Hotel Front Office Manager Salaries in Massachusetts

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. Sets a positive example for guest relations.

$34.13 - $41.35 an hour

Monitor and maintain front desk procedures, including check-in/check-out processes and reservation management. Prior cash handling experience necessary.

$80,000 - $85,000 a year

Ensure positive guest service and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.

$33.18 an hour

Handle guest complaints maintaining a satisfactory impression with the guest. This individual will ensure maximum Front Office operating efficiency by…

$70,000 - $96,000 a year

7 days ago

Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints. Work closely with the Loyalty Ambassador to ensure…

$70,000 - $85,000 a year

6 days ago

Additional responsibilities include, but are not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service…

$65,000 - $70,000 a year