Guest Service Agent
Stonebridge Hospitality Associates, LLC —Dallas, TX
- $17 - $18 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Guest Service Agent - Hilton Anatole
Hilton —Dallas, TX
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
13d
PT- Guest Service Agent
101 - Canopy by Hilton —Dallas, TX
- Part-time
- English
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent - PM Shift
Embassy Suites Dallas Market Center —Dallas, TX
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Guest Service Agent
101 - Canopy by Hilton —Dallas, TX
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Aloft/Element Lovefield —Dallas, TX
- $16 an hour
- Full-time
- Background check
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate (Part Time) - The Drey Hotel
The Village Dallas —Dallas, TX
- Part-time
- English
- Residential
- Hotel
Quick Apply
Hotel Front Desk Agent - FT- PT
Le Méridien Dallas by the Galleria —Dallas, TX
- $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Guest Service Agent
Hilton Garden Inn Hotel —Irving, TX
- From $15 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate
Hyatt House Dallas Uptown —Dallas, TX
- $16 an hour
- Weekends as needed
- Hotel
- Travel
- Front desk
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
SHERATON DALLAS HOTEL BY THE GALLERIA —Dallas, TX
- Full-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
2d
Guest Service Agent
Baywood Hotels —Irving, TX
- $15 - $16 an hour
- Full-time
- Bilingual
- Hotel
- Accounting
- Health insurance
- Dental insurance
Quick Apply
5d
Front Desk Agent Overnight
Marriott International, Inc —Irving, TX
- Overnight shift
- Hotel
- High school diploma or GED
- Accounting
6d
Hotel Front Desk Agent
Hilton Garden Inn DFW Airport South —Irving, TX
- From $16 an hour
- Weekends as needed
- Hotel
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Homewood Suites Dallas Central —Dallas, TX
- $15 an hour
- Full-time
- Spanish
- English
- Windows
Quick Apply
Guest Services Agent
Homewood Suites Grapevine —Grapevine, TX
- Computer literacy
- Hotel
- High school diploma or GED
Front Office Agent (Overnight)
Live! by Loews - Arlington, TX —Arlington, TX
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
9d
Front Desk FT/PT
Courtyard/Residence Inn, Las Colinas —Irving, TX
- Part-time
- Bilingual
- Hotel
- High school diploma or GED
Front Desk Agent/ Weekends
Courtyard by Marriott —Irving, TX
- $15 - $16 an hour
- Part-time
- In-person
- Communication skills
- Entry level
Quick Apply
Reservations Agent
The Joule —Dallas, TX
- $18 an hour
- Full-time
- Hotel
- High school diploma or GED
- US work authorization
- Free parking
- Paid holidays
Quick Apply

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guest service agent jobs near dallas, tx

Guest Service Agent

Stonebridge Hospitality Associates, LLC -
Dallas, TX

Quick Apply

Job Details

Full-time
$17 - $18 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer records maintenance
Records maintenance
Cash amount verification
Hotel policy compliance
Property management tools
Financial transaction processing
Cash register operations
Financial record maintenance
Computer skills
Bookkeeping
Customer service problem-solving

Full Job Description

City, State:

Dallas, Texas

Title: Guest Service Agent

Location: Dallas, TX

FLSA: Non-Exempt

Status: Full-time

Reports to: Director of Front Office

Pay Range: $17.00-$18.00/hour

Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.

Essential Functions and Duties:

Greet, register, and assign rooms to guests upon their arrival.

Verify guest credit and establish payment methods for accommodation.

Keep accurate records of room availability and guest accounts using property management systems.

Compute bills, collect payments, and make change for guests.

Perform basic bookkeeping tasks, such as balancing cash accounts.

Issue room keys and provide necessary instructions to bell attendants.

Review accounts and charges with guests during the check-out process.

Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.

Transmit and receive guest messages using telephones or switchboards.

Coordinate with housekeeping and maintenance staff to address guest-reported issues.

Make and confirm reservations for guests.

Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

Previous experience in a hotel front desk or guest service role preferred.

Strong customer service and communication skills to interact effectively with guests and staff.

Proficiency in using property management systems and basic office software (e.g., Word, Excel).

Ability to handle cash transactions and perform basic bookkeeping tasks.

Excellent problem-solving abilities to resolve guest issues efficiently.

Strong organizational skills with attention to detail in managing guest reservations and records.

Ability to work independently and follow established hotel policies and procedures.

Work Environment:

Primarily indoor work within the hotel’s front desk and lobby areas.

Requires standing and walking for long periods throughout the shift.

Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).

Flexible schedule required, including availability for evening, weekend, and holiday shifts.

Frequent use of a computer and telephone, interacting with guests and team members.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-06-02

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Quick Apply

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