Call Center Representative Salaries in Massachusetts

Newer CSS team members primarily handle inbound calls, but with experience and coaching, can transition to email and web chat inquiries.

$49,200 - $66,400 a year

Initiates follow up customer calls where necessary. The CSP must be able to handle and demonstrate skills in handling benefits, claims and eligibility calls for…

$19.81 - $28.30 an hour

3 days ago

Provide customer service activities such as responding to emails and phone calls. As a Customer Service and Rebate Processing Specialist you will be providing…

$17 - $21 a year

The Enrollment Contact Representative serves as the front line contact (via phone) for parents and students and assists in the successful recruitment,…

$23.02 - $31.66 an hour

Answer a high volume of inbound service calls while making outbound follow-up calls to clients. As a Service BDC Representative, you'll be the first point of…

$45,000 - $50,000 a year

High volume incoming and outgoing calls, ranging from 50+ calls per day. Our BDC (Business Development Center) Service Agents are tasked with managing large…

$45,000 - $50,000 a year