customer service representative

call center representative

administrative assistant

member services representative

referral specialist

Wollborg Michelson Recruiting

Hello, I really do not know where to start. I have been working with Wollborg Michelson (WM) for about 3 years as an employer, I trained new associates from my last job, and everyone from this agency was super pleasant compared to others. 

Recently I had to become an employee and be on the other side. This was my first time working for a temp agency and become an hourly agent once again. Everything went seamlessly. The pay is super competitive (of course I did not get what I use to make; most do not!), the communication is very consistent, the leadership is very helpful, and really it is what you put in. This has been my personal recent experience. In addition, you have to fit what they are looking for. If you want to work for the space station, then you may want to search somewhere else. As long as you are positive and professional, they will try everything in their power to get you a decent position and hopefully a permanent one. As with any job you have to follow up as well. All of my needs were taken care of. Good luck to all

What is the best part of working at the company?
The pay was reasonable, and I had a part-time job, which was what I wanted.

What is the most stressful part about working at the company?
The job turned out to be something that I was not trained to do, and no amount of training could possibly prepare me for what I had to do after training.

What is the work environment and culture like at the company?
Wollborg Michaelson was the recruiter. I actually worked at Blue Cross Blue Shield as a customer service representative (CSR). The training went well, and I learned a lot, or at least I thought I did. The work itself was very demanding, and customers were often rude. The company put a lot of rules in place for what the CSRs were allowed to do, so my job didn't last very long.

What is a typical day like for you at the company?
One phone call after another. Looking up information in various places. Trying to talk to the customer in an "acceptable" way.

Co-workers are very friendly, positive and collaborative!  About a dozen of us including the manager work within 20 feet of each other in 3 desk pods of 4.

The best part of this job were the people I worked with and the intimate branch culture, everyone is friends.

For me the hardest part of the Job was the 9-5 lifestyle and the lack of independence but if you are ok with this then you should have no issues.  

It is also good to note that management will be very involved in your day to day, even your minute to minute.  This can be both helpful as well as overbearing. 

A typical day:

8am - arrive and organize your thoughts, materials, and a plan for your day

9am - morning team meeting.  Share and collaborate with other recruiters about daily and weekly goals

9:30-12  a combination or business development, candidate sourcing, and recruiting

12-1 Hour Lunch

1-5pm  a combination or business development, candidate sourcing, and recruiting

I honestly believe this agency has been the best temp agency I have worked for. Yes, staff changes all the time just like at work people come and go its part of life. That being said the staff changes all the time but they don’t forget about you. All of the staff consistently checks in with me on at least a weekly basis with emails and texts and have always been there when I needed help with resolving issues with my assignment. The staff is always friendly they always have fun raffles and meetings in Zoom so everyone can talk and discuss anything on their mind. No other agency has done that at all! They don’t even check in to see how your doing or how you feel. I was able to land a full time position with my company and am super grateful to Wollberg Michelson and blueshield of ca! 

They flip employees left and right. With the exception of the higher ups I never worked with the same people for more than a month or two. They purposely keep you as a contract employee so they don't have to give you benefits. Really not a good work environment, most of the employees are overly stressed and do not work as a team. The higher ups are rude, and treat you like you are beneath them.  If you can, find a different recruiting agency to work for you won't regret it! 


Also if you are recruited by them, expect to always get your paycheck screwed up or get it days late. Happened way to often when I worked there.

This is a temp agency and I worked with them from 2020-2022. During that time frame, I think I went through 2 or 3 recruiters. I would go months without hearing from someone (no follow-up or check-in) and when I would, it wouldn't be my recruiter. I always had to check in with THEM. But I had a steady job through the pandemic and was with the company they placed me at the whole time, so I feel very lucky about that.

What is the best part of working at the company?
Attentive, enthusiastic, and caring, the staff at Wollborg Michelson genuinely invest in ensuring you enjoy your position. They provide extensive support to help you excel in your role and uphold high standards, demonstrating their commitment to your success.


What is the most stressful part about working at the company?
Nothing stressful about my experience with the company. They did a great job of supporting onboarding, offboarding, and answering questions about their client that I supported.

This is a recruiting company supporting specific clients such as Albersons/Safeway. Working at A/S was good enough at first, but their internal software problems and lack of cohesion between more than 21 store groups nationwide was in the process of constant revision and lack of internal communication was a limiting factor. I tried my best, but changing standards and lack of internal review made you question your job status constantly.

Considering this was a personnel service, my review would depend on where they sent me.  I got lucky.  They sent me to the Albertsons  corporate office.  The people were very nice and fun to work with.  They were very patient when it came to training.  I was there with another temporary employee who had a difficult time understanding what was expected of her and was let go.  Sadly, this stayed temporary and the position was terminated one month longer than I was originally requested to stay.

Workplace is relaxed in nature with emphasis on daily and weekly goals. Team oriented, spirit driven. Many perks within division areas. Casual dress if that's what you like, cafeteria on site with wonderful
breakfast and lunch options, healthy, affordable and more than enough to take a box of leftovers home. Staff very friendly and
helpful. Learned new skills, worked to improve others.
Recommend this firm and Albertson/Safeway whenever possible.

Top Job Titles	Average Salary
Customer service representative 2 salaries reported	$19.31 per hour
Call center representative 1 salary reported	$21.66 per hour
Administrative assistant 3 salaries reported	$23.50 per hour
Member services representative 3 salaries reported	$19.83 per hour
Referral specialist 3 salaries reported	$20.33 per hour

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