Senior Customer Service Representative Salaries in Berkeley, CA

Acting as the Conductor liaison for technical inquiries, issues or escalations and answering product questions to increase adoption of the platform.

$90,000 - $138,000 a year

3 days ago

Partner with extended customer-facing account teams to develop strategic and technical plans that help customers achieve their business objectives.

$120,000 - $240,000 a year

Manage front desk operations ensuring efficient adminisrative processes while employing a continuous improvement process for the front desk procedures.

$80,000 - $95,000 a year

10 days ago

Ability to develop and implement customer success strategies and processes. Comfortable using CRM and CS tools (like Salesforce, Gainsight, or ChurnZero) to…

$205,000 - $250,000 a year

Perform and/or manage outsourcing of tasks such as billing audits, data entry, SPD wraps and contract reviews. Resolve eligibility and enrollment issues.

$55,700 - $99,500 a year

Support annual enrollment meetings and develop communication strategies. The skills to explain complex issues clearly, whether in person, over the phone, or in…

$75,000 - $146,500 a year