Customer Experience Specialist Salaries in Oakland, CA

Answer telephone inquiries and provide information or route incoming telephone calls to the appropriate person or department. Minimum typing speed of 25-30 wpm.

$24.92 - $32.70 an hour

Proficient with Intercom or similar chat tools, plus documentation or LMS tools, and Loom or screen recording. 2+ years in a customer-facing role.

$80,000 - $100,000 a year

Tier 1 specialists handle all phone calls, emails, and SMS messages from patients answering questions about PhilRx, the PhilRx process, or about their specific…

$20 - $21 an hour

Monitor all tickets, chats, and calls from assigned enterprise clients to ensure team KPI performance, including timely, accurate, and comprehensive responses…

$70,000 - $98,000 a year

You will provide client support through chat and email to existing Rogo clients, working at the front lines to provide assistance to clients in need.

$110,000 - $130,000 a year

Maintain office filing system including vacancy files. Collect rent and serve late notices. Excellent attention to detail with strong customer service skills…

$25 - $26 an hour