outside sales representative

warehouse associate

field marketer

service technician

marketing representative

Window-Nation,-LLC

I spent a year working for Harley and Aaron (owners) and it was an overall fantastic experience. If you are in sales, expect to work hard (nights and weekends are part of the gig) and have a lot demanded from you, but if you can handle it, there is a lot of money to be made. They will teach you everything you need to know about product and general sales strategy. If you follow their system, you will make money--of course there are intangibles that you need to bring to the table as well. This is a commission based position where your performance (and negotiating skills) dictate how much money you make--these other reviews talking about low commission are only as accurate as that persons' sales skill. I was regularly making 8-12% on $8000-$20,000 deals. If you prove you have what it takes and are willing to work hard, the ownership and management will do whatever they can to help you succeed.

Work-life balance can be a bit rough. Expect to work 5 or 6 days a week, 2 to 3 appointments per day, evenings and Saturdays. This is an in home sales position, so you meet with people when they are home. The good thing is that your job is only to sell--no need to prospect. They email you leads the night before, and you essentially work out of your home and just run your leads. What you do in between your leads (sometimes a couple hours) is up to you.

Job culture is a lot of fun. I enjoyed going in to the office for our weekly meetings. It was ongoing training, but also good to build relationships with management/owners/co-workers.

This is not a position for the feint of heat, but if you are truly in sales, no job should be. You need to be on your A game. I learned a lot and made good cash. I would work for them again.

Working in the Fulton Call center has it's moments. The people are very encouraging for new hires, very quick to praise your strengths and work on your weaknesses. Being assigned to teams and team leaders helps faster community and you're allowed to set up your space how you want to help make yourself comfortable while doing your job.

This is immediately offset by a very weirdly structured attendance policy. Your punch in and out time has no basis on when you *arrive* at work. You can punch in early but still be considered late if your slower than average computer doesn't pull up the phone software in time, which will result in you gaining attendance points without even noticing and you're not allowed to view your points without asking a manager. Oh and the only way to get rid of attendance points quickly is to work overtime, on top of the 9 hour shifts for full time employees.

There is also something of a 'shut up and do you job' aspect where even customers who are outside of our work areas *must* be called in order to be proven to be outside our work areas, thus wasting our time and theirs. Call volume seems to take precedence with multiple disconnected and unavailable numbers being kept in rotation despite several agents listing them as such for others to see. There is also time tracking software where you must declare even the quickest of bathroom breaks as break time.

While it's easy to make friends and have fun with them while you slog through the 300 minimum required calls a day, the small stresses add up which is why employees with longevity mentioned to new hires have usually been there just over one year.

What is the best part of working at the company?
Direct deposit. This company does not care about the people that work for them. ESPECIALLY the black people which makes up majority of the corporate office..

What is the most stressful part about working at the company?
This company up and decided to change the way we are paid went from salary to hourly with no bonuses 

What is the work environment and culture like at the company?
STRESSFUL, everybody is put against each other. Making the same position you all are doing competitive isn’t of a team. The direct manager over customer experience is a micromanager who pretends to care but doesn’t.. the RSL role was changed to service processor and RSL is now a supervisor role.. a couple of the people now in the RSL roles no matter what will make people quit. The service processor role can very well be done from home meanwhile they allow the customer care agents to have wfh days but not the individuals that speak to the customers less. This job does not care about you or your personal life. They added a point system so every point leads to termination. THIS IS A AT WILL JOB…if you choose to work here make sure you continue to interview other places like I did.. you’ll find that the skills you will can will benefit in a new position.

What is a typical day like for you at the company?
All over the place.  This place is disorganized and the people at the top barely know what they’re doing and trust you will have issues with the other branches and micro manager above the department doesn’t care and does not support his team

Your first few weeks at Window Nation you receive paid, hands on training on how to represent and sell for the best company in the industry.  Sales veterans and management give you a comprehensive process on building value, differentiating our quality and showing why we are the right fit for any project and budget.  
After shadowing in the field, you will begin receiving vetted, high quality leads every day. What you do with them is on you.  
When you are representing a company with a great product, reputation and price point you are expected to produce results. Window Nation gives you the tools to do just that. If you are doing well you receive higher volume leads to make more money, however if you’re struggling you are still taken care of. If performance slips you will be given supplemental training and support from management to help you get back on track and focus on improvement.  The company is full of great, experienced reps so expect a competitive environment with a lot of great people.
 While like any company, being profitable is important, the customer needs are always clearly the focus and as a rep you take care of your customers during and after the sale with anything they need.  
Window Nation has given me a career I can feel proud of and my performance has allowed to me to reach financial goals and change my life for the better. 

My experience with Window Nation has been above and beyond. The company is very well known for its success and recently opened a new Cleveland location which is expanding and growing rapidly. As a recent college graduate, I have been more than grateful to obtain the opportunity of getting my foot in the door with this company as there is great potential for internal advancement. The training classes were excellent as they readily prepared me to succeed in my current position. I have great managers with daily availability to provide the tools and assistance necessary in the scenario that any staff members need help with an issue. They are very flexible and understand life happens. I am a mom to a one year old and was able to work from home during the pandemic. If there comes a time where she was sick my managers were very understanding and allowing me the opportunity to make up my hours when needed. Our work environment is very professional yet fun. For example, during Christmas we’ve had exciting yet competitive contests in which staff members who participate have a chance to earn big prizes while learning and growing as a team. Pay is also exceptionally well with many ways to earn bonuses on top of that. If you’re a money driven employee looking for a fun professional environment and want the ability to learn and grow in your career Window Nation is probably the right job for you.  

I spent three years at Window Nation, and during my time there learned an immeasurable amount about business and life. The owners are smart (and tough) and things tend to move at the speed of a freight train within those office walls. (Which is precisely why WN is the 12th largest remodeler in the United States. They really know what they're doing, and they don't mess around.)

Every day at this company is a challenge, and that is only because the owners push their employees to perform at the levels they know they're capable of. I would know, I worked directly under the CEO for those three years. I felt valued and important, and my opinions and needs were almost always tended to. At times, miscommunication would arise, and all that needed to be happen was some clarification and conversation. I feel the disgruntled ex-employees feel the way they do, because they lacked the professionalism to use their voice in a constructive way to fix whatever problems they may have been having. I have experienced WN's problem solving, and they are second-to-none. I have experienced their training, the investment they make in their employees, and know the dedication they have to their ever-growing organization. If you work hard, remain professional, and communicate, you will have no problems while working for this outstanding organization. In fact, you will be given a chance to grow with them, just as I did.

I am writing this review to be transparent about my experience. I ultimately made the decision to resign due to ongoing bullying and what I perceived as discriminatory and retaliatory behavior from leadership.
From early on, there was a noticeable difference in how I was treated compared to others on the team. Communication toward me was often dismissive, isolating, and at times openly hostile. Concerns were either ignored or minimized, and when I attempted to address issues professionally, the behavior escalated rather than improved.
There was little accountability for management conduct, and no meaningful intervention when concerns were raised. Instead of fostering a collaborative and inclusive environment, leadership appeared to enable favoritism and targeted treatment. Over time, the environment became untenable and began affecting my professional confidence and well-being.
I believe workplaces should hold leaders to a higher standard, especially when it comes to respect, equity, and professionalism. Unfortunately, that was not my experience here.
Pros: Some supportive peers and opportunities to learn.
Cons: Poor leadership accountability, favoritism, lack of psychological safety, and unresolved workplace hostility.
I hope the organization takes employee concerns seriously moving forward and reevaluates how leadership behavior impacts retention and morale.

There is a 100% commission sales job, and this company pays the lowest commission/compensation rates in the business. You will be expected to take every lead they issue, no matter how poor. You must be available to work at all hours Monday through Saturday. Forget about paid time off. Pick any other company in the area that sells windows, and you will go on better quality sales calls and make more money. I say this from direct experience. I was hired by an excellent sales manager, and initially, even though the pay rate was too low, I made enough commission because of the frequency and quality of appointments this particular manager provided. They couldn't keep him. He left. The system of pre-qualifying appointments went out the window. They began running canvas (junk) leads. This door-to-door system generates garbage appts., and the sales people suffer. In the time I was there, commissions dropped consistently AS PRICES INCREASED. They would issue new price sheets about every month. Every time the prices went up to the customer, they also cut commission. Yes, that's a fact. They initially had a pretty fair car allowance, they cut that too. In my time there, I was there number one salesperson, and my average commission dropped under 5%. That was down from about 8% when I started. The point is, if you're a good sales person, go elsewhere. These are unpleasant greedy people.

The training was pretty good, but Sales Management seems to be out of their league. Probably not trained well for management or motivating salespeople. I did pretty well, but was driven out by the lack of positive motivation, which is odd for a sales organization.

The leads system depends on how you start out the month, i.e. if you have a rough 1st week the leads are poor and it's sink or swim time. Poor ongoing training/motivational skills, i.e. weekly sales meetings are one-way - manager TELLS YOU the goals, but minimal training/role playing to hone your skills, develop confidence, feel good about a new product, etc.

You're on the road a lot, which wouldn't be that bad - it IS the job - but they are poor at logistics/time management, i.e. they'll send you 80 miles south of your home for an appointment then send you another 75 miles north of your home for 7 or 8 o'clock canvasser lead. Seems to me that if one of the most difficult parts of the job is the driving, they'd focus on minimizing that issue as much as they can.

Lots of potential and solid company, product, etc. - but poorly trained/de-motivational management that doesn't project positivity on a daily basis. You'd think a sales organization would understand that kind of thing. Recommend some consistent training on The Power of Positive Thinking, Law of Attraction, etc. training.

Working at Window Nation has been one of the best experiences for me. After reading some of these reviews of disgruntled employees I feel like they didn’t get to really experience all that WN has to offer. 

The work life balance is my biggest complaint. We work 6 days a week most weeks but they give us production goals and if we can hit the goal M-F we can get saturdays off. Understand this is a production based job so if the production isn’t there of course you’re going to have to work more. But they make up for that significantly with the pay structure. I’ve had professional jobs prior to WN that required apprenticeships and certifications and wasn’t making the kind of money that I’m making here. 

Management is great, they have contests regularly to win anything from large flat screen TVs to Amex gift cards. Also when goals are hit and exceeded they buy lunch for everyone.

This job isn’t for everyone, it requires door to door cold calling and generating leads. If you’re not self motivated and able to handle rejection well, this isn’t the place for you. If you like the idea of a true uncapped earning potential and have a shark mentality, not only will you be a good fit but you’ll thrive here!!

Top Job Titles	Average Salary
Outside sales representative 5 salaries reported	$128,216 per year
Warehouse associate 8 salaries reported	$18.50 per hour
Field marketer 1 salary reported	$13.75 per hour
Service technician 7 salaries reported	$27.86 per hour
Marketing representative 2 salaries reported	$14.13 per hour

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