Support Engineer Salaries in Massachusetts

Must possess a valid driver’s license and be able to travel to customer sites via car or air. Manage incoming help requests from end users through a variety of…

$71,000 - $97,900 a year

12 days ago

Bachelor's Degree, certification in a related field or 2 years experience working in a technical support, help desk, or SAAS operation environment.

$55,000 - $65,000 a year

7 days ago

Get on calls with technical teams, understand their use cases, and translate requirements into working agents. 401(k) savings plan with employer matching.

$140,000 - $210,000 a year

Help evaluate and adopt AI-powered QA tools (e.g., self-healing locators, intelligent test selection, test impact analysis). Qualities we want in you:

$115,000 - $120,000 a year

Clear, empathetic communication skills, written and verbal, tailored to both technical and non-technical audiences.

$65,000 - $85,000 a year

Primarily through phone calls, emails, and remote screen sharing through Microsoft Teams. Handle incoming support requests from our Integrators and direct…