Helpdesk Support Salaries in Mount Laurel, NJ

Field incoming requests to the Help Desk via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues.

Flexibility in scheduling is required to accommodate project deadlines, urgent issues, and after-hour maintenance calls. Strong background in Windows 10/11.

$50,000 - $60,000 a year

IT Support metrics include, but are not limited to, SLA compliance, calls answered, support tasks completed, projects completed, and certifications attained (…

$26.50 - $34.00 an hour

Provide first-level technical support for employees via ticketing system, phone, email, and in-person requests.

$50,000 - $60,000 a year

1 day ago

Log all incoming problems and requests and actions taken to resolve them. Provide first response help desk support to all customers and users.

Diagnose and resolve technical hardware and software issues. Respond to requests for technical assistance in person, via phone, electronically.

$18 an hour