student worker

student assistant

department secretary

tutor

food service worker

millersville university

I was originally hired on a hybrid schedule. (After the pandemic) in July 2023 Cabinet decided to get rid of the hybrid schedule and force everyone back to the office. The ONLY reason I accepted the position was for the hybrid schedule. 

With that many people have left the University and with the University getting less funding AND keeping tuition the same they are not filling positions. Therefore, the work is pushed off on the current staff for no additional pay.

Also, purchasing has so much red tape to do your job that half the time when you are trying to make purchases for the department(s) you handle you get nasty grams with screenshots of the purchasing rules showing that almost anything you do is against the “University Policy”. Even something that a department has been doing since long before you came on board you are the one to be scolded.

They do not pay for master degrees like other universities for employees but want almost every single position for you to have a bachelor’s degree. They pay extremely low, no child care coverage but want us all in the office. If you are management level you don’t receive any comp time for extra or additional work. If you are in a non-management position and under a union you can get comp time only. 

I had times since the retention is so high in my department that I had to teach VP’s and higher personal and not receive any more compensation. Currently it is a toxic work environment and HR does not do anything about it, therefore making most people leave even those who worked for the University for 13, 8, & 17 years. 

My office used to be able to wear jeans on Fridays and really any day as long as we were professional. Well, that also was stopped April 2023 when everyone in our office received an email stating we cannot wear jeans and have to wear professional clothing. (Even going into the summer months which are more relaxed) this included everyone in the office even those who sit behind a computer all day. 




I initially interviewed with Millersville University (MU) in March 1991/ but not hired until 7/1/91. It was an extensive 3-days of interviews: one with a large search committee, one with my direct supervisor (VP), one with the University President, as well as a few other meetings with other campus managers. All were held on campus in various locations. It was a fairly intense process. There were over 300 applicants for the alumni director position I was applying for and 5 were being interviewed (in person). I recently retired from MU on 9/25/2020 after 29 years/3 months of service. I held various Advancement positions under 4 vice presidents and 4 university presidents, as well. Beautiful campus environment. About 7500 undergrad and grad students, about 1000 full and part-time faculty and staff. Pleasant working environment, committed to exploration, professionalism, public mission, inclusion, integrity and compassion. University has many distinctions and has been cited in many national rankings, awards and recognition. 

Investigate, Qualify, Contact prospective customized Training Clients.

Arrange a site visit to the prospect's location so that I could assess their training and management needs. perform Gap analysis.

Create a customized training and development proposal.

Research potential professional consultants or adjunct faculty that I had cultivated over the years that would be a good fit for the needs of my client. Millersville tenured faculty had little interest in this outreach endeavor.

Convert prospect and introduce my prospective trainer to client. Tour the facility. Allow for customer and adjunct faculty questions.  Usually they bonded and then I could draft a contract.

Schedule the training. Create course materials.  Attend preliminary training session to verify that client needs are being met.

I had multiple clients and sessions running simultaneously.

Re-book with new client and continue to look for additional clients in associations, corporations, manufacturers, not-for profits, state, local and regional governments,etc.

MU was a good place to work.  I had a balance of teaching and research that was perfect.  My typical day started with a class or lab, followed by office hours, and some research time.  It all depended on the course load for that particular semester.  Th workplace culture at MU was great.  Everyone was pleasant to work with, but there was very little collaboration when it cam to research because MU was a small school with a very diversified faculty.  I feel proud that I was able to make labs in cell culture to fit into a senior-level molecular and cell techniques course which was very popular.  It did require a lot of work after hours, but when you love what you are doing, it doesn't feel lke work.

Millersville was a great place to work while I was attending the school. It was enjoyable for me to see the incoming students and help them learn as much as possible about the University. I worked under the Assistant Director of Admissions. It was neat doing this because I learned a lot about the University that I had attended for four years. My co-workers were other University students which gave me a great opportunity to meet others that attended my institution.

The hardest part of my job was balancing a job and my work load at the same time. Even though they were flexible on hours it was still tough holding down a job and attending school at the same time. The most enjoyable part of my job was having the chance to meet the suture students of Millersville University and sharing my experiences with them and their families.

You receive quality training listening in on phone calls in order to understand the type of calls you would be expected to answer and problems to work through, and the management is always available to answer any question. The other help desk workers are all part of a team and do everything they can to make you feel you are an important part of it. You can pick whatever hours you want, and if there is ever a need to change those hours they are very flexible and willing to compromise. The users themselves do not have a high baseline understanding of the technology you are expected to guide them through, so the calls can be tedious, but if you walk them through step by step on the procedure there shouldn’t be any issues. 

This was my second job and it wasn't that bad, I used to go to Millersville so I was able to get a job right away. The hours were short because each employee, which were all students rotated shifts between classes. The only bad thing about it is that because we had to be at the job 10 minutes before our shift so the next person could go to class there was close to no time to use the bathroom and you were the only person during your shift working.This was my first job I got fired and it was because I went to use the bathroom and couldn't hold it because i was working a double shift. I got fired with no warning for not asking to use the restroom when i did.

What is the best part of working at the company?
work completed in a 37.5 hour work week

What is the most stressful part about working at the company?
Executive leadership is self-serving and lacks transparency. Business operations are led and run poorly. Historical systemic problems in Human Resources (turnover in leadership) continue to shape dysfunctional, unhealthy workplace culture and operations. 

What is the work environment and culture like at the company?
Lackadaisical work environment, lacking ambition and genuine desire to improve operations and customer service. Insulated and cliquey culture.

I worked at Millersville University Catering for a little over two years.  I gained very close personal relationships with both my bosses and my fellow employees.  We were able to laugh with each other and have fun, while still having the ability to get serious, work hard, and deal with problems swiftly and efficiently.  I was a student worker so I can't say the same experience will be had by none student workers (but you certainly get more benefits).  All-in-all, this was my favorite place I have ever worked and I still miss it very much.

The workplace was an inherently stressful environment due to the volume of customers and lack of staff. The non-student employees always did their best work and were kind, understanding, and helpful to each other and the student employees. The student managers did the best they could. The wages are far too low for the amount of work and versatility required of a job such as this, as well as the extra stress it puts on an already stressed student.

Top Job Titles	Average Salary
Student worker 43 salaries reported	$9.88 per hour
Student assistant 26 salaries reported	$9.04 per hour
Department secretary 25 salaries reported	$36,474 per year
Tutor 18 salaries reported	$10.00 per hour
Food service worker 33 salaries reported	$16.43 per hour

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