speech language pathologist

occupational therapist

customer success manager

social worker

account executive

eLuma

I felt poorly treated and unsupported, as a practitioner. I reached out multiple times about situations of great concerns, only to be brushed off. Attempting to work with their support staff was also incredibly frustrating as they could not seem to do the tasks at hand. I would submit names to be added, and it would not get done. It would take multiple attempts and when you’re providing services for many people, it’s incredibly time consuming to have to keep asking for them to add names to their very inefficient billing system. The training provided was very poor. It was a live training and much of it was nonsensical. I did not feel prepared to use their system and when I asked, they said I could join another training with the same person and the same script. Ineffective training. Truly. My paycheck was incorrect four times and that took a lot of effort to resolve because there seemed to be a batch of new employees handling that every month. I cannot, in good faith, recommend eluma to anyone. I have since worked with other agencies and the stark contrast with how well I was treated, as opposed to eluma is shocking.


I have been working with eLuma since Jan 2019.  eLuma staff and team have been extremely supportive in the transition on going fully virtual. Communication between professionals, clinicians, technicians, managers, etc. has been very effective. As a professional I feel supported in a variety of ways: getting technical assistance when needed, getting advice from superiors or other professionals/clinicians, etc.  Monthly meetings let you know how the company is developing and growing.  Very important, I also feel valued by the company: offered the opportunity to participate and/or speak in conferences, being spotlighted in monthly meetings, treated with professionalism and respect.  The treatment between employees is positive and respectful.  I can feel free and confident of doing my job, keeping my individuality,  and at the same time having a wonderful company that advocates and supports you.  They offer bonus opportunities and great compensation too!

A typical eLuma day at work involves completing iep / other paperwork early mornings, then sending out student zoom session reminder email/texts. By 9am I am on-line with my first student/s of the day and generally continue to see students through out the school day. The best part of my job is working with students and helping them succeed on their goals.  I also love that eLuma offers a variety of easily downloadable materials. The workplace culture is pleasant and supportive. The hardest part of this job is waiting for new assignments after a contract has been completed.

eLuma is a company that pays contractors monthly in a timely manner.
They provide access to a variety of assessment materials.
Unfortunately, from personal experience, eLuma has weak communication with contractors regarding on-site issues as well as contract renewals.  If they are not renewing your contract, they may not tell you (which was my case) and instead, when you inquire, you are just told "schools are signing late this year," completing evading what is going on. There was an instance of another remote therapist being assigned to the school on the same day, the same time, and using the same room as I was using which reflects poor communication with the site to manage this situation appropriately.

I have enjoyed working for eLuma.  The first thing that you notice when you join this company is the camaraderie and supportive work culture. I have worked here for two school years and have noticed that the management at eLuma frequently asks employees for anonymous feedback on any changes that need to be made to make things run smoother.  Also, the tech support is easily reached and responds quickly to any concerns.  It's easy to reach out to colleagues, as well.  All of the resources needed are readily at hand and easy to access which makes adjusting to working online doable.  To be frank, there are some aspects that take getting used to but they are related to learning to work online vs on campus.  Once you overcome those novel environment changes, day to day work is pretty standard.  I would recommend working here.

After working in the brick and mortar schools for several years, it has been really refreshing to be contracted with Eluma. I appreciate that they hire more clinicians to fulfill duties if therapists are feeling overwhelmed. In my previous experiences, I have had to continue piling on responsibilities as my school did not support me, but Eluma helps in spreading out the responsibilities among the clinicians that they hire. It decreases the stress and allows me to really focus on providing quality therapy. Additionally, I have felt valued through all of this. The billing program is simple once it's set up. I have really enjoyed working here!

I have the pleasure of having a very diverse employment history. Having experienced various working environments over the years I can easily recognize the red flags when they are present. 

I can honestly say there are no red flags at eLuma. 

The environment is amazing. My first interview I was talking with a really cool gentleman that I thought was a Supervisor. We just shot the breeze and even joked around. I had no idea it was the CEO!

This is an amazing company, filled with people who are passionate about the work. Everyone is professional, kind, and the best part...completely normal, all the way up to our CEO, who by the way is AWESOME.

I love this company, and I have no intention of leaving.

eLuma has shown me the upmost kindness and support since I began last November. They value my expertise and my employment with them and show it in every way. They make sure all clinicians are supported in various ways and are easy to reach with any questions or concerns. My transition was smooth and simple. I feel welcome and cherished, which I have not felt with other employers and settings before. Doing speech and language therapy online is awesome, but with eLuma, it goes beyond my expectations! I like that eLuma is a smaller company and strongly support/agree with their values and overall vision.


Working with eLuma has been a very positive and rewarding experience. The hiring process was smooth and the support staff are very professional and responsive. Working from home has great benefits as I enjoy being self employed and working independently. The management has been accommodating and has online meetings to support the clinicians. eLuma also provides online training opportunities. My skills and purpose fit well with eLuma's mission statement and values. I feel eLuma has been successful in creating a team environment for all staff, which can be challenging for clinicians working remotely.

I have really enjoyed working for eLuma. It is a value-driven company and culture that exists to make a difference in the lives of others.  Employees are expected to embrace the values and work hard, but are given a lot of latitude and autonomy to perform. There isn't a lot of whip-cracking or unrealistic goals or people looking over your shoulder. If you work hard and do a good job, you will thrive. If you come to sit and do the minimum amount of work for a set time, you probably won't.

Top Job Titles	Average Salary
Speech language pathologist 22 salaries reported	$55.27 per hour
Occupational therapist 5 salaries reported	$54.70 per hour
Customer success manager 3 salaries reported	$79,000 per year
Social worker 4 salaries reported	$53.75 per hour
Account executive 3 salaries reported	$108,333 per year

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