Top 70 Program assistant Jobs in Peoria, Il

Customer Support Specialist
360 RAIN —Morton, IL
- $19 - $28 an hour
- Full-time
- High school diploma or GED
- Analysis skills
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Administrative Assistant
WeDriveU —Peoria, IL
- $22 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
- Commuter assistance
- Paid holidays
Quick Apply
13d
Youth Program Assistant - Peoria Heights
Greater Peoria Family YMCA —Peoria, IL
- $16.00 - $23.40 an hour
- Part-time
- CPR Certification
- Basic math
- Public speaking
- Opportunities for advancement
Executive Assistant
EPIC —Peoria, IL
- $48,000 - $55,000 a year
- Full-time
- Classroom
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
14d
Administrative Assistant Executive
Advanced Technology Services —Peoria, IL
- $67,151.83 - $85,881.27 a year
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Operations Executive Assistant
Illinois Oil Marketing Equipment, Inc. —Pekin, IL
- $20 - $25 an hour
- Multiple hires
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
3d
Child Care Assistance Program Specialist - Child Care Connection
SAL Community Services —Peoria, IL
- $18.84 - $20.61 an hour
- Full-time
- High school diploma or GED
- Children
- Associate's degree
- Paid holidays
- Dental insurance
Quick Apply
Office Support Assistant
Help at Home —Pekin, IL
- $18.75 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
- Paid holidays
- Health insurance
12d
Office Assistant-Peoria Hyundai
MAG PEKI LLC —Peoria, IL
- $18 - $19 an hour
- Full-time
- Dealership
- High school diploma or GED
- Organizational skills
- Health savings account
- AD&D insurance
Quick Apply
Youth Program Assistant - CT Vivian
Greater Peoria Family YMCA —Peoria, IL
- $16.00 - $23.40 an hour
- Part-time
- CPR Certification
- Basic math
- Public speaking
- Opportunities for advancement
Outside Sales- Route Support Specialist
Snap-on Inc —Peoria, IL
- $40,000 - $55,000 a year
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Tuition reimbursement
Intensive Home-Based Support Specialist-Servicing Peoria County and surrounding counties
Marshmallow’s Hope —Peoria County, IL
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Psychology
- Health insurance
- Dental insurance
Quick Apply
4d
Residential Support Specialist / DSP
EPIC —Peoria, IL
- From $21.95 an hour
- Full-time
- Background check
- 18 years or older
- CPR Certification
Quick Apply
Clinic Administrative Assistant
Fresenius Medical Care —East Peoria, IL
- $14.81 - $23.41 an hour
- Full-time
- Microsoft Excel
- Hospital
- Inventory management
- Health insurance
- Dental insurance
4d
Executive Assistant (onsite only)
Vivo US —Goodfield, IL
- $25 - $35 an hour
- Full-time
- Mid-level
- Office
- In-person
- Health insurance
- Paid time off
Quick Apply
5d
Donor Recruitment Account Specialist: Inside Sales Support Coordinator - Peoria
American Red Cross —Peoria, IL
- $16 - $20 an hour
- Full-time
- Clean driving record
- Word processing
- Office
- Paid holidays
- Disability insurance
Program Associate
Resource Innovations —Peoria, IL
- $60,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Word
- Background check
- Pass drug screening
- Commuter assistance
- Paid holidays
Quick Apply
Office Assistant
Edge View Properties, LLC —Eureka, IL
- From $18 an hour
- Part-time
- Background check
- Computer literacy
- English
- Flexible schedule
Quick Apply
11d
ADMINISTRATIVE SPECIALIST I
Peoria County —Peoria, IL
- $17.92 - $26.88 an hour
- Basic math
- Office
- Administrative experience
Nursing Support Assistant
Mentor Community Services —Peoria, IL
- $20.58 an hour
- Overtime
- Spanish
- Vital signs
- Windows
- Paid holidays
- Paid time off
13d

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program assistant jobs near peoria, il

Customer Support Specialist

360 RAIN
Morton, IL

Quick Apply

Job Details

Full-time
$19 - $28 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Teamwork
High school diploma or GED
Organizational skills
Customer support
Time management

Full Job Description

About 360 RAIN

360 RAIN is an adaptive application system that includes an autonomous machine, infrastructure, and appbased control. The system autonomously delivers water, nutrients, and manure throughout the season while the farmer has control to adapt input selection, application rates, and timing to fit their operation.

Overview

The Customer Support Specialist serves as the first point of contact for customers calling the 360 RAIN support queue, handling 40- 80 inbound calls per day in a fast-paced, customer-focused environment. This role is responsible for efficiently gathering information, asking probing questions to understand customer needs, documenting accurate and detailed notes, and creating support tickets for resolution by specialized 360 RAIN support teams. The ideal candidate possesses strong communication skills, a professional and energetic phone presence, and the ability to quickly assess issues and route cases appropriately. Success in this role requires a commitment to exceptional customer service, attention to detail, strong organizational skills, and the ability to leverage available resources and knowledge systems to ensure a seamless customer experience and effective handoff to internal support teams. Previous customer service, call center, or agricultural industry experience is preferred.

Key Responsibilities

Answer and manage 40-80 inbound calls per day through the 360 RAIN support queue in a professional and efficient manner.
Quickly assess customer needs and gather relevant information during each customer interaction.
Document detailed and accurate notes from customer conversations.
Create and maintain support tickets in the designated ticketing system.
Route and transfer tickets to the appropriate 360 RAIN specialty support team based on issue type and required expertise.
Ensure all customer concerns are properly documented to facilitate efficient case resolution by downstream support teams.
Maintain established service levels for call handling, documentation accuracy, and ticket creation.
Provide courteous, customer-focused service while managing a high-volume call environment.
Follow departmental procedures, workflows, and quality standards for customer interactions and case documentation.
Communicate effectively with customers and internal support teams to ensure seamless issue handoff and resolution.

Education & Experience

High school diploma or equivalent required.
Previous customer service or call center experience preferred.
Agricultural industry knowledge or experience preferred.
Experience working in a fast-paced, high-volume customer support environment is a plus.

Knowledge, Skills & Abilities

Positive attitude and commitment to delivering exceptional customer service.
Ability to remain calm and professional when handling challenging customer interactions.
Strong desire to learn and continuously expand product and process knowledge.
Team-oriented mindset with a focus on supporting efficient issue resolution and customer satisfaction.
Excellent verbal communication and active listening skills.
Strong and professional phone presence with an energetic, customer-focused demeanor.
Ability to ask effective probing questions to gather accurate information and identify customer needs.
Strong critical thinking and analytical skills to assess issues and determine appropriate routing.
Ability to quickly learn, navigate, and utilize company resources, systems, and knowledge bases to obtain accurate information.
Strong attention to detail with the ability to accurately document customer interactions and create support tickets.
Ability to manage multiple tasks while maintaining quality and efficiency in a high-volume call environment.
Strong organizational and time management skills.
Proficient with basic computer applications and customer relationship management (CRM) or ticketing systems.
Ability to work independently and collaboratively with multiple support teams

Benefits

Medical, Dental, Vision, Life and Disability, Accident and Critical Illness Insurance
401(k) plan with company matching contributions
Paid Time Off
Paid Holidays

Pay: $19.00 - $28.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

program assistant jobs in peoria, il

Customer Support Specialist

Administrative Assistant

Youth Program Assistant - Peoria Heights

Executive Assistant

Administrative Assistant Executive

Operations Executive Assistant

Child Care Assistance Program Specialist - Child Care Connection

Office Support Assistant

Office Assistant-Peoria Hyundai

Youth Program Assistant - CT Vivian

Outside Sales- Route Support Specialist

Intensive Home-Based Support Specialist-Servicing Peoria County and surrounding counties

Residential Support Specialist / DSP

Clinic Administrative Assistant

Executive Assistant (onsite only)

Donor Recruitment Account Specialist: Inside Sales Support Coordinator - Peoria

Program Associate

Office Assistant

ADMINISTRATIVE SPECIALIST I

Nursing Support Assistant

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