sales representative

account executive

customer success manager

senior software engineer

product support

Xplor Technologies

My experience at Xplor was initially positive, shaped by a culture of trust, open communication, and genuine support among colleagues. However, the change in CEO in December 2025 dramatically altered the company’s direction. The new leadership not only shifted business priorities but also dismantled the strong, collaborative environment that had defined Xplor. As a result, morale declined and many employees, myself included, were affected by a massive workforce reduction. While losing my job was difficult, I ultimately feel relieved to no longer be associated with a company that has lost its core values. The transition made it clear that Xplor is no longer the place it once was.

Xplor is rapidly growing, leaving lots of room for advancement. Leadership promotes and encourages employees to move up. They take the time to hear your goals and work with you to successfully reach them. Never have I worked for a more diverse company. They are very accepting and open. Xplor lives up to their core values and encourages each employee to do the same. They are able to put our merchants first while maintaining a positive work environment.
There is a LOT of gossiping going on with management. And while that is present in most workplaces, it has lead to a pretty big divide among departments and even among leadership. There is a lot of hoarding of information, instead of sharing among all teams. Along with that, managememt allows exceptions to policy for certain teams, which leads to a distrust in written policy. There is also some concern with the amount of drinking taking place at the office. 

Growing/expanding software company
8-10 hour work days somewhat seasonal
Great horizontal growth opportunities along with increasing horizontal opportunities.
Management cares about their employees wellness and tend to listen to their suggestions
Co-workers get along well and their is a willingness to help their co-workers.
Benefits include salary, commissions, company provided health insurance, 401k plan with matching company contributions and unique benefits for this area are free snacks, lunches, recreational areas for breaks,
Hardest part of the job is helping our customers at times resolve their issues.
Most enjoyable part is helping those same customers resolve issues and making them happy in the process.
What you learn here most is about people and how well you fit in and yes there are lots of willing folks to help you learn here.

FieldEdge essentially is a startup that has 35+ years of experience. What this really means is: I get to work on launching new projects and beside me is a row of industry veterans with (most of) the answers.

Typical of any day at any startup, by 10AM there are 10 unexpected issues that I'll need to loop 10 different people in to solve. There is no one telling me the best way to do my job. Instead, my manager tells me what we're trying to achieve, why that is important to the company, and provides me with the guidelines. What I enjoy most is that I have the flexibility and responsibility to translate vision into action plans, team conversations, and results. 

I would recommend FieldEdge to any motivated individuals looking for a place with challenges and growth opportunities.

What is the best part of working at the company?
The company is full of very smart, driven people who want to move the products forward. It's quite remote-friendly, and unless you're in a role that requires coverage at a specific set time, you are left to set your own hours. 

What is the most stressful part about working at the company?
The company mission and goals are constantly changing. And not just one little change, like drastically changing. You'll get comfortable, then the company decides it needs a new CEO and changes its whole leadership roster the next month.

What is the work environment and culture like at the company?
Definitely work-hard, but not as much play-hard. Maybe play-medium. There's not much of a communal, local feeling in the company. You're probably going to feel closer to your team, who could be scattered across the world. 

What is a typical day like for you at the company?
Meetings, putting out fires, all-hands announcements, stand-ups, the usual.

Remote work can be tough for anyone new because of how hard it is to get to know people. The people, however, are the best part of the job. That, and the work-life balance promoted by many team leaders. Good entry-level career building experience.
There are multiple business verticals, operating globally, and some people have to work odd hours to accommodate other teams. Sale teams also have a harder time achieving that balance.
Other challenges include the tech stack and keeping track of all of the different programs needed to do your job and stay in communication. 
Xplor took part in the rounds of tech lay-offs in the industry, although it was a small percentage, they were tenured folks who made a big impact. The restructuring shook a lot of confidence in how decisions are being made and how much they value their employees. 

So typically we start 8:30 and leave around 5:30-6 with an hour for lunch. (KEEP IN MIND THIS IS SALES, IT IS WHAT YOU MAKE IT SO COMING EARLY AND LEAVING LAKE IS HIGHLY ADVANTAGEOUS). 

Day to day is making cold calls and following up on warm leads and your personal pipeline. Self Generate 10-15 leads a day if you want to be above average (I WOULD RECCOMEND THIS)

Culture is great. Very fun and relaxed but also focused and hard working. Happy hours and catered lunches weekly with ping pong and a keg in the office on top of fully stocked with snacks. 

Management is supportive and there to hep and I truly believe they want to see you succeed and grow. 

Great company to start with and gain technology sales experience.

What is the best part of working at the company?
Remote flexibility and "unlimited" PTO

What is the most stressful part about working at the company?
Constant changes with little to no notification for team members, corporate politics and gossip creating a toxic work environment, and management ignoring feedback/mislabeling all disagreements as purely negative

What is the work environment and culture like at the company?
Diverse team members of varying backgrounds and experience, though corporate boot scrubbing overtook the business casual culture it used to have and management became distant and difficult to work with

What is a typical day like for you at the company?
Typical call center and email queue with a moderate load; leads primarily monitor and assists those in the queues

In the beginning of this year, I was promoted to our Human Resources Coordinator. In this new role, my responsibilities include implementing the Human Resources department. This involves creating job descriptions for all employees in the system, interviewing potential employees, designing an important training program for the Operations Department, handling the benefits coverage, strategizing to increase employee engagement, and being the go-to person for current employees’ questions and concerns. Up until this year, DESCO did not have a Human Resources Department, but as the company is growing, my employer recognized a need for one. Knowing my extensive background in Human Resources, I was the perfect fit.

I love assisting customers with new implementations, solving their problems and utilizing creative solutions meet their objectives. At Desco they truly value taking care of their customers. If you don't know the answers, no problem. It is very much a teamwork environment. With an open concept and wireless headsets your answers are just a few steps away or a quick IM. 

The culture is unique and fun. Common area with tables, couch, continous flow of food and beverage, office dog, dart board and yes, there is a ping pong table. 

Growing company adding many new employees as well as advancing existing. Management is hands on which is great to see.

Top Job Titles	Average Salary
Sales representative 11 salaries reported	$52,273 per year
Account executive 9 salaries reported	$62,876 per year
Customer success manager 10 salaries reported	$85,750 per year
Senior software engineer 1 salary reported	$125,000 per year
Product support 6 salaries reported	$21.00 per hour

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