Senior Customer Service Representative Salaries in Massachusetts

The ideal candidate brings strong people management skills, experience operating in high-volume, scaled customer environments, and a focus on driving efficient,…

Up to $200,000 a year

Demonstrates comfort with cross-functional collaboration with business and technical stakeholders. Strong relationship builder who is able to connect and build…

$85,000 - $157,000 a year

Experience working with complex workflows, data-driven platforms, or technical SaaS products. Familiarity with Primavera P6 or similar planning tools.

$140,000 - $155,000 a year

This is accomplished by working with customers after their implementation is complete to drive ongoing and expanded usage of the Allego platform.

$96,000 - $138,000 a year

Hands-on experience building with LLM-powered support tools — prompt design, workflow automation, or agent evaluation. 16 Weeks of Paid Parental Leave.

$150,000 - $210,000 a year

You will synthesize technical hurdles and feature requests from the field into actionable insights for our Product and Engineering teams.

$158,000 - $195,000 a year