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Catering Sales Manager

Hilton Garden Inn Center City Philadelphia -
Philadelphia, PA

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Job Details

9 days ago

Qualifications

Hospitality reservation systems
Sales contract management
Marketing
Hotel event planning
Handling customer inquiries
Operations coordination planning
Opportunity Management
Menu item upselling
Answering guest questions
Mid-level
Client relationship development
Managing catering events
Bachelor's degree in business administration
Bachelor's degree in marketing
Schedule management
Bachelor's degree
Hospitality Management
Food and beverage industry expertise
Bachelor's degree in hospitality management
Venue customer assistance
Sales management systems proficiency
Initial Contact (sales skills)
Prospecting
Contracts
Event contract management
Meeting or exceeding sales goals
Business Administration
Corporate sales environment
Event setup
CRM system proficiency

Full Job Description

The Catering Sales Manager drives revenue by soliciting, booking, and planning events like weddings and corporate meetings. They act as the primary liaison between clients and the culinary/banquet teams, managing the entire process from prospecting and contract negotiation to menu creation and day-of execution.

Responsibilities:

\Sales & Revenue Generation: Proactively prospect, qualify, and secure new catering business to meet or exceed budgeted revenue goals. Upsell food, beverage, and packages to maximize profitability.
Event Planning & Coordination: Manage logistical details including room setups, timelines, and customized menus, while creating Banquet Event Orders (BEOs) for the operations team.
Client Relations: Act as the primary point of contact for clients. Conduct site tours, handle inquiries, and ensure guest satisfaction before, during, and after the event.
Negotiation & Contracts: Negotiate event prices, food/beverage minimums, and contract terms from proposal to final signature. Ensure accurate billing and deposit collection.
Operations Liaison: Coordinate seamlessly with culinary, banquet, and operational staff to ensure flawless execution of all event specifications.

Qualifications:

Experience: 2 to 5 years of proven experience in hospitality sales, catering, or event management.
Education: Bachelor's degree in Hospitality Management, Business Administration, or Marketing is preferred.
Skills: Strong negotiation skills, a keen eye for food and event styling, and outstanding customer service capabilities.
Software: Proficiency in CRM and catering management tools (e.g., Delphi, Opera, Caterease) and Microsoft Office.

About Company

Relax in the heart of downtown Philadelphia, steps from the Philadelphia Convention Center. Reading Terminal Market is next door, and Independence Hall is minutes away. We're two blocks from Jefferson Station and 13th St. Trolley Station – hitch a ride to explore the wider city or reach the airport, 12 miles away.

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