security consultant

dispatcher

installation technician

technician

account executive

Zeus Fire and Security

Room for advancement is minimal. The only thing worse then their retention rate is the managements poor reputation. Management is completely unprofessional and for the most part depends on workers to complete their own  job. The sad thing is you can't blame them bc their superiors will fire anyone who isn't a puppet . If you have a moral conscious and a good relationship with your employees you will be fired. The workplace culture is very unfriendly and cliquey depending on your depatment. Clique like behavior is almost unavoidable to to the fact that superiors have children with employees , or are long term /childhood friends outside the work place. During my time there I received a promotion and noticed the behavior was the same in other dept as well. The work is fairly easy but management made my experience terrible. They constantly change rules and procedures. All departments are stressed bc the company as a whole is not equipped with proper staffing. Instead of hiring more people with the growth of the company they pile an IMPOSSIBLE work load on current employees. Due to improper staffing  the customers safety is always at risk.  Would not recommend this company at all for anyone seeking a 24/7 security monitoring facility. Honestly if your looking for a temporary job then this may be best , but long term is  nearly impossible. After being with the company for almost 2 yrs I noticed most people didn't last past 4 or 5 months there. UAS will forever be hiring because its a terrible company to work for with a horrible retention rate.

I've been with PASS Security for almost three years. I left a job that was extremely high-stress and full of back stabbing politics. You will not find this at PASS Security. I perform many different jobs within the company, but I am unique in that. Most of our employees perform one or two specific functions from field technician, to customer care, to accounting and more. 
We have our ups and downs, but as a mid-sized and growing company, I expect that. We are very much a family here. Yes, we have problems. Every family does. But mostly, we have a good time. We have company outings and our birthdays and anniversaries are celebrated. Company logo'd apparel is provided and jeans can be worn daily. The work can be stressful at times, but what work isn't?  The location in Fairview Heights is prime. There are a load of different eating options if you prefer to buy every day. It's close to the interstate as well. 

The management is well handled and open to communication. The owners also work in the building running the operations and can be relied on to be open to hearing issues. 

Correction to a review from a former employee, there is not a mini-bar in the office.

If you like to be micromanaged by a corporation that’s goal is to just buy up as many “hubs” as they can then this is a good fit for you. 

They came in and took away our annual bonus, our holiday party, and just about anything that they deem is a nonessential expense. Every meeting you hear about a new policy yet when you ask for an employee handbook they are still working on it. 

People are in roles that have no business being in those roles. Some managers have no real world experience so their main role is to just bs customers and talk their way out of everything. If you’re a manager you should be able to install or service the equipment the company sells. 

Techs are similar to any company you go to. Some techs know a lot and can do just about anything without help and others are borderline on the spectrum and can’t even hold their own let alone wipe their own a** without needing some kind of support. 

Overall, the company was great when it was Martin Systems. Everyone was happy, cheerful, and it was an overall great environment with your average issue here and there. Since it became Zeus Fire & Security moral has tanked in just about every way possible. 


Low salary, unfair commissions but not enough to be happy.
Management never cared to hire more experienced technicians 
to complete jobs or trouble shoot customers alarms, cameras etc. efficiently. 
The hardest part of the job was trying to answer customers questions as to why the technicians never showed up to install alarms and cameras just purchased equipment and after signing a five year contract to subscribe to our monthly monitoring services. 
When brought to the managers attention, they would not try to resolve it. Customers asked for a full on credit to have their moneys reimbursed or credited to them for terrible service from the technicians. 
This was why I resigned from this job. I always want to be sure the customers are taken care of at all cost. Every department must be on the same page when delivering the best in customer service!

Wonderful co-workers on the Customer Care team and on the Service Technician and Installer teams.  Daily activities could be overwhelming in number of tasks, changing objectives and complexity of tasks without training.  Training was usually on the fly, on the job, or after demonstrating need to justify cost.  Self-starters will do very well here.  Clients greatly appreciate the extra effort put into learning about their systems and providing above and beyond service.  Work-Life balance can be hard to protect as most take work home with them and communicate needs outside of business hours via email.  Would like to see the company do more to promote from within and provide career tracks or planning.

I was doing excessively much work for what they were paying me.

The coworkers there was very nice and friendly.
The company need to have better management in a few departments.

I gave the company a 3-week letter of resignation just so my manager would have the time to interview other people to replace me.

 He then told me that I was fired and to turn in my key card.
After I handed him my key card he had me pack up all of my personal belongings and then he walked me out to show me the door.

This was the first company that I ever worked at when a manager escort you out of the building.
HR normally is the one who do that not the manager.

Very unprofessional and I recommend anyone reading this message do not apply at this company!

At Martin Systems there is a great deal of trust relying on each and every employee, no one is ever really hard on you unless you fail to perform admirably. Micro-management is non existent here and one has the ability to work and do well. Management is really relaxed and will listen/understand any concerns. Working there really provides an idea of how a company should work but the potential of the company is unfortunately never reached. My experience there made me wish I was part of a bigger and more organized team who worked better together instead of relying on individuals to complete a task.

Solid place to work if you are looking to learn about fire alarm systems. Came in to work with little direct experience and most people were welcoming and willing to teach. Management was supportive without micromanaging, and never gave you a hard time. Coworkers  always answered phone calls if you had questions. Everyone was available from warehouse to upper level management. 

Would have stayed but received a more lucrative offer that more aligned with my long term career goals. 

My only complaint, which is minor, would be starting and ending drive time since I was so close to the office. 

Terrible place to work were they lied to us as employees and their customers. Always found a way to overcharge their subscribers and how to dock us employees pay because of their fighting and blaming others for their mistakes. They never paid their bills on time that caused us embrassement.when we were to pick up parts from our suppliers and caused us work delays cutting into our work hours and then getting blamed for the problem there docking our pay.

What is the best part of working at the company?
The employees and management of the Waukesha location are all very helpful

What is the most stressful part about working at the company?
Sometimes working in building that are unclean in bad areas.

What is the work environment and culture like at the company?
Very casual and laid back. Just complete your task for the day, see if someone else needs help, then go home.

What is a typical day like for you at the company?
Lots of driving between sites (paid) either inspecting or servicing fire alarm, and security systems.

Top Job Titles	Average Salary
Security consultant 9 salaries reported	$118,611 per year
Dispatcher 12 salaries reported	$17.92 per hour
Installation technician 6 salaries reported	$31.33 per hour
Technician 1 salary reported	$26.00 per hour
Account executive 1 salary reported	$149,000 per year

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