personal trainer

membership sales

general manager

front desk agent

sales lead

Workout Anytime

In my experience working here for about six months, I found the role challenging due to inconsistent communication and limited support.

I maintained a full schedule, teaching classes, training clients, and generating my own appointments. However, I found the compensation structure difficult to understand, and I did not feel I received clear or consistent information on how pay was calculated or how to reconcile my checks.

I made multiple attempts (over 10–15, including texts, calls, and emails) to request clarification on pay, expectations, and basic job information. In my experience, communication often felt limited, and I did not receive the level of clarity I was hoping for.

There were no regular staff meetings during my time there, and I sometimes learned about events or available tools after the fact. At times, I became aware of resources only after asking directly. When I did ask questions, the responses did not always provide the clarity I needed.

I was also under the impression that there would be feedback on my performance and periodic reviews. In my experience, I did not receive structured feedback or formal reviews during my time there.

When I raised concerns about my pay after several months, the conversation did not lead to a clear resolution. During that interaction, I was asked to leave the building, which I found discouraging.

I was also under the impression that tools and training would be available to help build and manage business, but in my experience, I did not receive those resources. As a result, most of the responsibility fell on me.

Overall, I found the environment lacked clear communication, structure, and consistent support.



Cons:
Unclear pay structure, limited communication, lack of feedback, minimal support

Advice to Management:
Providing clearer communication, consistent expectations, regular feedback, and better access to tools and training would improve the experience for trainers.

VERY unprofessional. The company has HIGH EMPLOYEE TURNOVER. In the short time I was there we had almost a full staff turnover twice in 9 months. Upper management lacks communication & organization. Upper management is petty, I often heard them speak negatively about other employees behind their back and this created a toxic work environment. One person in upper manger often called people who had poor performance “rejects” or “offenders” they lack training.  I would often never get a response to emails/ texts with important workplace questions. Former employees often complained about how they were being mistreated even after being there for years. Monthly budget changes often left us short staffed and over worked. Budget cuts also took away bonus pay opportunities for management and sales. PT department is underpaid. They don’t like people who speak up about workplace issues.  Decent pay if you are looking for something immediately while you search for a better job. 

Well I honestly don’t even know where to start let’s just start by saying any job on the planet is better. They treat you like absolute dirt and management are incompetent scumbags. A bunch of uneducated, sneaky, losers. They lie and scam their customers constantly and barely pay any commission and according to their corporate, franchises aren’t even supposed to be paying commission. They’re extremely shady and never spend any money to fix their facility or do anything useful. They had a fake weight loss competition in which no one was ever paid out but they scammed customers into upgrading. They don’t value anyone and push good employees out and refuse to train anyone. They hire a ton of high school aged kids to clean and work the desk without that necessary training and lie about all these potential incentives that don’t exist. SAVE YOURSELF JUST DONT DO IT

The administration and organization of the fitness club run smoothly, from signing up members, personal training evaluations, selling personal training, effective workout programs, friendly, warm, upbeat clean and professional atmosphere. The day to day member transactions are handled efficiently, overseeing of club members and handle guest and any problem with great care, concern and professionalism. Always finding effective retention strategies, strengthening organizational and commitment skills to insure excellent customer service and a overall pleasant experience for our members.The most enjoyable part of this position is seeing the dedication and commitment of our members and the overall continued results that our members achieve by doing so, with the help of our dynamic staff.

Ultimately, this job is great for gaining experience and nothing more. The amount of work and effort I put in did not match my compensation, and upper management continued to add new procedures which offered little to no value/reward to me as a trainer. I got to the point where I could run the front desk by myself, do all of my trainer duties, fix the hydro beds, creating content for our social media pages, and deal with any power outages/flooding. I believed I provided a lot of value to Workout Anytime, but instead of being compensated fairly for my work. I was expected to continue to do other tasks that weren't related to my job description. Getting paid minimum wage for going above and beyond of what is expected is unacceptable. There is a reason why Workout Anytime has a HIGH turnover rate. 

Because each location is individually franchised, an employee's experience will be based on what location they worked at and the owner. My employment experience was not good AT ALL!

Pros:
- Free gym membership
- Great staff and customers to interact with
- A lot of free time at work

Cons
-Unreachable sales goals
-Unreachable commission goals (you can't earn commission no matter what the owner says. It was impossible)
-Embarassingly low pay (owner paid a monthly salary which equated to $7 an hour and expected you to make the rest of your money through commission which was impossible)
-Long hours (expect 10-12 hour days)
-Not much to do while you're at work
-High employee/personal trainer turnover because everyone is not paid enough to want to stick around
-Upper management barely visited the gym to address issues and concerns.

I was a sales rep. Ok part- time job for students. Do your little 6 months to a year and then move on. If you stay any longer you might start feeling extremely unappreciated and under- valued, especially if you give the company 3 years of your life and later find out that asking for something as small as a dollar raise is too big of a request for the big man to give you. I would’ve continued working here til I graduated college but after the convo I had with the general manager about a raise, I left the office feeling belittled and undermined. I knew I had to move on. The manager loved to compliment my work ethic but failed to let his appreciation for all I do reflect in my pay check. 

On an average day I review sales and set sales targets.  Call to try to recover delinquent accounts.  I coordinate staffing to keep labor within budget.  Work on business to business relationships to sell corporate memberships. Develop pricing within  corporate guidelines to increase revenue and memberships.  I have learned  that goals are achieved by creating a team that works towards a common goal. The most difficult part of this position was working with the city to get the build-out completed and currently being so far from family in Louisiana.  The most enjoyable part of the job is seeing the clients reaching their health goals.

I loved WOA! It was one of my favorite jobs by far. I’ve always been a people person, I loved talking to the members I saw every day, and I made great lifelong friends. Unfortunately, they “let go” all their sales associates for restructuring purposes without warning. The place is constantly filled with drama, and the owner, specifically, is only out to make money. I was not given notice of this restructuring and was left jobless, and wasn’t allowed to get my paycheck earlier than the next payroll. I wasn’t ready to go from that job, and I put up with the horrible pay because I loved the environment. I hope WOA realizes an adult with everyday bills and expenses will not work for less than double digits. 

The most unprofessional company I have ever worked for. They did not pay on scheduled pay dates and changed pay days repeatedly. On more than one occasion I had to ask to be paid, only to have to wait several additional days for my check; which was suppose to be direct deposited from the start but never was. They have no chain of command for complaints. Management does not communicate with each other or the staff well about important aspects of job positions. Training? Ha! How about a couple hours of "here's this, this and this, you're on your own. Good Luck." and that's it. Be expected to have to teach yourself what to do here.

Top Job Titles	Average Salary
Personal trainer 9 salaries reported	$29.30 per hour
Membership sales 6 salaries reported	$13.33 per hour
General manager 1 salary reported	$27.00 per hour
Front desk agent 3 salaries reported	$11.73 per hour
Sales lead 10 salaries reported	$11.00 per hour

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