Call Center Manager Salaries in North Carolina

Monitor inbound and outbound calls, internet leads, texts, emails, and other customer communication channels. Recruit, train, and develop BDC representatives.

$85,000 - $120,000 a year

5 days ago

Create lead scoring and routing logic to direct leads to the appropriate sales channel (inside vs. field). Optimize and scale the process to recruit and hire…

$80,000 - $125,000 a year

You’ll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience on every call.

Provides input on annual budget for maintenance and repair expenses, manage activities in line with the budget by developing effective reporting tools.

$63,440 - $95,160 a year

3+ years of deep functional knowledge in two or more of the following areas: customer service transformation, customer service experience design and customer…

13 days ago

Certified Public Accountant (CPA) license. Proficiency with Microsoft Word, PowerPoint, OneNote, Teams, and other standard office productivity tools.

$93,000 - $171,300 a year