assistant

data entry clerk

Zurchers

I returned to this company after previously working here, and unfortunately the work environment had declined significantly compared to my earlier experience. While some coworkers were supportive and the job itself can be enjoyable at times, there were several ongoing challenges that made the workplace difficult.

During my time there, I observed inconsistent communication, frequent conflicts, and a high‑stress atmosphere. Policies and expectations were not always applied evenly, including in areas such as contests, recognition, and workplace rules. New rules were sometimes introduced without clear communication, and disciplinary actions occasionally occurred for behaviors that had not previously been identified as concerns. This created a sense of uncertainty about what was considered acceptable.

Inventory and product‑quality management also appeared to be an issue. Some items, including slime products, seemed expired and showed signs of deterioration or discoloration. I also noticed outdated products remaining on shelves for extended periods.

Support for employees with medical or learning conditions did not always feel consistent, and overall communication from leadership could be tense or confrontational. Maintaining a professional environment was sometimes difficult when family members of management were present in work areas. Loss‑prevention procedures were unclear, which added to the pressure on staff.

This workplace may suit someone who is comfortable in a fast‑paced, unpredictable environment, but based on my experience, it was not a good fit.

Starting work here, it was not so bad. I felt welcomed and most of the people were extremely kind, and I feel that with some of them I will stay friends for life. I worked during the busiest time at Zurchers too, which is Halloween, and training was fast but a bit stressful. The first few months really did seem great but it went a bit downhill. The main problem is that one of the upper management is quite condescending, rude, and not understanding. They will often switch from being quite kind to being very rude, and I am sure that people have had their feelings hurt from them. Also, they have a very strict policy on no piercings aside from ear, and no unnatural hair dye, and yet one of the upper management has both unnatural dyed hair and a piercing. I know of people who were warned and talked to about their piercings but the upper management seems to be fully allowed to have it. In general, I’d say that it’s a fun and very unique job which is more fun than most food or other retail jobs, pay is better than a lot of places and at least on par with inflation but it’s not perfect, 99% of the people there are (well, were and might still be) great, and about the only problem is the favoritism, although it differs per person. Oh yea, also, they do try really hard to be flexible and they do give a lot of days off in advance, but good luck getting many holidays and most Saturdays off.

I used to work here, and the management, as well as training is TERRIBLE. I was never appropriately trained in my position, but management expected me to memorize prices/locations of items and booklets of information in days! I felt completely overwhelmed and insecure at this job, and management was always very critical and very patronizing. Ultimately these feelings left me dreading working here every shift. If I didn't have all of this information mentioned above EXACTLY memorized, I was in trouble. Even when I asked management for assistance, as soon as the situation was resolved, they would not help me learn, they would only offer snarky remarks, or obvious signs of frustration. After quitting, I have not returned for a long period of time because of the experiences I have had here. I hope that employees of the future are treated with greater respect and given the means necessary to work efficiently, or that the owners of this business SERIOUSLY reconsider who they have hired as management. The pay is not worth the traumatizing and self-degrading things I experienced. Out of all the jobs I have worked so far (5), this is the worst job I have unfortunately had to endure.

I've been working at Zurcher's for a little over 7 months now and it isn't an ideal place to work. The management is poor whereas the store is left unchecked, items are constantly stolen, as well as shipments going missing so we get a lot of angry customers when we haven't had an item stocked in over a month. We are expected a lot out of what we get paid- which is close to nothing. $7.50 an hour? Sign me up at Home Depot instead! Honestly, the only enjoyable thing there are the friends with some coworkers I've met. And if you're not lucky enough to apply somewhere with nice people, good luck getting through a week without having a mental break down. Halloween is understandably busy since we sell costumes and party supplies for the holiday, but we are forced to work extra hours with barely any extra pay at ALL. I was yelled at by management for making small mistakes during Halloween, even though at the time I had been working there for less than a month.  Don't get me wrong, it's good for 16 year olds looking for a first job that isn't too serious. But if you're looking for a more concrete job? Please look somewhere else. 

I almost never heard supervisors or owners tell co-workers “thank you” or “please” when discussing tasks. When you can’t work hours for school or other life events, you are made to feel guilty for requesting time off. Pay is low and after a year of working there I was never once offered a chance of promotion or raise. The agreements we discussed in my application were imidiatly scrapped and changed to fit whatever they needed after the first week of working there. The people who own Zurchers never bothered to know who I was even though I worked at the corporate location for over a year. They seemingly have no respect for the people working for them, including the management they hire. Almost every co-worker I’ve spoken with says that they are miserable there.

I started a while ago and am loving the job. Pay is better than other places, especially for the work that you do. Coworkers are nice, and the manager is generally selective when it comes to hiring to ensure a safe and inviting work environment. Management is great, and is flexible on time off as long as it is requested in advance and enough people are available to cover for you. Advancement is given to those who work with it. Customers are generally kind,the store does get a bit messy throughout the day. (Especially the costumes/masks). Employee discount is nice, but it required you to save your receipts to receive the discount. Saturdays ALWAYS have tons of balloons, but the other days of the week are typically rather mild. Patience with customers and manners are an absolute requirement, 

A typical day at Zurchers Party and Wedding included stocking freight, helping customers locate product, blowing up balloons, taking napkin orders, tuxedo fitting/orders, creating wedding invitations, and checking customers out using cash drawers through the check out. The skills I acquired include handling money, opening and closing a store, supervising other employees, operating a cash drawer, and answering multi-line phones. The management kept things running smoothly throughout the day-to-day tasks. The co-workers were fun and professional while helping customers who needed help deciding on party or wedding details. The hardest part of the job was sometimes dealing with irate customers. The most enjoyable part of the job was getting to see weddings and parties come together.

- On a typical day at work, I would be on cash register. If I wasn't finalizing sales, I would be doing a list of tasks given to me by my manager. 
- The management was amazing. They were very understanding and you could tell that they cared for the customers and the coworkers like family. They took time to get to know everyone on a personal level.
- My coworkers were great. We all worked together as a team and helped each other out as much as possible. 
- The hardest part about working at Zurchers was that we went through a couple managers while I was employed there. 
- The most enjoyable part of the job was working with a variety of customers and making the shopping experience unique for each customer.

Zurchers is a place where drama is frequently stirred. "Management" and other employees frequently bash each other behind their backs. If there are any issues the management would rather complain to other employees then come to the person directly so they can work on a solution. No matter how hard you work its never good enough and if on a rare occasion you do feel like going the extra mile for this place remember no one cares and it wont make you look better. The pay is terrible. You can watch other people do half as much as you and they are getting paid more and in a higher position. Meanwhile raises rarely occur. Nothing good to say about working here. Zurchers is terrible. Will NEVER go back. 

Typical day at work involved blowing up balloons, putting out products, cleaning, counting drawers, etc. I learned how to handle money and customers better. Management was awful, had to tell the assistant manager to do her job while she was sitting in the break room on the clock and we were super busy. Had to do this to multiple fully grown adults. Culture was okay because I got to work with my friends (honestly the only good thing about the job). When I wasn’t working with friends I had to put up with the unmotivated and plain rude attitudes of entitled adults. A lot of double standards, too. 

Top Job Titles	Average Salary
Assistant 1 salary reported	$23.14 per hour
Data entry clerk 2 salaries reported	$15.75 per hour

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