About Us
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
Job Summary
The Catering Assistant will perform work associated with customer service including: event consultation & planning, billing reconciliation and on-site catering event setup and service.
Responsibilities
Job Duty 1 -
Reviews and confirms client submitted on-line catering orders and delivers food or beverages to guests or other appropriate locations.
Job Duty 2 -
Meets with clients in person to gather details on upcoming catered events.
Job Duty 3 -
Assists in event set up of banquet tables, guest tables, buffet linens, or other fixtures.
Job Duty 4 -
Perform other related duties as assigned.
Job Duty 5 -
Assists Director of Catering with catering proposal development including menus & event logistics.
Job Duty 6 -
Participates in Weekly BEO meetings with Catering FoH & BoH Management and acts as a liaison to Georgia Tech's Event Coordinator Network and attends the monthly meeting on behalf of Tech Catering.
Job Duty 7 -
Produces and maintains menu signage/ item identifiers for events.
Job Duty 8 -
Registers payment and sends correspondence for all outside orders requiring Credit Card payments through the GT Marketplace portal.
Job Duty 9 -
Processes billing, post event, by reconciling confirmed guest counts and other catering details to actual event day consumption to ensure accuracy in billing.
Job Duty 10 -
Responds to inquiries from customers or clients and resolves concerns or discrepancies; handles basic issues and problems; refers more complex issues to higher-level staff.
Required Qualifications
Educational Requirements
This position requires a high school diploma
Other Required Qualifications
Must have a valid State of Georgia Driver's License and ServSafe certified
Required Experience
2 or more years of related experience
Preferred Qualifications
Preferred Experience
3 or more years of related experience
Proposed Salary
$16 - $19 an hour
Knowledge, Skills, & Abilities
ABILITIES
Experience in the field of hospitality especially university-based catering and/or off-premise catering. Experience with creating personalized catering experiences for small ' medium sized groups. Ability to be creative and adapt in fast-paced environments. Experience with on-line catering ordering systems like Catertrax, Caterease.
SKILLS
Workable knowledge of Microsoft Office Suite including: Word, Excel, Publisher, Outlook. Must be able to lift 50 lbs.
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Background Check
Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening
