event assistant

customer relations representative

community associate

customer service representative

community outreach manager

Zeal TN

When you read the job descriptions and during the interview process, it sounds like an incredible opportunity to better yourself and the community. While you can “advance” in the company very quickly, it is simply a title and does not result in better pay or benefits. The job itself is standing outside of a business for 12 hours a day, six days a week, rain or shine (one time they made us stay outside when there was a literal tornado warning in the area), asking for donations from the public. You’re expected to reach a certain goal every day, and if you don’t reach that goal, they make you believe it’s entirely your fault when there are many other variables that come into play. You are also not compensated for gas and possibly have to drive over an hour away to the location. I also had to pay for a tent (around $50) to protect us from the sun as they did not provide anything to protect us from the elements and was not compensated. There is an extremely high turnover rate, but they’ll say that’s because the job isn’t for everyone when in reality it is extremely difficult for anyone to do. The pay  is based off of commission, and when calculating the amount of hours I put in versus what I was making, it was below minimum wage even though I tried my hardest every day out in the field. Just know going in that they will paint a pretty picture of what it’s like and try to emphasize how the company is a family, but it’s a grueling job and in the end they only care about profit.

I read reviews before applying and I decided to try it out, I wanted to judge the role based on my own experience. The interview process was easy and everything was explained thoroughly.  

I was working for a short time but at that time I gained public speaking skills (I never thought I would be able to speak in front of a crowd of people). 

The management team was super supportive and invested in our success, and the culture was fun and energetic everyday. Everyone had different goals, and it was exciting to see people reach them and be able to celebrate with them!

I don’t have anything negative to say it just wasn’t the right fit for me long-term and that's okay! I'm glad I gave it a try! 

A typical day is coming in the office for some strategy training and motivational speaking then we head out to promotional event to inform the community and raise revenue for our nonprofit clients then head back for progress convos with upper management and head home. Management is very hands on with training and motivation, very progress driven. Everyone is so sweet and positive, all in it together to help everyone win! The hardest part of the job would probably be standing or weather but even that isn't bad especially if you come from labor intensive experience like myself. Best part is development personally and professionally, building a better mindset for myself and being able to use that to progress professionally, just believing I can do it!

What is the best part of working at the company?
 Seriously the best team
Pros: The culture here is totally unmatched. It's super supportive, and everyone genuinely wants to see you win. Plus, the training is high-quality, so you feel confident in what you're doing from day one.

What is the most stressful part about working at the company?
The sales environment can be intense at times because everyone is pushing themselves to hit big goals. 

What is the work environment and culture like at the company?
The energy in the office is contagious, and celebrating wins together, big or small, is honestly the best part of my week. 


What is a typical day like for you at the company?
Fast-paced, competitive, and encouraging

The environment and the coworkers are amazing. team nights are fun, but work/life balance is nonexistent. you work monday-saturday 9-6/7PM. depends if you’re far away you may not get home until 8pm because you’ll have to deal with traffic to and from work. standing outside in various weather conditions asking people for money. if you don’t make your goal like someone else said they’ll say it’s your fault. if you don’t make goal then your pay check weekly will be less than $500 which means you’re working more than 60 hours a week for below minimum wage. the potential is there but if you’re with someone who has been there for awhile they’ll get most of the donations because they know how to sway the customers to donate. 

What is the best part of working at the company?
Working at Vault Credit has been a strong experience overall. The compensation and benefits are competitive, and there’s consistent support from both management and peers. The work environment is healthy and collaborative, which makes day‑to‑day responsibilities easier to manage. The workload can get heavy during busy seasons, but it’s manageable with the team support in place.

What is the most stressful part about working at the company?
Workload can be high during peak periods

What is the work environment and culture like at the company?
Healthy working environment, supportive management, strong compensation

I worked here not too long ago. Overall I enjoyed the people i worked with. Very inviting especially for someone who hasnt worked for a while. Management is very understanding and flexible since i have a little one to pick up everyday by 620.  Fridays was earlier. I enjoyed the open communication. There is growth and they let you know it's at your pace. I guess the cons is being outside for these charity events. Yes it did rain on me a couple times. I always chose to drive to the field it was good for me because of my kid but it may be negative for others. I just asked for gas reimbursement and it was provide. I did leave for health reasons. I thought i was ready to be back but my body said otherwise.

I’ve learned so much since starting here a few months ago! Everyone on the team is really encouraging and seems to genuinely want you to succeed. My supervisors are great—they always take time to explain why we’re doing  things and give super useful tops. That makes a huge difference when you’re new. It’s been such a positive experience. I feel very lucky to work here.




They are transparent from the start. The position is explained at least three times, and they open it for questions to make anything and everything clear. I enjoy what I do and the opportunity it brings me to learn new skills and develop myself. This position has given me different perspectives on how I can improve within any business but also in my own life. 

This company is amazing. I've been with them since they started. They have help me grow and create a career that allows me to provide for my son in amazing ways I never expected. I can not express the gratitude that I hold for the upper management and Director of this company. The upper management and everyone truly cares and has love for me and my son. I bring my son to team nights and he always ends up in someone's arms. This company is the best new start for a career I have ever had and I love watching all the growth that has come from the company as well. 

Top Job Titles	Average Salary
Event assistant 16 salaries reported	$847 per week
Customer relations representative 10 salaries reported	$830 per week
Community associate 20 salaries reported	$46,305 per year
Customer service representative 4 salaries reported	$838 per week
Community outreach manager 10 salaries reported	$46,500 per year

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