physical therapist

software engineer

sales representative

customer success manager

program manager

iCIMS

Great people across the entire organization. Over the past decade, an exceptional amount of talent has come through iCIMS. Smart, capable, driven individuals who care about customers and outcomes. The pattern is hard to ignore though, many of those same people either leave or are laid off. At some point, it raises a legitimate question about the company’s ability to retain and properly leverage its own talent.

The company lacks a clear identity and consistent direction. Change is constant, but it rarely feels intentional. It comes across as reactive, fragmented, and often contradictory, more like whack-a-mole than a cohesive strategy.

The biggest issue is the disconnect between what iCIMS sells and how it operates internally. The company markets itself as a leader in talent acquisition and data-driven hiring, yet does not consistently use its own tools or philosophy to manage its workforce. Internal talent is frequently overlooked, underutilized, or displaced instead of being identified and redeployed. For a company built around hiring technology, that gap is hard to overlook.

The January layoffs made this even more apparent. They were handled poorly, lacked transparency, and reflected a broader failure in planning and leadership alignment. The impact on morale and trust across the organization was significant and, in many ways, self-inflicted.

The company offers a great product that is superior in the market place.  The tout the best-in-breed idea which not only cements them as a mainstay of HR software but also makes sense right now.

Management is absolutely brutal in some departments. You are given direction from a director or higher and then given the opposite direction by your direct manager.

C-levels run around like chickens with their heads cut off most of the time.  The majority have no more more experience than a single job after college.  This also permeates down through other departments. While its great that promotion from within is possible, it is only possible if you are the puppet of whoever is above you.

If you are a looking for a job here, make sure you ask if anyone else is on your team or in your exact role.  If not, you are probably in an "experimental" role and will be let go after someone changes their mind about the decision to even open that role.

The "safest" departments are marketing and R&D.  Money is thrown at both of them like no tomorrow while the sales team doesn't even have a real CRM system. Coming from the top I guess they want to keep the "pretty girls" and hardworking coders happy.

This is a company filled with all new employees because people don't stay long. Since they have been in business 18+ years and most employees have been there 5 years or less that is not a good sign. They care more about keeping their rating of "One of the best companies to work for" than they care about their employees. The consultants are treated terrible. Little to no training and the employees don't really talk to you. Small error and they are let go with no notice. Not even able to gather their belongings. I had to wait a week to get my glasses from my agency. Never met the CEO or even saw him. New managers who spend more time in meeting than on the floor seeing what is going on within their departments. It is sad that this company is so mismanaged and care more about ratings than actual employees.

While the products and culture that are preached are cool and most of everyone I worked with was extremely friendly and welcoming, this turned into a very toxic culture with a gossipy team, no support from management, constant confusion and impossible goals and expectations. If you are comfortable in the very fast-paced and ever-changing tech, SaaS world, then this may be for you. But if not, be warned because it is definitely not for everyone. Worst part of this experience is management and the training does not prepare you for success. They talk out of both sides of their mouth. Exhausting. 

iCIMS was once a company that you would consider your coworkers family. Since their acquisition and new CEO, people have become numbers. The culture at the company has totally diminished as the executives have thrown the core competencies out the window. They do not practice what they preach. As of this moment, the benefits are still really good (401K Match, amazing health, free drinks) but I imagine those will soon disappear as the company seeks to make further cuts.
If you end up working for iCIMS, don't expect it to be a long journey. Learn what you can from the amazing people but expect to be cut from above any day without warning.

iCIMS was a good place to work until some of the changes started happening as they look at go public. 
There is a huge internal clique of "legacy iCIMS" employees who have been there since before the rebrand and funding from Vista Equity, and they get better treatment than newer employees. They get priority time with executives, and have no problem leaving you out of the loop. Management plays favorites with all of the long-time iCIMS employees and really makes you feel like a red-headed step child. 
They had a great training program but that person has left, so it is less complete now. I'd be careful as they look to go public, toxic internal culture is being created. 

I worked there as a TAM from 2021-2022, and I would absolutely recommend it to anyone. The culture is amazing, leadership has your back and actively engaged with associates at all levels, my direct supervisor cared about my success and was always available, and the pay & benefits are stellar. Medical insurance is phenomenal and you can’t beat the unlimited PTO and generous holiday/sick time/company recharges/ family leave. This is truly a company that takes care of its employees. 

This company has not grown up well, and is severely lacking in the ability to coordinate basic processes to support their vision. Constant restructuring, stagnant product, executive indecision and ineffective communication have resulted in incomplete and poorly engineered products, failure to meet customer expectations (or complete against new players), poor customer experiences, exceedingly slow development practices, lack of innovation, internal politics, low morale and a toxic culture. If this company was great once I missed the boat.

A culture focused on employers complex talent acquisition landscape, relying on dozens of tools to support their hiring. By bringing a simple way to manage them all, from one view.

We know employers recognize the importance of hiring the right people as their top business concerns. With a focus on talent acquisition technology needs to be a simple, data-rich, and a unified experience. That’s the power of the Platform-as-a-Service approach, and that’s why it’s the future of talent acquisition.

You will not find a more supportive or friendly environment.  Simply wonderful in terms of understanding and genuinely caring about employees.  Roles do offer development of diverse skill sets,  but that is earned and will take time to access.  Very intelligent and personable team members as well as managers.  Open environment where opportunities for contribution can be seized and recognition granted.

Top Job Titles	Average Salary
Physical therapist 65 salaries reported	$86,920 per year
Software engineer 6 salaries reported	$116,033 per year
Sales representative 2 salaries reported	$52,500 per year
Customer success manager 12 salaries reported	$57,667 per year
Program manager 38 salaries reported	$125,526 per year

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