medical assistant

patient representative

phlebotomist

licensed vocational nurse

dental assistant

innercare

Managers turn their heads at many issues within this organization. Management are very needy and do not even pay attention on how it effects the employees and organization. They lack planning, employee development, and issue resolving. They implement projects into the organization and are not even planned properly. Everything is always a last minute thing and prioritized to get done, even after having many months ahead to get a lot of it done. Don't get me started with the brown nosing, its horrible at Clinicas de Salud del Pueblo. You have to be someones favorite just to get noticed or a better position. You can be the best employee, but if your not kissing up, you will only get your basic yearly increase. While others get big promotions just for being in good terms with specific management. No loyalty for employees that have been there for years and work well. If one manager leaves, the one to pick up the slack just gets rid of the staff. 60% of the time, they higher management that do not even know how to do their job. In this day and age, how is someone a director or chief officer, and they can't even use a computer or do any basic skills to perform their position? Laziness is another one, there is no motivation in the staff to learn to do things on their own.

What is the best part of working at the company?
The patients really need your help.

What is the most stressful part about working at the company?
Poor quality of support staff, poor training, poor WiFi and Computer quality, unreasonable expectations on patient volume considering patients with multiple medical problems and lack of good care at the clinic previously. More of an Internal Medicine Clinic, rather than Family Medicine. An inflexible company culture. No opportunity to make an actual difference, except for the patients whose lives you touch directly. Management more concerned with quantity rather than quality.

What is the work environment and culture like at the company?
Inflexible scheduling. Inflexible process. Poor quality, lazy and downright insubordinate employee assigned to me was kept on staff.

What is a typical day like for you at the company?
Long. Patient after patient. Frequent trips to lead MA (who was excellent) to get tasks done and questions answered. Lights out, doors locked, everyone gone at 5 pm, regardless of how much more work the doctor had to do.

Typical day consisted of working with patients who were often misled with information from front desk staff. Front desk along with management are NOT properly trained and do not know what to do in case of emergencies nor when presented with a problem. Management was never around or would never answer any phone calls when needed. All of management steps out for lunch at the same time so in case of an emergency there is no one around, not even a nurse. I learned to be independent and do tasks outside of my job description because management was not reliable. Mostly everyone was friendly with the exception of management and their favorites. Hardest part was having to ask management repeatedly to do tasks they should’ve done without have been asked from anyone. The most enjoyable part was making connections with patients and coworkers. Also payday and clocking out for the day. 

This locum assignment was not rewarding.  Primary care delivery to patients that have very little to no desire to be proactive in their future, quality of life and health is lacking to say the least.  The majority of the patients at this clinic would just take more medication in order to continue their lifestyle of overeating and being sedentary.  I would ask patients what would would it take for them to improve their eating habits and increase their level of activity.  Several said they would give it a try if someone would do their grocery shopping and prepare their meals.  Many felt that physical activity would not make any difference; walking around their house was exercise enough.
The best part about my day was the end of the day!

A typical day at work Innercare is very busy sometimes we’re very shortstaffed and have to work alone with the provider. I have learned the order your work for this clinic the more they use you and the new people that come in come in with limitations of certain requirements of days it can work and time frames not very Flexible. The atmosphere is very hostile. The company is ran by family s Staff that encourage others to humiliate others. The hardest part is being an old employee that can work anywhere any scope of practice and has to be used at its full potential .
Overall, we love our patience and hope this improves for the better of everyone and hopefully we can continue to keep the good providers and not continue with locum. The most enjoyable part of the day is making a changing somebody’s life that has been through a lot. 

What is the best part of working at the company?
you get free healthcare for you and your children/spouse if seen at innercare 

What is the most stressful part about working at the company?
no days off especially if you work in the smaller clinics like in winterhaven, westshores, etc, if you place a complaint they’ll investigate you instead

What is the work environment and culture like at the company?
depending on the location but very hostile and toxic work environment, some room for growth but only under contracts, a lot of favoritism

What is a typical day like for you at the company?
aside from doing your duties you will most likely do your supervisors duties or your coworkers if they are the supervisor “favorite”

What is the best part of working at the company?
The pay, more than the minimum.

What is the most stressful part about working at the company?
That they don’t know about nepotism. If you don’t have a relative or close friend, you have a hard time getting hired. I didn’t believe it until I got hired and some employees asked who did I knew which my response was my job experience I don’t know to know anyone.

What is the work environment and culture like at the company?
No comment,  no comment ..at the moment. Solo do whatever they want some bend the rules. 

What is a typical day like for you at the company?
Occupied when it was other providers working there.

Policies, instructions, and administration to create a constant pressure in number of services ordered and provided with NO care for quality of medical service.
Lack of motivation for staff and clinitians. 
Comparing by publicing numbers of each clinician personal production to promote a competition instead of evaluate and support professional development. 
Persistent overloading work.

The most enjoyable part of the job are the patients. A typical day of work is extremely stressful with no breaks. Management micro manages, has  poor communication, and emotionally mistreats staff. The  hardest part of the job is being mistreated and feeling fearful of losing your job. Innercare needs to do better at hiring experienced professionals to manage the clinic. Patient care is not the best. Patients are treated with no respect and are left with their problems unattended.

Learned how a 501c organization runs through collaborative efforts with government entities, community groups and peers.

I thoroughly enjoyed assisting the CEO with grants, correspondence, and maintaining an orderly Administrative Department.

My co-workers were superbly gifted and passionate about their work and it was a pleasure working with them.

Top Job Titles	Average Salary
Medical assistant 9 salaries reported	$23.72 per hour
Patient representative 14 salaries reported	$21.43 per hour
Phlebotomist 5 salaries reported	$23.50 per hour
Licensed vocational nurse 7 salaries reported	$33.64 per hour
Dental assistant 2 salaries reported	$25.50 per hour

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