associate manager

sales associate

seasonal associate

store manager

stocking associate

Z Gallerie

I worked for Z Gallerie as a Sales Associate for about 6 mos and this was one of top ten worse places I have worked.  Since being employed, I have worked alongside a different group of associates as well as multiple managers.  You are hired as a full time employee however you are not given full time hours.  You are given a daily sales goal, yet you are not on commission.  They expect you to sell thousands of dollars of furniture and you receive a measly $100.00 monthly for those sales.  The discount structure is an insult and if you complain, the managers will reduce your hours, which forces you to seek employment elsewhere and characterize it as troublemaker.  They will not resolve any issues although they will say I understand your concerns(Liars).  Management expects you to perform, while they receive all the recognition and bonus. The perception is to work in an environment, meet great people and sell.  Just do it without allowing flexibility and an environment of trust and teamwork.  I'm sorry how can you create in a boring box of beautiful things and with managers who only care about themselves and the bottom line.   The store is next to the corporate buying office, where the buyers will come in and not acknowledge their fellow co-workers.  It is a Us and Them mentality, a huge disconnect.  It is like 2 different companies, there is no cohesiveness or team environment at all.  If corporate has an event, the sales associates are not invited, informed or included.  I have never worked for a company that does not have training on the products they sell or training on improving and educating you on the overall company brand.  The pay is very low for what you are required to perform; Sell Furniture, Open Accounts, Request Surveys, Haggle Customers about a $5,000 room make-over that no one has ever won, Re-stock Inventory, Hang oversized Mirrors and  Pictures, Clean bathrooms, eat you lunch fast and sell sell sell.

Fun environment if you like interior design and general sales. Z Gallerie used to be AMAZING externally and internally but several corporate reroutes and changes severely hurt the brand and its reputation to both customers and employees.  
The clients were very demanding at times but a good amount were very nice to work with and you pick up quick on the ins and outs of interior design. 
You have to wear many hats working at the store. You need to do it ALL.  From visual merchandising (moving furniture, hanging heavy gallery art, wiring and moving ceiling light fixtures) all the way down to shipment processing of several boxes of merchandise. Doesn’t matter your position or capabilities. No specific department or area of responsibilities outside of management and sales. If you’re employed and available then you are expected to do everything. 
Very beautiful product and furniture. 
The pay was very underwhelming across the board given the huge workload. Very small amount of payroll hours allowed which made  completing the numerous tasks very difficult. Nonetheless the staff feels like family and the environment can be fun at times. DM’s and store staff were very helpful and great people. 
The backend (customer service, delivery company, and distribution center) was terrible. Constant order delays and delivery mishaps. Customer service dept was a mess and company policies and delivery/delay reputation  made it impossible to cultivate any type of customer relationship/trust. With zero help from corporate or the customer service dept.
Fun place to work but huge workload combined with all the other cons just isn’t worth the stress. Good place to get your feet wet in the retail world but would not recommend long term. 

I spent nearly 6 years at Z Gallerie. I was hired as an assistant store manager and although I was offered opportunity to move up to store manager, I decided to stay as ASM. It is retail so scheduling is flexible but unpredictable. I saw the company go through a lot in my 6 years. I even also lost my job due to the store closing because of a bankruptcy. 
Company was bought out and my store was saved. I enjoyed my team and we were truly a family. I was able to travel to other stores to help with visual merchandising during seasonal floor flips. Basic benefits but NO maternity leave. I have a baby during my time there and was able to leave on FMLA but was not paid a penny. Customers are a nightmare and since the company is a disaster with getting orders out on time and not damaged, you will spend most of your days dealing with upset customers. Be able to do it all! Hang large gallery prints on 8 foot ladders, unload trucks filled with large, heavy product at 5am on a weekly basis, run back and forth from sales to stock room, ring up customers, sell furniture (and be good at it), load 40 pound mirrors into customers cars, manage a team, track sales, deal and diffuse customer issues, train, hire. As an assistant manager at Z Gallerie, you have to do it ALL. There are no “roles” at Z Gallerie, every team member is expected to do it all. 

depending on when you came in for your shift, Morning shift you would turn on all the lamps. Make the beds , wipe down all surfaces and clean store before opening .Night shift you would do all the closing duties such as cleaning , stocking and also closing the registers. During the day sales associates will walk around the store greeting customers asking if they had any questions or open ended questions to get a conversion going. Knowing store product is key to making bigger sales along with knowing how to answer questions about zgallerie furniture and products. Looking up skus and checking inventory for products that are in the store or products we can get shipped to the store from our warehouse. Making a sale and setting up the delivery while also being able to quote a accurate time frame is one of the harder aspects of working at zgallerie due to vendors and also having "in stock" items that are not available in store. What i love about working at Zgalleire is the fact they have amazing managers and training that will get you high end sales and also the one on one contact you will have with your new clients and growing your sales ability.

Working a Zgallerie was a challenging experience. I loved the people and management I worked with, barring a few exceptions. The major problem with the company in the call center was the out dated system which created, lack of resources and information to give customers accurate updates on their orders,  poor practices in warehouse to send out orders correctly and in a timely manner, lack of resources and information to give customers accurate information about their delivery, and items arriving broken to customers homes often due to the choices of delivery options and companies chosen to complete orders. Worse of all having to herd customers along with limited imformation just to get to the next customer which mostly consisted of repeat calls from customers who were unsatisfied with the resolution process which could remain unresolved for months at a time. I felt like I had to lower my intecrety and level of customer service just to make management happy about making the numbers. Sorry customers.

The company is going through a lot of changes and that shows through the store managers. The product, work environment, and overall job is enjoyable. I have grown and learned a lot from this company (i.e. merchandising, sales tactics, customer service etc.) and have thoroughly enjoyed the day to day work week. My store has a very small team, so it is sometimes difficult to get days off that you need while upper management usually takes weekends and many days off. The benefits used to be just okay, but they recently switched to a much better plan. The pay is absolutely horrible, raises are a joke, and the bonuses are hardly worth it. Associates unload a truck twice a month at 5 in the morning to restock the store, and there should be some kind of pay raise for those days because of the hard labor.The recognition for team members could be stressed a lot more, therefore I think that the sales associates would perform better and be more motivated.

Working at Z-Gallery was great. The people that worked in the warehouse, for the most part, worked hard and strived to get order out on time. I started there as a warehouse person which then opened up other opportunities working for the company. I was a hard worker and team player and the owner liked my work so much that he allowed me to go on trips with the design team to assist in setting up displays at exhibits/conventions.  The hardest part of the job, I really can't say that the job was hard because I enjoyed what I did. I liked the organization of the the warehouse and I love driving forklifts and being productive. The most enjoyable part of the job was when I was complimented by customers on my professionalism and accuracy when I would assist in pulling "special" orders from the warehouse.  I gave me a sense of self satisifaction knowing that not only were the owners pleased with my work ethic but so were the customers.

I have worked 9 plus years at Zgallerie and I have many complaints about this company .
1.They don’t promote minority management at all 
2.They haven’t given their staff raises in about 3 years 
3. The mandatory “BlackOut “during the Christmas season thru the end of January I think is ridiculous.
4. No commission toward the millions you sale for the company 
5.Unexperienced management hired by the company who knows less than you .
6. They do not take care of there staff or value their senior employees.They spend more money on promotions and sales than they do on their own staff

Let's just this company needs a reality on workplace diversity. They only respect you if you look like them , act like them, think like them and keep your head down and lips are puckered.. If you know what I mean. 

Experience, culture, EDUCATION ..even meeting SALES GOAL.does not matter, just pucker up and you will make it. HR Is clueless on so many levels.. Dont even waste your time with this department.

Working here was a complete waste of my existence and time ...the best thing about working here was the product. I learned what I already knew..fixed/small minded people make for the worst co workers .

Upper management is the worst here..this  company is pretty on the outside but very jaded, racist, and out of touch with reality. Upper management is a complete joke ..they will hire you for your strengths and criticize you for the same attributes.

I worked at Z Gallerie for 1 year.   I loved the job and most of the people I worked with.  The Manager liked you if you were a keyholder and if not she would not talk to you, she will also made sure that the keyholders did not like you.  I was hired by the Assistant Manager who I got along great with but he got his on store and was transferred.  He made working there fun.  If the Manager doesn't like you she will not schedule you for many hours which is funny because I made top sales most months, even with my low hours.  She will also schedule you for a late shift (ending around midnight) and then schedule you as an opener the next morning around 10:00 am.   This was hardly enough time to go home, sleep and come back.   All non-keyholders were treated this way.  I don't know about all of Z Gallerie locations but I would stay clear of the Newport Beach location.   They are not customer friendly or Employee friendly.

Top Job Titles	Average Salary
Associate manager 3 salaries reported	$15.83 per hour
Sales associate 2 salaries reported	$13.50 per hour
Seasonal associate 10 salaries reported	$16.20 per hour
Store manager 1 salary reported	$90,000 per year
Stocking associate 10 salaries reported	$1,600 per week

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