Entry Level Technical Support Salaries in Massachusetts

Provide front-line technical support for hardware, software, and systems issues in both onsite and remote work environments.

$70,000 - $90,000 a year

Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site…

$45,000 - $58,000 a year

Receives, logs, triages, repairs and routes support calls. Provides end user support and technical issue resolution. Setup and configuration of laptops and PCs.

$20 - $22 an hour

Be responsible for providing clients with a full range of technical support services for their networks, workstations, remote computing, communications, and…

$60,000 a year

Support Management: Respond to and manage incoming support requests via phone, email, or ticketing system. At least 1-2 years of experience in service desk,…

$55,000 - $75,000 a year

9 days ago

Provide training and guidance to users on A/V systems (e.g., Microsoft Teams Rooms, conference room technology) and productivity tools.

$68,500 - $109,600 a year