Entry Level Tech Support Salaries in Massachusetts

Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site…

$45,000 - $58,000 a year

1-3 years’ experience supporting customer facing software or a bachelor’s degree in a technical field required. Other compensation: Performance bonus eligible.

$50,000 - $55,000 a year

Identify, investigate, and resolve a range of technical issues affecting business systems by exceeding target SLAs (Service Level Agreements).

$52,000 - $66,000 a year

Provide technical support to employees by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.

$52,000 - $55,000 a year

1 day ago

Answer customer phone calls professionally and consistently; interface customer calls with the CRM system. Education: Associate’s Degree in a technical field.

$46,480 - $69,025 a year

Proven ability to provide telephone-based and in-person support for troubleshooting and resolving technical issues. Conduct one-on-one instruction.

$69,000 - $96,750 a year