Technical Support Manager Salaries in North Carolina

Provide day-to-day functional leadership, coaching, and mentorship to L1/L2 app support analysts, raising the technical bar across the team.

$120,000 - $145,000 a year

9 days ago

We are looking for an experienced Incident Manager to own the end-to-end lifecycle of production issues across our technology platforms and services.

$80,000 - $110,000 a year

Bachelor's degree in Business, Information Technology or related field and 4 years of relevant experience; or a minimum of 7 years experience in lieu of…

Serve as the named technical owner for a set of Premium Support customers; maintain a joint success plan, support calendar, and clear communication paths.

Support representatives with troubleshooting technical issues, answering system or service questions, and educating customers on proper use and maintenance of…

3 days ago

Ability to design and develop comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e-learning modules.

$180,000 - $200,000 a year