Helpdesk Technician Salaries in Smyrna, GA

The Helpdesk Technician is responsible for technical support, assisting end users with their day-to-day technical duties and issues.

From $28 an hour

Ability to analyze problems and solve them through your own research and by drawing your own conclusions. Must be able to respond to calls in 30 minutes or less…

Fields, addresses, and prioritizes incoming help requests via phone, tickets and remote support (desk-side as needed) in a courteous manner; escalates…

$30,000 - $60,000 a year

4 days ago

Advanced diagnosis skills of technical issues related to end-user hardware & software and network devices. Split tickets that have several issues into their own…

$50,000 - $65,000 a year

Support remote troubleshooting efforts using approved remote access tools. Financial – Generous 401(k) matches, life and disability insurance, and financial…

$63,889.50 - $70,146.50 a year

Log all calls into the ticketing system. Test and perform repairs to software, hardware, or peripheral equipment following design and installation…

$18 an hour