line cook

server

host/hostess

restaurant manager

line cook/prep cook

Wings Etc. Grill & Pub

The GM makes working at this location (Vienna) miserable due no communication skills, lack of training, his inability to control his temper, speaking down to employees, and his issue with not carrying out what he guarantees to employees. He expects some employees to follow rules but doesnt carry out the same for others as well as himself. The place is very unorganized and last minute. Schedules come out a day or two before the work week starts which leaves employees not knowing what they work until right before that week starts, but are expected to request days off two weeks in advance. Meetings amongst staff and management are not a thing even though they try to say they will be weekly, so concerns and awareness of changes arent addressed. The rules and what is expected is changed constantly to accomodate the GM so its is always unclear what is expected or is or isnt allowed to happen. Im sure the company itself is a good place to work for but the Vienna WV location is not a place I would recommend anyone to work at unless they want to be over worked, undercompensated, and never appreciated. It is also hard to get any type of raiseS


This is an awful place to work whether it's in the kitchen or the front of house.  The only type of person that prospers here is the one who doesn't really need money to begin with (college kids whose parents pay for their bills).  The Cape Girardeau store is ran by two women who are incredibly controlling and micro manage every aspect of the store.  They pick their favorites and nit pick the rest of the crew into leaving.  They have favorites who get all the good shifts and the rest of the servers will not make money.  You will not advance or be given a raise hardly ever as a cook.  They have incredibly high turnover of employees because nobody can make money there due to their favoritism and lack of business.  Don't waste your time here, the training takes way too long and you will quit within a few months after you realize you aren't going to make any money (as a server).  They also can not keep a third manager due to the first two managers making life awful for the third manager.  Even the ones who have been their the longest hate it and nobody ever returns.  Please trust me and avoid this place at all cost you have been warned.

I have nothing positive to say about Wings Ect. The management was awful, co-workers started drama constantly. People blatantly refused to work as a team. I say this because its suppose to be a team environment. Constant threats to replace you so you know your not valued or appreciated. I'm not the only person to experience this nor will I be the last one. Don't waste your time on this place there are better jobs out there. Let them close down I'm sick of companies like this. You don't want to work at a place that makes you fix other peoples work. Especially when those people get paid more then you. Oh and if you do decide to work at Wings ect. if they hire you full time you wont get full time hours. You'll be scheduled for full time hours but they will just cut you everyday. Lastly keep an eye on your clock in and clock out times. I'm telling you this because the hours that I worked kept getting changed. So someone was trying to make it so they wouldn't have to pay me for the hours that I had worked. Which is illegal.

I would like to preface my review on the fact that I left the company from frustrations in staunch decline in societal work ethic causing problems with my job.

Overall the staff is great, most of the managers are great, the reginal manager and owners are great. I just ended up in a position I was working 6-7 days a week because I was salary and me being there so much didn't effect labor. As well as that the need to constantly put out fires in other locations left me 16 months in with out a review for an increase in pay. I had to make a decision whether to continue doing as such or worry about my mental health. I chose the latter. 

If it weren't for the current state in the work force this is a 6 out of 5 star company all day long. I'm giving it 5/5 stars because in a regular situation you can not beat this company.
 

My day would consist of making sauces and the ranch from scratch and thawing wings until it was time to cook them and maintain a consistent amount of wings thru out the day. I learned that there are so many different combinations of wing sauces. The back of the house management was good just the front of the house didnt understand that consistency between the FOH and BOH would bring in more potential business. All of my co workers were hard workers and learned to be team players and not just an all-star. The hardest part about the job was the hours they would expect you to be there for 14hours and return in the morning at 9AM which put a damper on my family. The most enjoyable part about my job was seeing all the smiling faces from the food that was prepared by me and my teamates

A typical day at work would be seating people, going through the process of taking, processing, and checking out a to-go order, take phone calls, enter reservations, and clean bathrooms and tables. I learned how to interact with customers and make them my number one priority. I also learned how to work a point of sale and how to process payments with cards or cash. The management was very nice but also was very good at staying on task. The hardest part of my job would be when it is busy and I can't tend to every single customer. On top of that, servers as you to clean tables, or you are asked to run food. As a host, you can be asked to do almost anything for any employee, and it is important to be willing to do that. Otherwise, the most enjoyable part of my job was not only having a second family at my workplace but also get to know regular customers. I enjoyed meeting new faces and being the first face of the restaurant. I loved interacting with customers.

This was my first serving job, but coming from a sales and customer service background it was an easy transition. I had eaten at Wings Etc. Before and knew the drill. 

Anyways, the pay was excellent starting out in the busy season (March madness when I started) and I averaged $25-30 per hour from tips, not bad. I was also kept busy enough for management to not micro manage and ask for help doing their own job.

However, when the slow season came around, I was making next to nothing, roughly $4-6/hour. Managers started to micro manage and relay their duties to me, since I wasn’t busy.  Now I was/am working harder for far less pay. What’s worse, is the managers started to hire more people and over schedule servers, meaning less tables and therefore less money. 

Overall the coworkers were what kept me hanging on for so long, but I’m at a breaking point and leaving as soon as I find something more steady.

Wings is a great company, with a knack for hiring a nice staff that usually gets along well. It is a perfect job for students in high school that are looking to make some extra money and even great for those who really like the business and want to work in the kitchen after school to make money for savings. However I don't think the pay is good enough to support the standard of living. They start you out at 10.50 and give you up too a 50 percent raise every 6 months, but that's only if you've worked there for 4 months. There are oppurtunities to advance in the company if you do online testing and prove that you can handle it. Though I was offered the job and didn't want it because I believe the work load is doubled and you only make an extra dollar for it.

After I clocked in I'd go in the back to see what was needed to be done, I'd ask my co-worker what she had already done and what was needed to be caught up. I enjoyed in the back with the cooks, they always made the place feel happy and welcoming and they'd get me in my right mind, eager to work. The hardest part of the job is when it becomes a rush hour, then everything always seemed so overwhelming and management didn't help because they belittled me and made me feel stupid, and it wasn't just me. Several of the staff had the same issue and agree. Other than that, I feel like it could be a fully functional establishment that is a fun place to work at.

They didn't pay me for almost four months, and they released personal information to an unauthorized individual who was not in my file. They stopped paying the employees for sometime and I'm still battling to get my wages. Everyone else left after I did since they were not getting paid, or they were treated poorly. The owners can't "afford" to pay their employees but live in a $400,000 house. They must be scraping the barrels if they can't pay their employees or using the business for their own benefits. One or two managers were cool, and the people I met here were the best! But, after those two issues, I couldn't do it anymore.

Top Job Titles	Average Salary
Line cook 54 salaries reported	$14.16 per hour
Server 39 salaries reported	$17.03 per hour
Host/hostess 16 salaries reported	$11.25 per hour
Restaurant manager 11 salaries reported	$59,312 per year
Line cook/prep cook 22 salaries reported	$13.77 per hour

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