Retention Specialist Salaries in Michigan

Act as the first point of contact for customers — answering phones, responding to inquiries, and solving problems with a positive, can-do attitude.

$40,000 - $58,000 a year

Proactive Client Engagement: Reach out to active clients to educate them on available Credibly support services and ensure they are maximizing their partnership…

$50,000 - $60,000 a year

Must be able to obtain applicable state insurance licenses. You listen first, then guide, making customers feel understood while confidently recommending…

$40,000 - $45,000 a year

Retain an average of 70% or better of all cancellation calls received each day. Retain an average of 70% or better of all revenue relating to cancellation calls…

5 days ago

*Reporting & Insights*: Generate and analyze reports on customer engagement, satisfaction, and retention metrics to inform team strategies and decision-making.

$65,000 a year

Increase retention of all clients. Provide IRS audit support & attend audits as needed. Conduct tax interviews with clients. High School Diploma or equivalent.