Technical Support Manager Salaries in Massachusetts

Strong customer service skills with the ability to communicate effectively with both technical and non-technical users.

$80,000 - $100,000 a year

Ability to design and develop comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e-learning modules.

$180,000 - $200,000 a year

Bachelor's degree in human resources management, business management or in a related field of study is strongly preferred. PHR/SPHR certification is preferred.

$81,300 - $221,000 a year

Supporting contract performance guarantees by performing other duties as deemed necessary; answering inbound calls, assisting with outbound campaigns.

$25 an hour

8+ years of experience in business operations, management consulting, strategy, or a related field. Leverage AI tools (e.g., Claude, ChatGPT) and self-service…

$106,802.50 - $161,550.00 a year

Ability to balance technical hands-on work with administrative oversight of service delivery. Operating within a Windows-focused environment integrated into the…

$68,000 a year