housekeeper

environmental services manager

food service director

housekeeper/laundry

laundry attendant

Yona Solutions

Working without correct supplies. District managers tell you don’t settle for this job that the job itself is not worth it. The dishonesty from the upper management is the hardest part of the job the most enjoyable part is getting to know others and working around such wonderful residents. You’re promised the best and get the worst.  Cut the budget so much you can’t have enough coworkers to get the job done. They discriminate against people. Don’t pay you back for out of pocket expenses, Use you to do the upper management jobs, Never let you take your vacation nor sick time because the upper management will not step in to get it covered. House keepers only make 11-12 hour but get over worked because the management spends money on bed and breakfast or  hotels for other people instead of hiring what is needed for the facility. They don’t properly train anybody. Upper management doesn’t look out for their own people, They  send a one line email that says your no longer needed as of whatever day. ,They all go out drinking on the company money. 

I am currently employed with Yona as the Food Service Manager and I will admit, at first it was a rocky start with a manager I was under. But when leadership found out, they were very quick to fix the problem, apologetic, and I have enjoyed my time with Yona and the leadership team members. No company is truly perfect in every way, it's just not possible. But I can say this company and it's leadership are the best that I have ever worked for in my almost 16 years in SNF's. They strive to improve, advance, and offer the best quality in all areas of the services they provide. I look forward to seeing the future of this company and being a part of that future.

For the most part I loved my job I was great at my job I worked hard. I loved the people. You were busy always something to do,  I did learn alot, but things started changeing for me, problems with my boss and when I tried to talk about it with upper management they turned a blind eye to it. Even though over 4 people left because of his poor managing, all he cares about his himself, no support when your going though something or need help. Really nice to your face and great at making you feel like he cares. The work and the environment for the most part is laid back and fun. When I 1st started they were flexable, but that changed to now a more micromanging feeling, really strict about your time if your (hourly). Also the raises are awful way below IL standard cost of living. 

There is no such thing as a typical work day, because you never know who is going to show up or what kind of mess you are going to walk into that particular morning. I learned that as a contracted company, you will always be contradicted and your concerns will never really be addressed. Management from Monarch has hired and fired the same people again and again over many years, just to fill out their schedule; this is the most frustrating part of the job. These bad hiring habits have led to some of the most tragic outcomes, which is embarrassing and hard to watch every day. I did go above and beyond for many months. I enjoyed interacting with most residents because they appreciated what my staff and I did for them on a daily basis. 

What is the best part of working at the company?
A very dysfunctional company! The best part of working for them is you get paid and that's it!! 

What is the most stressful part about working at the company?
Coming to work and dealing with unorganized, dysfunctional management and never having a product you need to succeed!! 

What is the work environment and culture like at the company?
Yona, is a very unorganized disfunctional company! They provide no training and have very bad management! The culture is based on lies, fraud, deception and manipulation of their employees!! 

What is a typical day like for you at the company?
I came to work at 5:00 a.m. I work very hard to take care of my residence! Management sat on their buttocks and never did anything in help or support no matter what!!! I believe that was a company Philosophy for me and meant to be lazy and not care!!!

What is the best part of working at the company?
The way we stuck together ❤️ like a team should and I had an incredible supervisor 🙌 

What is the most stressful part about working at the company?
When others that aren't apart of the kitchen or yona company tried to make things complicated for us or don't do their part as a cna or cbrf person and we have to do more than our parts which on the patient behalf we didn't really mind but truthfully if we do their job we get behind in our actual jobs or positions sometimes. 

What is the work environment and culture like at the company?
In my area it was ok but sometimes it could be complex and I always keep on pushing and I conquer it without letting it my day going wrong 

What is a typical day like for you at the company?
Very smooth and pretty easy going for the most part

When it comes to the work it’s not hard but your constantly surrounded by people who get way better pay then you and belittle you for your position. Also the few employees who have been there for sometime get treated with a higher standard even though they are very lazy. Expect to come in on your shift and do your work and the person that worked the shift before you because that’s just how it is. They dont keep a on site supervisor very long and the main management is useless and take forever to respond to even the simplest things. Also my last rant is I had a issue with an employee creating a hostile work environment and they proceeded to tell me they are investigating but yet put him in full time and gave him more hours. It’s truly a hot mess! 

My old job was a nightmare from start to finish. The building was dirty, disorganized, and falling apart, which honestly set the tone for everything else. Management was all over the place—no clear direction, constantly changing plans, and zero communication. Higher-ups were disrespectful, dismissive, and completely unconcerned with employee well-being. HR might as well have been invisible; they ignored complaints, concerns, and requests like they didn’t exist. There were no pay raises, no recognition, and no consideration for personal schedules—anything that interfered with their plans was dismissed. Overall, it was an exhausting environment where chaos reigned, respect was optional, and professionalism was nonexistent.

What is the best part of working at the company?
The only best thing was to see the happiness of the residents when you clean for them and hear them and there histories and that make you feel completed 

What is the most stressful part about working at the company?
The management has pour communication, care less a bout employees and never its in off is only for business meters 

What is the work environment and culture like at the company?
The environment is great also you have to be consistent and have great communication 

What is a typical day like for you at the company?
Is busy cleaning making reports check your employees check all your equipment is working properly make sure the residents have there needs like personal clothes

The hardest part of working for this company is trying to get your pay and hours. I recently resigned because they would not place my payrate at the correct pay and they refused to pay me double pay for working on Thanksgiving. After I resigned they upgraded my pay and paid me double time for working on Christmas no retro for my pay increase.  On top of that my last paycheck did not include my vacation and sick time I had available so I have to wait on another check. Ir is hard to get a response from HR. They are not located inside the facility you have to call them and wait for them to respond.  Good luck with that. 

Top Job Titles	Average Salary
Housekeeper 79 salaries reported	$14.63 per hour
Environmental services manager 38 salaries reported	$48,105 per year
Food service director 2 salaries reported	$74,041 per year
Housekeeper/laundry 2 salaries reported	$12.00 per hour
Laundry attendant 25 salaries reported	$14.65 per hour

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