Call Center Representative Salaries in Massachusetts

Use questioning and listening skills that support effective telephone communication. Record accurate message information re: scheduling and cancellation of…

This position is responsible for providing exceptional customer service across a variety of inbound communication channels, supporting both customers and staff…

$24.50 - $27.00 an hour

Monitor provider schedules for openings and communicate changes and cancellations to the front desk, clinical staff, and providers.

$19 - $22 an hour

Responds to incoming calls from both internal and external customers. Provides superior customer service and demonstrates desire to help responding to calls…

$20.00 - $28.90 an hour

Service incoming customer calls following established policies and procedures in an efficient and quality manner. Basic understanding of banking or finance.

$20 - $24 an hour

Answers, screens, and routes calls; records messages and escalates urgent matters appropriately. Provides front desk coverage as needed.

$19.83 - $29.49 an hour