nurse- safety aside, it is not an ethical place that I can be part of. My notice is in and I wish them well in their journey. The potential is there if the right people are put in the right places. They have run the place with the same old culture for too long. Its stale and musty and you can smell it miles away. I am surprised they can't smell it in the corporate office- or I guess they work with their eyes closed too!  They also need to start adjusting salaries and paying people on an equal level.

Unfortunately, I wish I had something good to say but I don't. We continue to have a high turnover rate. I wish this place true success but until someone actually sees it for what it is I do not think it will reach that point. It has been running with the "same crowd" for too many years. My observation,  is they bring new people in and run them off. Too much to go into, but other posts hint to some of it... and that is the addict mentality. Yes, we are here to treat that behavior, but that behavior that doesn't change can not help the present patients seeking help to change those behaviors. So, new people coming in to with fresh eyes that are not in recovery, with bright concepts are only driven away. Instead of being embraced they are forced out by cruel criticisms. You are not paid what you are worth as a nurse (unsure of other departments), no cohesion, lack of visibility or accountability from management or upper-level exec staff. A lot of finger pointing and blame game, childish behavior noted among a lot of staff in general (most departments, not just nursing ). Ultimately all of it boils down to hurting to the outcomes of our patients we serve. 
 I love the patient population, but I am a human being worthy of respect, and I have self-respect and if I do not honor that I can not expect anyone else to.  I feel like a dumping ground for management and some others here and it's just not acceptable. I hope one day the right people will eventually manage this place so it can truly manage what the community needs. It is a well-needed resource for the community, but at this point, the way it is being managed scares me for not only for the staff but mostly the patients that are trying so hard to get clean and sober. They are the ones that we are failing and I do not want to be part of that type of culture.

Not a whole lot to say except this place is run like a circus and that is probably a compliment. I have been here a little over a year and it was good for a while (not great), and recently have new management.  Since a new medical director came on board and now a new DON its a nightmare.  
It is stressful beyond imagination, and you fear for your job every day. I have seen so many come and go thru these doors that it's beyond comprehension. People are fired left and right, and they are excellent nurses, but for some reason not liked by management. I guess when you say NC is an at-will employment state, they truly take that to heart and think they can do whatever they want. It is not worth the headache and aggravation. If you have a job and don't like it, don't jump from the fire to the flame. If you are looking for a career change, this is not the place to try it out. Go to the local hospital or if you are there, possibly a different place within that hospital. I wouldn't come within 100 yards of this place again.

I am so sorry that I left a job to come here. The revolving door is endless, but the management in all departments, especially nursing is a joke. I am only here until I get a call with another offer. I scoffed at those that left without notice, but I understand it now. I am not sure another minute is tolerable. If it weren't for the fact that I must have a paycheck I would walk out and never turn back. 
Nurse's, the worst part is the patient load. We are not assigned a fixed amount of patients per staff member. It makes it scary and impossible to deliver quality care. 
The other reason is just simple: lack of care from management. I have worked with some horrendous people in my long career, but none quite as "special" as these characters. The relationships between the medical and nursing teams are like a circus. Don't risk yourself, and don't risk putting yourself thru this everyday torture.

Upon beginning my training here I was absent for 2 days for an illness that occurred abruptly after my daughter got sick. I was threatened with termination for missing those two training days but then asked to provide my availability for the rest of the month. Fear tactics from management but that’s not okay. Fellow floor nurses and counselors appear to be caring and supportive. Management pushes you to do the work, not given time to adjust to the environment and learn the meds, patients, routine, etc. Pay is way below the average rate for nurses with experience and then to be treated like you are inferior..not worth it. And it’s sad b/c there are patients in there who need and want help and can’t get it because the facility is short staffed. Had to experience it for myself…the reviews are what they are. Take it at face value!!! 

The Good: Helping patients who are truly in need makes this job incredibly rewarding. The frontline staff genuinely cares.

The Bad: There is a major disconnect with management. Upper and mid-level leadership seem focused entirely on the bottom line rather than patient care. Instead of being proactive, leadership is highly reactive when issues arise. Additionally, there is zero accountability—toxic, underperforming employees are kept on just to "keep the peace." This culture either burns out and drives away the best employees, or drains the motivation from those who stay.

This is not your typical nursing job, it is easy and laid back. Of course, there are busy days but it is nothing like floor nursing or working in a hospital. Management will text and call consistently on your off days to see if you can pick up the next day, or thereafter (they will expect you to and make you feel guilty otherwise) - someone is always calling in. Management doesn’t hold their nurses accountable, someone is always either cutting corners, not showing up to their shift on time, or disappearing mid work day for hours on end. This doesn’t make working as a “team” very easy. The nurse managers/educators find themselves too superior to ever lend a hand to staff. The providers are the backbone of this organization and seem to be the only ones that truly care for the patients, other than a select few nurses.

The culture of the nursing department is the wort I have ever encountered. I have not held many jobs, but the stress they put on you is needless. The entire organization as a whole is unprofessional, but the nursing department lacks morals and ethics from the top on down. 

If you value your self worth and like your sanity, stay away from this place. It is dirty and I am ashamed to say I work here. I am looking for another job, but the market in this area is not the greatest.
There is also a lack of equity with pay in the department and until you threaten to leave you will not see but a few cents of a pay raise; which is actually a slap in the face. The job ads posted on indeed are false advertisement as well, they do not pay on experience. There are LPNs making more than an RN with a BSN!!

Top Job Titles	Average Salary
Administrative assistant 8 salaries reported	$10.00 per hour
Registered nurse 3 salaries reported	$31.00 per hour
Receptionist/administrative assistant 3 salaries reported	$10.00 per hour
Driver 3 salaries reported	$10.00 per hour
Human resources assistant 2 salaries reported	$17.50 per hour

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