personal trainer

fitness manager

assistant general manager

front desk agent

trainer

YouFit Gyms

Everyday I was treated with an aggressive manner from some coworkers and my manager. For instance, I told my manager my shirt size was a medium, but upon receiving the shirt I wasn't told it was going to be a hand me down shirt instead of a brand new one. So the shirt actually fit more like a small and not a medium and I wore it for a week before I finally said something because it kept feeling uncomfortable to wear especially to keep it tucked in and when I'm telling her about it she said I was a burden and she would have to order a new shirt which would take a lot of time to order and that she was already stressed out with all of the things she has to do. Pretty much she made me feel like I caused the company to get sued or something very serious. From a coworker I remember asking for help with replacing the mats we place underneath urinals and just being ignored and looked at like I was dumb for not knowing where everything was after working only a few days. You know, I had my few instances where I arrived late to work for personal reasons involving my brother borrowing my car without telling me, but the experience I had working here was atrocious. I don't think I should've felt so stressed out over that when it's not something I can prevent. Something I learned was that if the cardio equipment was not cleaned as they want then you'll constantly have an issue with them. Something I didn't understand was how I could grab my manager to see how clean everything is or was when I'm only on the clock for just a few hours and there's never a guarantee she'll be able to look at everything and on top of that everything I cleaned could already begin to get dirty from  YouFit members using the machines, which you can't prevent from using any of the cardio machines of course. The job description of what I had to do was correct from the website and I seriously never had an issue with it, but some of the coworkers and the manager I had didn't have a energetic or friendly attitude. From the job there's nothing to learn that you can apply to a new job or say you learned a skill. It's nothing, but the same routine of what you're suppose to do and you have to have a friendly demeanor to everyone even the staff that may not like you for whatever reason. The hardest part of the job was honestly listening to whatever top40 music was playing. The most enjoyable part was throwing away trash or cleaning the bathrooms to get away from the music even if briefly.

Seeking an opportunity for extra income, I applied for open positions at my local YouFit gym in late December of 2023 and started working there in early Janaury of 2024.

Most of my responsibilities were handling the front desk in general, checking in members and guests, signing up new members, assisting existing members with their accounts and helping to maintain facility upkeep. Also required to understand and practice all club opening and closing procedures.

It was, for the most part, a pleasant experience for a side job. The pluses were convenient location, flexible scheduling, employee based membership to workout there for free, time and a half for working on holidays, commission for successfully establishing new member accounts and having good rapport with clients.

The minuses were computer based systems not always user friendly, some sales protocols that were pointless and unnecessary and less than flexible membership cancellation policies.

I did well to get along with the majority of my coworkers. Some did prove somewhat problematic by not paying attention to work schedules and not properly following such schedules, slacking off on the job, not following proper workplace procedures and neglecting assigned tasks which were required.

Additionally, I had good relations with the majority of customers. Occasionally, there were those whom would raise eyebrows by not exercising common courtesy. As examples, those littering, not putting equipment back where it belonged and not observing hours of operation.

In early November of 2005, on very short, suddenly and abrupt notice, YouFit announced the sale of my gym to by another fitness company. Coincidentally, that new gym kept me for their staff and I continue to work for them.






YouFit provided a positive work environment, with supportive colleagues and opportunities for personal growth. Initially, management was attentive and receptive to feedback, fostering a culture of collaboration and teamwork. The company’s focus on health and wellness resonated well with both employees and members, creating a sense of purpose and alignment.

However, recent changes in management and structure brought about challenges. There was a noticeable shift in priorities, with a greater emphasis on profit margins over employee welfare. Communication became less transparent, and decision-making processes became more centralized, leading to frustration among staff who felt sidelined.

The once vibrant team dynamic began to falter as morale declined. Employees felt disconnected from upper management, and there was a lack of clarity regarding expectations and goals. Additionally, the restructuring led to increased workloads for frontline staff without adequate support or resources.

Despite these challenges, YouFit still maintained some positive aspects. The company continued to offer competitive compensation packages and employee benefits, which helped retain some level of employee satisfaction. Moreover, the commitment to providing a quality service to members remained evident, albeit with some disruptions due to internal changes.

Overall, while YouFit initially provided a fulfilling work experience, recent changes in management and structure have led to some disillusionment among employees. The company may benefit from reassessing its approach to leadership and fostering open communication channels to rebuild trust and morale within the organization.

A typical workday is making over 50 calls, in-proper training, and a lack of good culture. They would be extremely invasive trying to get me to come in on family emergencies. It didn't matter if I had personal matters, planned days off, and even traumatic mistreatment in the workplace was ignored. 

The management is toxic. They only care about working out, reaching quota to avoid yelling from their management. They would change up policies and rules without informing anyone. 

I learned a lot of preservance, how jobs shouldn't treat you, and how to stand up to bosses taking advantage of good workers. There are not many great employees so they overwork the great ones and let the other laugh, play on their phones, and forget about sweeps and zones.

The hardest part of the job is fitting your own life into it. They could not care less if a parent is ill (in my case), a student, if you're not feeling well. It all about who will cover a shift so management can leave and have someone close. Do not become their mule in any fashion. Yes, you work for this company but they must at least allow you to make sure your priorities are straight. They will continue to call you after you asked for a day off, have important responsibilities, or call around for favorite employees who want to leave early or won't come in. But they badger you until you finally agree or rudely ignore them. They barely take no for an answer, especially with new hires.

The most enjoyable part is the CLIENTS AND CUSTOMERS !!! Yes, some can be extremely rude but customers are first, you can get past that with all the other members that come in after a bad interaction with one member.

Regional's- There was one regional that wasn't that big of a joy to be around. Micro managing seemed to be a big part of his job. Wasn't allowed to take my legal 15 minute break without him looking at the cameras and getting the GM in trouble over what I was legally obligated to do. He banned reading, homework, any cellphone usage, basically everything except for the one thing there is to do which is just stand there for 95% of the time. A little high strung for a front desk position, but none the less a great guy just trying to do his job. It felt very corporate based and robotic when he was around. All regional's will make you do the purchasing process for THEIR drink which felt a little belittling as if they're more important or you are of any less. But the other regional's were always a great pleasure to be around.

General Managers- 2/3 of the GM's I worked with were awesome, and weren't like bosses and more like mentors. I owe them a lot of gratitude for they have paved the path for me and new career opportunities. Very underpaid employees, and deserve a lot of gratitude from upper management. 

Front Desk/Sales Associates- Not a single bad thing to say about them. It was a family oriented environment every time I worked. Hands down made it the best job I've ever been at. 

Personal Trainers- Most of them are good people, but you of course have that one miserable guy that tries to ruin it for the rest for doing something as simple as smile, or bounce a ball. Little man syndrome is usually the reason these men act this way as personal trainers because it is competitive. 

Maintenance- They don't usually last longer than 6 months due to lack of performance for being underpaid or no hours.

Company has undergone big changes since July 2020. People pay 30-37.50$ for a 30minute training session. We used to get 25%, 8.50-8.75 out of 30$. They uped it to 35%, so 10.50ish, the ability to make 21$ an hour. The way compensation works is you have to be training X number of sessions per week to hit the 45%/55% pay tiers. Which was better than their previous compensation schemes.. the only caveat is front desk barely sells PT. So you pretty much need to find your own clientel still.
 When someone cancels their session, which happens about 33% of the time (I got up to 15 hours of training a week, but it always ended up being 10 after cancellations and reschedules) you can cancel no charge them and make 4$ for you time, while the company keeps the other 26-32.50$.
It depends where you're at. If you are a novice trainer looking for experience or some supplemental income and just so happen to be at a high volume location, then it has its merits.
If you're looking to train fulltime and make a living.. not great. Get some experience and find other ways to train people. at Youfit you generate 60-80$ per hour of revenue. You could charge 30$ an hour, give the client a lot more bang for their buck, you would cut the amount of clients you need in half.. just get a place to train and insurance and what not and price accordingly. my 2 cents..

Clients train and remain training primarily because of their trainer. Not because they're at Youfit, and not because they will actually reach their goals training once a week. The gym wants way to big a piece of pie for what they provide.

This company really under pays the employees although there is opportunity for the employee to move up with in the company the pay really sucks anyways there are 3 phases and you most hit the 1st phase with in 90 days of working there, they teach you basic sales, and some how, how to deal with costumers although the memberships may change deals and there hidden fees with each of them it could be complicated at the beginning but you most work to it with the help of other co workers, there benefits if you sale Fitness assessments and other personal training stuff. There many things you do in the job also phone inquiry which is not bad but they test you and managers are always looking at cameras when working alone some they even check every move you do so that could really become uncomfortable, some managers are really stupid on the ways to sale and some are strict on sales anyways that's all they care about . The environment it's very chill when regional managers aren't around, this job could be great for some it could be horrible for others very fast pace some times and you can't even sit if your a front desk unless your in your break also you clean the gym like every 30 minutes which really SUCKS!!... You do some much for so little pay.... they focus on general fitness and how to take more money from the costumers with really stupid services and it doesn't how hard you work still the same pay with perhaps a race of 50 cents maybe once very 3 years

I teach two Zumba classes per week at Youfit Health Clubs and each class is an hour in length. I teach in a wonderfully equipped studio with an excellent audio system.  Several of my students are regulars in my classes but each week I also have new students joining my class for the first time.  I love meeting new people and introducing them to Zumba.  I also enjoy seeing familiar faces each week and watching my students progress with their fitness goals. I have learned how to adjust to different learners in my class and I show modifications to meet everyone's needs.  I have also learned how to be a better public speaker as that is an important part of my job.  
My co-workers and fellow Zumba instructors are like my family.  We share a bond and a great passion for what we do. The management of Youfit Health Clubs is always available when you need them. If I have any issue to be resolved, they are in contact with me immediately to help me.  The hardest part of my job is to keep the energy in my class going.  I have to have each song and choreography memorized and execute each routine flawlessly while cueing and keeping the momentum going.  The most enjoyable part of my job is simple seeing the smiles on my students faces before and after each class and feeling the love in the room throughout our class.  It's the absolute best feeling in the world!

A typical workday is filled with tours of the facility and taking care of the existing customer base.  Multitasking is a must, especially during the early hours  and the later ones, where an employee may many times be alone.

One of the main things you learn on this job is how to handle a variety of people.  Most are good folks, but some come at you in a hostile manner, especially when they don't want to abide by a policy (which they had to agree to in the first place to even join the club).  Other than that, you learn how to pace yourself with the flow and rhythm of potential members, and how to build awesome rapport.  And one thing is for sure: Any shyness brought into the workplace will eventually melt away.  The job requires it.

Both the management and co-workers are a pleasure to work with.  This is primarily because a younger crowd (early 20s) is usually hired, many who are in college and/or stay at home.  As a result, the typical stresses of the adult world are rare.  At the same time, immaturity and profanity can sometimes be abundant.  But not always.  And there are those who seek advise as they pursue a more professional mien. 

As for the hardest part of the job, it would most definitely be difficult members.  However, this can also be very rewarding, especially when one of their problems are tackled, and you come out triumphant.  Moreover, learning about the various member's lives can also be enjoyable, since the gym is a melting pot of diversity and experience.

they never paid what was owed to employees. you have to physically count every session and hour you are clocked in or they will try to skimp you hard. then when you tell them they owe you money they dont even act like it is an accident "we will just put it on your next check"  would lie about advancement to get more out of you. promise raises at exact dates and then come with and excuse when the date arises. they substitute there company loses by taking from there employees. they would change your compensation/pay scale and not even tell there employees. poor management on all levels is a huge issue. nothing quickly gets done. in the time i was there i had easily 10+ regional directors walk through the door. they always had "the new sheriffs in town" approach and would constantly change things making it difficult for employees and even the customers of the gym. the management at my gym was particular poor. every time you ask about anything i literally got "thats not my problem" you are the GM of this location everything should be your problem. there is also a huge problem with people stealing commissions between employees and mangers. everyone that works there is starving and under paid so understand but the management would literally steal commission and i had to go to the corporate level to get what i deserved.

Top Job Titles	Average Salary
Personal trainer 48 salaries reported	$53,750 per year
Fitness manager 2 salaries reported	$53,000 per year
Assistant general manager 18 salaries reported	$38,500 per year
Front desk agent 2 salaries reported	$9.00 per hour
Trainer 1 salary reported	$35,000 per year

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