outside sales representative

laborer

sales

sales representative

accounting clerk

Woods-Basement-Systems,-Inc

Woods Basement Systems in Collinsville looks professional from the outside, but the experience inside tells a much different story. Turnover is sky-high, with constant hiring events crowding the parking lot—employees often have to park off-site just to get in the building. That kind of staffing chaos isn’t a red flag—it’s a giant warning siren.

The pay structure for entry-level sales roles is disappointing. A base hourly rate of $16 paired with just $5 per sale creates commission-level pressure without the actual commission. Meanwhile, other sales roles in the company earn a significant percentage of each deal. Promises of advancement sound good during onboarding but rarely amount to anything.

Leadership is disconnected. Sales management leans heavily on motivation buzzwords but falls short on real support. The marketing department can be uncomfortable to interact with, and general management tends to observe rather than act. HR seems more concerned with protecting tenured employees than addressing real concerns, and professionalism often takes a back seat.

The company leans hard on surface-level branding and outside ratings, but it doesn’t reflect the reality of working there. Morale is low, and there’s a clear gap between what’s promised and what’s delivered.

There are some genuinely good coworkers doing their best under tough circumstances, but overall, this is a stressful, high-pressure environment with little reward. For anyone looking for career growth, real leadership, or a healthy workplace culture—this probably isn’t it.

The company positions itself a family business that hits huge numbers. Unfortunately it's really the other way around. It's a numbers company that only cares about what is on a spreadsheet and the only family that matters is the Woods family. 

The company is run by 2 men behind closed doors that plot how to decrease employees compensation and raise prices for their customers, as a way to show gains. All the while the morale in the company continues to sink to ever lower depths and turn over is at an all time high. 

Save yourself the lies that you'll be told by the HR manager and the other managers in a potential interviews and avoid at all cost! This company doesn't believe in treating employees well anymore. They feel you should think yourself lucky to work for them no matter how little they pay and how much extra responsibility they shove on you beyond your job description. But if you decide to look for a more fulfilling or better paying opportunity elsewhere they will happily bad mouth you to the employees left behind and tell you that they can replace anyone in as little  15 minutes. That includes employees who have given years to the company. 

I feel almost as if I was coaxed to be in sales. At my interview, they made it sound more as if I was connecting with our customers over the phone and helping to manage their accounts. I wasn't expecting that I'd be calling them after their appointments to ask them to reconsider and basically beg for their money. Calling them on repeat trying to harass them into a sale. I would have to ask our clients to borrow money from close friends and family if they couldn't finance. I don't know, to me it just felt...icky. There are some good people working here that you can connect with easily but the job itself can be draining making 100-120+ calls a day to people you've already called multiple times that week. Another thing is that even when the customers say no, I have to keep them in our system and bother them AGAIN to wait for them to say take me off your call list. I understand needing to make money in this world but I really don't feel it's necessary to shove our products down their throat till they can't take it anymore and say yes if they are genuinely good products we stand by. Would I work here again? If it was strictly for the job, no. For the people? Absolutely. The secretary they currently have and their sales administrator are extremely sweet. I enjoyed my time there co-worker wise. Another thing I did not appreciate is seeing my job posted for a dollar more than what they originally offered me. I think that was the tip of the iceberg for me. 

If you're considering working at Woods Basement Systems, I strongly recommend thinking twice. My time here taught me a lot—mainly about the kind of workplace I don’t want to be in again.
The company avoids dealing with difficult conversations, allowing toxic behavior to go unchecked. People who speak up or try to suggest improvements are often penalized instead of supported. There's a culture of brushing issues under the rug rather than facing them head-on.
The roles are extremely demanding, but the compensation is far below market value. You’re expected to go above and beyond, yet there's very little recognition or fair reward. Management lacks accountability and tends to protect the status quo rather than supporting positive change or employee well-being.
On the plus side, this experience clarified for me what I truly value in a workplace—transparency, respect, and growth. Unfortunately, none of those were present here.

I have worked a lot of different construction and related field jobs, including Maintenance, carpentry, flooring, and tile, as well as finish work.  This is by far the WORST organized operation I've ever seen. They underpay the laborers, typically $2-3 dollars and hour below average. not to mention about $5 for foreman. SEVERE lack of safety equipment and training. Personally went on 4 different sites where the salesmen didn't even know what Asbestos was, and was lucky I knew how to identify it. Proper respirators are not handed out, and there are no proper filtration systems used for Silica hazards(concrete dust in a closed room #bad for you), also constantly exposed to black mold, again without proper equipment. A good number of company trucks used are junk, spider webbed and cracked windshields, bad engines, brakes, which is begging for you to get a DOT ticket. They have no clue how to properly schedule jobs or man hours, so you wind up working 12-14 hour days at random trying to make management happy. Power tools are supposed to be provided, have the time they are missing or don't work properly. They promise an hourly pay with growth opportunities and like to lie. I would not recommend this company to ANYONE.

Family owned business that treats customers and employees with respect and true concern for their wellbeing.   It is not uncommon to see an owner’s son, daughter, grandchild, etc at the office. If you like going to your cube with no personal interaction then this may not a good fit. As when you work there you’re a part of the family.

From my experience they have 100% stood behind their products, services, and me.  (Aka: their employees)  It is fast paced and always expanding which can create demanding challenges to leadership and management. However, it also creates opportunities for growth and advancement.  They have a sophisticated system for tracking lots of metrics and those metrics will be regularly reviewed with you.  I have worked for global organizations, public and private companies, as well as owned my own business. As with all careers and organizations there are always somethings you could pick apart and be negative about. However, I can say that overall Woods Basement Systems has been a breath of fresh air and some of the best teammates I have ever worked with.  It is a company always seeking to grow and evolve and thus utilizing their training and educational resources are keys to success.

The interview process is fairly ridiculous, requiring you to memorize a one page script literally word for word, and be able to recite it upon command at the first interview.

The majority of the training involves just memorizing more scripts that have to  be memorized word for word.  Ad Libbing and custom tailoring your presentation for the customers is not acceptable, and they try to force round hole type salespeople into square peg type processes.  

Once hired, they give very little rope for getting the hang of the position and the scripts, and will quickly let you go instead of providing the promised guidance and management 1on1 training.

Very poor experience and a poorly run company.

Woods is a company that cares about their employees, and what they think of them.  It is a small tight knit community where everyone has a chance to input.  Their different departments work diligently to provide a one of a kind experience for the customer and the company.  Everyone works together, and when someone is missing they are missed.  They take their time to train employees correctly, and are always willing to coach and guide their employees.  Ive never had a company where the founder still works there well past retirement. Their only drawback is that its small, so if advancement in the office is something you're searching for its hard to find advancement in title and salary because of the small size and limited resources.  If you are looking for more of a physical position such as an installer, you can advance quickly in the company.

First off: Do not come here believing there is really any room for growth. They talk big game on their website as far as their values go but show it abysmally in all matters when the huge majority of positions above a field role are filled by new hires who have NO clue what they are getting into or what we are doing.
This baffles me as the amount of good people among their ranks who could be trained and be a huge increase to the company's foundation are simply left to sit.
They know this but NEVER question or solve their turnover rate problems.
For standard lower level positions their job ad is a lie and says gigantic ranges that aren't even close to accurate.

I'm telling you: go to one of the other companies in the area and work with them.

This job is very demanding. Management is extremely unorganized. I was very overwhelmed with the amount of work they expect you to do. Many people have been quitting this company recently. They claim their family oriented and God-fearing people, but once you actually start working there things are all over the place. There would be times where it would be like 9:20am and the Managers would come in and say that we couldn't go to a customer's apt the day of the apt and the apt would be scheduled at 8:30. That's bad for business. They are a "meeting-oriented" company. The spend a lot of times in meetings and barely get much accomplished. I almost feel like I was just hired to do their dirty work. I would choose this place of employment wisely. They have to get it together,

Top Job Titles	Average Salary
Outside sales representative 35 salaries reported	$104,286 per year
Laborer 8 salaries reported	$1,025 per week
Sales 7 salaries reported	$95,000 per year
Sales representative 2 salaries reported	$95,000 per year
Accounting clerk 11 salaries reported	$18.82 per hour

Working at Woods Basement Systems, Inc: Company Overview and Reviews

Woods Basement Systems, Inc

Woods Basement Systems, Inc Ratings

Popular jobs at Woods Basement Systems, Inc

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected