housekeeper

front desk agent

room attendant

assistant general manager

hotel housekeeper

stayAPT Suites

A typical day at StayApt is pretty straightforward if you've been in hotels. As soon as I clock in, I hit my daily checklist: opening the office, getting housekeeping boards ready, inspecting clean rooms & all departures are checked out & inspected also making sure stayover services are completed daily. Beyond that, I'm maintaining common areas, cleaning the courtyard, handling daily trash, picking up the parking lot, dealing with guest issues, answering calls, and responding to emails. Trust me, there's always something to do, so expect to be busy for all eight hours.

What I've Learned & The StayApt Difference
I've been in the hotel game for five years, but this is my first extended-stay property. There's a big difference! With extended stay, you've got different hours, no night audit, and no continental breakfast. We're looking for long-term guests. We handle nightly, weekly, & monthly rates. A full-service hotel usually has at least 15 employees, but at my StayApt, we're lean – just four of us: the General Manager, AGM, & two housekeepers. So, corporate expects a lot from us.

Now, I'm not saying full-service is worse, because I actually prefer extended stay for my life & home balance. I don't stress about someone calling off during a night audit, & if a housekeeper's out, I don't mind stepping in to get rooms cleaned. It's about getting the job done.

Management & Culture
My new General Manager is really great. He's teaching me his paperwork & how he operates, which is super professional. My first GM taught me tons about extended stay, & now my second GM is teaching me his role, so I've had excellent mentors. As for the work culture, this second GM is fantastic at working with me & our housekeepers. It makes a big difference.

The Ups & Downs
The hardest part of my job is honestly trying to get all my tasks done when I'm working by myself mostly the weekends. When I have someone with me, like my hybrid, it feels like I accomplish a lot more. Not that I don't get things done in my eight-hour shift – I stay busy and always try to learn new things.

But the most enjoyable part? Getting off early every day! Even though I work Saturdays & Sundays, I still love having my weekdays off. My boss is usually great about giving me time off when I request it, so there are no complaints working for StayApt Suites.

What is the best part of working at the company?
Providing guest/tenants with a home away from home environment when most guest are dealing with some personal mishap. Humbled me

What is the most stressful part about working at the company?
Overworked and very unappreciated, best job I've had yet staying proactive is key to any successful position.

What is the work environment and culture like at the company?
Cohesive til a manager from another property came in to make changes, and had her children and husband working on property  so she could manage which  was unethical and unprofessional 

What is a typical day like for you at the company?
Worked 6 days and on call , stayed in property more than I should have

On paper free rent and a nice salary sound great. However the incredibly High turnover rate means that you will never sleep. Well the hotel isn't open 24 hours like normal hotels are there is an on call phone that must be monitored if you are the GM and there's no one else to do it and you live on the property you will be called constantly. The hotels are built like disposable razors if you sneeze too hard on them they break everything especially the air conditioning units. Great concept poorly executed. HR is abysmal anything you need from them find it from someone else they are useless

A typical job there is like you just come there and resolve your to do list and complete and may do any extra requests, I learnd  work culture, and experience attending with the public although that position typically doesn't have to deal so much with people, the management there is a kinda ok , that I think so ?but the hardest part about working there is to complete expectations , but the good part is that is not a very fast moving environment and has your own space working.

What is the best part of working at the company?
Job security there will always be someone else checking in. 

What is the most stressful part about working at the company?
Haveinf to pick up the slack of others.

What is the work environment and culture like at the company?
It's laid back but with standards 

What is a typical day like for you at the company?
Depending of if I'm the office  or housekeeping. If cleaning, u get a liston rooms and you go clean. If in the office you check people in and out answer phones, and manage all the guest day to day requests.

My review about this company is its a pleasant place to work,  the most enjoyable thing is making guest happy, the interaction with myself and management and others around me to make guest feel comfortable and welcome believing in others, and team work for a typical day challenge and making the guest satisfied in the workplace,  learned behaviors and the experience with customers is important. 

The only reason it was tolerable was because of the Manager that was there at the time, along with the other employees.  The upper management was the worst. They didn't care about the employees one bit and only cared about saving a buck.

They didn't even want to hire a maintenance man because they thought that the Manager should do those duties as well as everything else. 
The hotel is still pretty new but is in desperate need of some real maintenance from a skilled maintenance person or it's going to go downhill fast.

A start up company that changes direction frequently because there are too many chiefs and not enough Indians. ..on the corp level.  It’s a start up company and the brand itself seems to be a good product however a. Few people in the corp should take some leadership courses…or maybe they’re in the wrong field of work with their management style. 2 too many arrogant know it alls at the top make it an unpleasant work environment 

If you’re looking for somewhere to fly under the radar, don’t work here. They are mentors not just a boss. They tell it, as they see it and they are always willing to help others do their job better. Not cheap or greedy employers 

House keeper
Learned every hotel has a standard, their not the same.
Management was great when I was there.
Culture was good also
Didn’t have a hard part
Enjoyed meeting the guest and working with the team

Top Job Titles	Average Salary
Housekeeper 31 salaries reported	$13.70 per hour
Front desk agent 21 salaries reported	$14.04 per hour
Room attendant 3 salaries reported	$13.00 per hour
Assistant general manager 7 salaries reported	$39,826 per year
Hotel housekeeper 4 salaries reported	$13.00 per hour

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