parking attendant

mobility specialist

porter

staff software engineer

senior software engineer

metropolis

The management who works above you are hipsters and never fulfill any requests or promises to help in any way. All they do is make empty promises and fail on them as if thats how it is expected. They wont help you if you need them to stand up or defend you against Disney management. They just instantly side with Disney and throw you under the bus regardless of how long you worked there or how much you have done to help guests. None of that matters. Expect nothing. The longer you have worked there the more threats to fire you and dispespect you get from the SP+  managers and the Disney managers.  Being a hard working employee for years means nothing. Any guests word is taken over your word when they complain. There is no job security. Its only good when there are no managers around and you can actually do your job well and properly. Once the managers show up they start taking notes staring at you like you are a pest and then create issues to fire you over regardless of your great work . They act like they get extra points to scold or get people fired. Its not worth working here and expecting to build a life off this job because it can be taken away at any point. High turnover worse than fastfood jobs. Your life or happiness means nothing to them.  The only thing important there is how well you can kiss up to upper management and be as fake as possible at all times to never ever stop smiling for even a moment regardless of the treatment you receive or how life has treated you.  Your life means nothing. You are only a fixture on the wall and how you feel means even less. Do yourself a favor and skip this job. Literally anywhere else will treat you better and will care more about you.  My friend who worked there for 19 years gets SP+ managers sending him photos they took of him secretly while driving by every week. I worked here for 7 years and the only thing I got out of it was being displaced from getting good jobs for in my field because I was not working in that field for 7 years.  Its the worse career change you can go for because it leads no where.  Dont think for a second this is a worthy career change because you just cant count on it lasting no matter how hard you work.

this job is not a one man job. my experience working at sp was mediocre. Don't get me wrong you would meet great people working at this hotel and meet nice guests once in a while. At SP your life revolves around them. asking for time off took a while or they won't give you time off. the manager that I worked for didn't have a clue of what he was doing and was not involved as much as he should be. I had to work alone almost every day with no breaks and had to deal with sassy hotel guests. my shifts consisted of me pulling out 20+ cars by myself. some customers were patient, some weren't. the workplace environment was busy, moving cars in the city wasn't easy because of traffic or sometimes because of events going on. if you wanted a break or needed some help moving cars, you would have to call the other hotel nearby for someone to come. which wasn't always promised. again this isn't a one man job. the job may sound easy but it's a lot more than just moving cars. every week was something new. the staff members were okay but basically did whatever they wanted. sometimes making mistakes that will make you look bad. as an employee, I feel like I was not recognized. in the summer they would put outside with the sun beaming right at you and a raggedy chair and umbrella. no water or sunscreen was given to us. as the weather started getting cooler I was given a raincoat to stay warm, while the other employees at the nearby location were given winter jackets and winter hats. (Hyatt House location).The most enjoyable part of the job was clocking out.

The interview took about 5 minutes. I basically got the job based on my appearance. I wasn't asked to show id. so I got hired with a provisionary license. they only asked about my availability. they do drug test you and do a background check. 

They offered good benefits like health insurance, visionary, dental, 4o1k, but I didn't need any of that because I knew I was gonna leave at some point. They also give you free parking as an employee. Tips are okay, it depends on the day you work. weekends were busy but that's when most tips are given. 

If you want to work here, by all means, go ahead. it'll probably be a different experience for you. my advice to you is to don't let it overwhelm you. take it step by step and be safe.

A very fast paced environment from the beginning of the shift to the end.

I have learned to be patient with customers who range from mid-angry and frustrated to extremely rude and aggressive customers.

I learned what happens when a company grows faster than what their technological capabilities can handle. Their systems are totally obsolete and redundant. It is a necessity and what they need is to upgrade their server's capacity/speed and hire more people for the IT department, and get a newer and more efficient dispatch/call center system.

There are garages that hurt our ear drums and by doing this every day for over 8 hrs daily, will permanently harm us and it seems that the company's executives are not aware of this situation. They must be informed and aware of it!

Management is good although the higher ranking executives should come and see the things/issues with what we have to deal every day in order to evaluate the hourly salary. They will see that for all what we do, is a low salary. They should be paying, at least, $15.00 in order for their employees to come to work happier (I have seen a lot of frustration among them) and to have a better quality of life.

The workplace culture is diverse. I like that. Of course there is more amicable people than others, as in every place.

The hardest part of the job is to have practically non existing training when we were already sent to the floor and learn all parking systems. All what I have learned so far has been thanks to the shift management and co-workers.

The most enjoyable part of the job are some of my co-workers. Some of them make us laugh and as a consequence to have a more pleasant shift.

Work-life balance
Everybody here are so nice and I’ve built many great friendships with all of my coworkers. I wish I would’ve been able to stay, but moved to Saint George with my boyfriend and to go to college. There is so much room for growth and experience and I highly recommend anyone that may have any interest in working with this wonderful company.

Pay & benefits
There are many benefits with this company including discounts on phone bills, 401k, dental, health, etc. You get paid time off/ paid vacation. Pay is what’s expected and their is so much room for growth.

Job security and advancement
They have some training courses that you need to take and strict rules for your badge.

Management
Everyone there is professional and very nice and understanding. If there ever may be a problem, I was never afraid to talk to them about it. They understand we are humans and we have responsibilities outside of work, but they do love those that are committed to being there and working your shift.

Culture
The culture for this company is really comfortable and calm. There are times where things get a bit rough when you may come across an upset guest. They treat their guests as family and they do the best they can to provide the best experience for the guests and employees. The environment is all upbeat and there is never a bad day. Great culture!

Overall
Everyone there including management are amazing! I’ve never felt so cared for by a company. I’ve built many great friendships with my coworkers and I would go back in a heart beat. I unfortunately had to move to Saint George for college and I miss this job so much. I highly recommend it to anyone that may be interested. Great company and great staff. 1000/10

It doesn't take a P.H.D. in Rocket Science or a Cardiologist's level of education to work for this company.  I've been there almost 3yrs and I will say 2.5 of those years I wish I could get back! It was fun & exciting when first coming on board with SP but, after being passed over SEVERAL TIMES for a Supervisory or Management position, for someone 25yrs younger, kinda makes you think about how they really know your previous background work experiences. I am in my 5th decade of life...I've been working since I've been 17yrs old in the customer service field...I've been a team lead/ supervisor, a shift supervisor and Assistant manager  on my 1st job ever!! Later in my career/life I've been a manager/ M.O.D. for a major hotel chain across the country! Long story short, I can run laps around the kids they tend to promote within the company on any level...recruiting/training/management...but if you need a very part-time,  sometimes 7-10 or more days of not being scheduled to work, and just need some pocket cash, then this job is for you! Unlike when I was hired and promised to be upgraded to full-time permanently after 90 days, then suddenly retracted from you a week before my 90days then, a fast food restaurant will be better than here at SP PLUS/ METROPOLIS! Thank you for reading and listening. 

This is not a good place to work. There is one manager over the property, and she actively seeks reasons to terminate her employees for some reason. Upper managers are close friends with this manager, and are almost always on vacation together. Manager misrepresents policies, and is dishonest and manipulative with the information she provides. She will bully and mistreat anyone who makes her work, or creates work for her. The HR department is useless. This is a terrible company, with a manager over Albuquerque who was hired by her best friend, and does not do her job at all. She will never be punished because she is either always on vacation with her upper manager/friend, or is having her behavior justified by her upper manager/friend. She is almost never in the office, and when she isn't she will not communicate or answer calls or texts with questions. She misrepresents policies by providing "written warnings" for things that are not against policy. Employees are told to NEVER come in to work when sick because it is a small booth, but will be written up if sick. Time off is always denied because she doesn't want to cover any shifts, or do any work at all. Only apply to this job if you enjoy the dynamic of being the "unpopular kid" beneath all of the "popular kid type" managers. No paid time off, no vacation time, no sick time, and no respect. The pay is awful also.

Starting my day at work consist of checking the schedule for call ins and replacing them if necessary.  while on the computer I would start a Purge to take out any tickets that are accuring payment when guest has already departed.  Check the clock in system for double punches or people that have not clocked out.  Payroll, log in and check what needs to be changed according to there clock in and sign in sheets.
     My management team is a great group of people with each one of them having there own strength that all of us learn from. 
    The hardest part of the job is keeping the moral up with the Valet runners.  They don't like the fact of change and want to blame us for there loss of revenue.  These particular Valet's have been with the company sense 1993 and blame SP+ for the changes when we are just the vender that got hired to bring paid parking to Las Vegas.  I enjoy working with my management team, valets, ambassadors, and cashiers.  They all understand we are there to do a job respect the way I handle my shift.

SP+ Parking (now Metropolis) is my second job. I have worked there a little over a year & love it!  If I could afford to quit my f/t job & only work here, I would. The pay is terrible ($14/hr), but you are allowed to sit & read, watch videos, knit, etc… just as long as you are available for customers when they drive up to your booth to pay for their parking at the airport. 

My manager’s are great & I feel they care about me. I appreciate that they are flexible with my hours, due to the demands of my other job. As long as you show up for your shift, are kind to coworkers & are there when customers drive through, you won’t have any issues with management. Local managers don’t have much say in pay & benefits though because that is governed by corporate. And to get benefits, corporate says they have to ASK you to be a “full time” employee, even if you work 40 hrs/week.

As far as growth & advancement, there isn’t much because the only job you could advance to, would be if the Asst Manager or General Manager would leave. I think the cashier that is trained to inventory cars on the lots makes about $1 more per hour than the rest of us, but I’m not looking for promotion, so I’m fine with that. 

Over all, SP+ is a great place to work, easiest job ever, & I like my coworkers. We are a small group (only 6 or 7 of us, including managers) & only one person that is hard to get along with. So, if you don’t get bored easily, & don’t need more pay, this is the job for you!

I was an enforcement officer for standard parking Cleveland Ohio. Though my co-workers and some supervisors are great people and the job itself is fairly easy to do. some supervisor do not like when you ask about company rules and regulations. Some policies apply to certain people and some do not. Writing parking citations for executive officials will get you a call in the office even if they've broken the rules. Sometime if the individual has a connection with the company either through UH Hospital or Case Western Reserve University they are given leniency when having to pay parking fines. A regular civilian, student or lower grade employee do not have this advantage. As an enforcement officer we were to look in peoples cars and find some evidence of violation. Often we are wrong and are given average people fines that they do not deserve. If you ask questions as to why things are the way that it seems. You instantly do not fit the culture of what they are wanting to do. Which is write more and more tickets everyday place a parking boot on a car even if some people don't deserve it. If you get a fine I suggest you go and pay or dispute it immediately or else you'll be given another fine just because you license is in their parking system.

Plenty of hours, management is incompetent, and disinterested, with the main manager constantly being on a power trip with a hair pin temper. It’s so bad with him that you can’t even ask him to repeat himself without him getting triggered. You work at your own pace until equipment breaks down, and since a lot of equipment is exposed to the elements that happens quite often. No room for advancement. High turn over rate, mostly due to the main manager. Don’t expect great scenery here. Expected to deal with and clean up after homeless people, including when they decide to do their business inside of the garage itself. No dedicated breaks. The work itself is easy, but ridiculously tedious. Constant events happening means you’re constantly exposed to elements for hours at a time, and that goes double in the winter time. Often times you’re the only one working there, so don’t expect much help when something goes wrong, and definitely expect to be cutting your lunch and bathroom visits short. Pay is way too low for what you deal with. 

Top Job Titles	Average Salary
Parking attendant 43 salaries reported	$17.74 per hour
Mobility specialist 9 salaries reported	$19.78 per hour
Porter 15 salaries reported	$15.93 per hour
Staff software engineer 48 salaries reported	$234,167 per year
Senior software engineer 38 salaries reported	$182,105 per year

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