Customer Advocate Salaries in Massachusetts

Manages incoming calls by determining urgency before placing on hold. Excellent customer service skills and telephone etiquette. Greets patients and visitors.

Assisting direct patient care providers with electronic and paper correspondence. Providing financial support by processing charges, reconciling daily receipts…

The team collaborates closely with clinical, financial, and support departments to deliver seamless service and uphold CHA’s standards of quality,…

Serve as a Front Office Advocate for Rosie’s Place at start of shift by answering phones, directing calls, responding to inquiries, opening the front door—all…

$25 an hour

Maintains a caseload with many patient contacts per day including phone calls, paperwork and face to face contacts. Makes home visits as needed and appropriate.

$28.50 - $38.36 an hour

Preferably one year experience in a medical setting and/or certification from a Medical Assistant Program. Provides operational, clerical and minor patient care…