customer experience specialist

business development representative

sales representative

recruiter

software engineer

Xero

This is probably the most exciting company to work for if you want to be in the accounting or financial industry. Casual work environment and lots of cool stuff.  However, it's a company that is certainly having issues growing here in the United States.   It seems that the company is still incredibly focused on providing direction from New Zealand, which makes things a little difficult in the U.S. Almost all of the major players in the company are from New Zealand and Australia and it seems as if the U.S.  is not a priority. Even the expense reports have to get approved in New Zealand! 

However, the company culture is very inviting and everyone is friendly. The average age of the employees here is probably in the late 20s, so be careful if you're out of that age range. The company is still creating and trying to define roles, which means some people may have tons to do, while others are not that busy.  There were times when I was so bored I had to ask for more work to keep busy. 

 If you're hired in other parts of the country, chances are you will get a company Mini-Cooper to drive. This only seems fair as the pay is much lower than similar jobs in this and other industries so it's a nice perk. 

Benefits are good here, including medical, dental and other health programs.   Overall, I had a positive experience here.

I have been at Xero as a Systems Engineer for close to four months now, and I am enjoying my time here immensely! 

Everyday is different, one day I am programming in Ruby, writing Powershell scripts, the next day I am working on administering the many different systems that we have here. I have learned more Ruby here than I have on my own. 

I would say that Xero is a "transparent" company. Management is really open and if you want to know something all you have to do is ask. Rod Drury (our CEO) really pushes to make Xero a company that you want to stay at for life and his saying is "This is your last job".  Once you are a Xero, you are always a Xero. 

They also care about your development as an employee and are willing to invest resources in training you, not only specifically for your position, but also for other paths within the company. 

You are guaranteed to make a lot of friends both in the Denver office and elsewhere in the company. I have grown close with a few of the people in our New Zealand HQ as we are in constant contact with them throughout the day. 

We also receive a number of perks as part of our position here. Snacks, fresh fruit, and soda are delivered Monday mornings. We also have quite a few cooks here so potlucks are full of amazing food. We also have a pool table, wellness room (good for naps), and Happy hour on Fridays. 

Overall cool company to work for!

A place that does not walk the talk...but it's a pleasant enough environment, for about a month...
For all the hype about a progressive management culture where you can "do your best work", don't plan on making any quick internal moves if you go in on the C/X team as you're expected to serve for at LEAST 12 months handling cases that come in via Salesforce.

Management has ambitious goals to take share from Quickbooks, but the reporting and management analysis capabilities provided by the software are not strong enough to make those ambitious goals possible with their CPA (small & mid-tier & even some LARGE) firm target market.

They're pushing a product that's not quite ready for prime-time but the youngsters that are leading the US charge have their hearts in the right place, even if they're chasing an established competitor that has decades of market experience and a head-start that's going to be challenging to overcome, especially with a system that gets data INTO the system elegantly, but doesn't output the data elegantly enough to be a serious contender for professionals that need to demonstrate value-added capabilities to their clients, if they want to use this platform.

Working at Xero has been a life altering experience.  After working at many tech companies prior and larger corporations, Xero has been the place I have been looking for.  I spend my time each day working on innovative and creative solutions to help accounting professionals and small businesses.  I am surrounded by the best and the brightest and work closely as part of a truly global team.  Our counterparts in AUS and NZ help us to realize that we must always work and play hard.  Politics and slow decision-making are almost non-existent.  A lot of places talk about being fun...and it is truly a pleasure to come into work.  Is it easy? No.  Small businesses don't have it easy and we want to support them and help them be successful.  That means that you have to truly understand, appreciate and support them day in and day out.  However, you can truly see the difference that the products and our efforts make - and you are truly part of a team that brings it all together and cares.  It is really a pleasure to be a part of something significant, impactful and special.  It is amazing how far we have come and how much further we can and will go.

I joined the US team in 2012 as Xero was launching in the United States.  It was a tremendous experiences tha provided the opportunity to interface with nearly every part of the business and to work with talented teammates across the globe.

The hardest part of the job was probably competing the in US market against some very entrenched competitors.  While Xero has a great product, the accounting industry is incredibly inert - especially in the US as opposed to the company's other markets.  This was the source of some friction as the US market and customer base is growing a little more slowly than some had expected.  Nonetheless, progress is being made and I expect to see the company continue to grow and become a major player in the US market.

I have worked for Xero since October of 2013.  This is the only company I have worked for that actually does care about thier employees work/home balance and really does want to keep you for the long haul.  The excellent benefits, pay, and epic culture here are second to none.  A employee would be hard pressed to find another company that would be a better place to work.  The management takes a driven from the top down approach to seeing to it the culture and environment instills a feeling of pride and wanting to come in everyday and really feel as though you are member of the team and a person not a drone.  There is also a incredible opportunity for career growth here.  I cant say enough good things about Xero.

Xero is an amazing company that is really going places! I have been here since September and love every day. We are a tight-knit family who enjoy what we do. Work is work, but the people here really make Xero a special place. Because we have such a great culture, we are empowered to go above and beyond in all tasks. 

There are no excuses for not giving 100% and getting the job done. 

If you are an easy going, jovial, and hard working person, this place is for you!

This is the first international company I've worked for. I must say, it's an absolute pleasure. Xero has their goals together, ethics agree across the company, and the people are unheard of. They have done a phenomenal job of hand selecting their employee family. Couldn't be happier - except maybe to be working for this company from NZ instead of the US!

The work culture in Xero is among the best I have seen -- people really are collaborative and the company itself places a huge importance on mental-health. It is a welcoming and safe place to work for. 

As for the stuff that is less good -- that depends on the team you are on and how that team itself is structured; however, career progression can be slow and communication with other teams daunting due to time zone constraints. 

Great work environment which is relaxed and flexible. Great people to work with. SF office has a great view of the Bay Bridge. Some teams are more collaborative than others. Everyone gets along and coworkers quickly become friends. Fast paces at times and some low-peak times. Fun and great conferences that are put together.

Top Job Titles	Average Salary
Customer experience specialist 3 salaries reported	$46,333 per year
Business development representative 5 salaries reported	$60,888 per year
Sales representative 4 salaries reported	$60,750 per year
Recruiter 4 salaries reported	$99,750 per year
Software engineer 3 salaries reported	$123,333 per year

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