Top 113 Client service associate Jobs in Aberdeen, Wa

Project Manager
Zimmerman Associates, Inc. —Washington State
- Contract
- English
- Mid-level
- Bachelor's degree
Life Insurance Associate
Edion Staffing Agency —Washington State
- $137,500 - $212,000 a year
- Contract
- Mid-level
- Analysis skills
- US work authorization
- Flexible schedule
- Life insurance
Quick Apply
9d
Remote Licensed Mental Health Therapist
Sentience Psychotherapy LLC —Washington State
- $60,000 - $110,000 a year
- Part-time
- Remote
- Background check
- LMFT
- Psychiatry
- Flexible schedule
Quick Apply
Licensed Mental Health Therapist
Ripple Wellness —Washington State
- $90 - $120 an hour
- Part-time
- Remote
- LMFT
- Licensed Clinical Social Worker
- HIPAA
- Employee discount
- Flexible schedule
Quick Apply
11d
Licensed Mental Health Therapist
Charlie Health —Washington State
- $54 - $66 an hour
- Full-time
- Remote
- LMFT
- Adults
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
[Washington] Fully Licensed Mental Health Therapist (LICSW, LMHC, LMFT) & Psychologist – Telehealth
Washington Sleep —Washington State
- $65 - $75 an hour
- Part-time
- Remote
- LMFT
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
12d
Retail Sales Associate
Twin Harbor Drug —Westport, WA
- From $17.13 an hour
- 8 hour shift
- Basic math
- High school diploma or GED
- US work authorization
Quick Apply
5d
Program Specialist 4 Substance Use Disorder Professional - SCCC
State of Washington Dept. of Corrections —Aberdeen, WA
- $6,452 - $8,671 a month
- Multiple hires
- Background check
- Current TB test
- Ability to walk for extended periods
- Paid training
- Wellness program
Account Representative - State Farm Agent Team Member
David Steinman - State Farm Agent —Aberdeen, WA
- $50,000 - $80,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Paid time off
Quick Apply
Account Associate - State Farm Agent Team Member
David Steinman - State Farm Agent —Aberdeen, WA
- $40,000 - $70,000 a year
- Full-time
- Office
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Associate Community Banker
First Interstate Bank —Raymond, WA
- $21.45 - $32.19 an hour
- Full-time
- Computer literacy
- Basic math
- Office
- Health savings account
- Paid holidays
10d
Pro Customer Service/Sales
Home Depot —Aberdeen, WA
- $18.50 - $20.50 an hour
- Full-time
- Entry level
- Commercial
- Profit sharing
- Paid parental leave
Tax Associate
H&R Block —Aberdeen, WA
- $14.45 - $18.00 an hour
- Weekends as needed
- Office
- Finance
- High school diploma or GED
- Health insurance
- Employee assistance program
13d
Part Time Merchandiser
footprint Solutions —South Bend, WA
- From $17.25 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Mileage reimbursement
- 401(k) matching
Quick Apply
11d
Mental Health Care Provider
Willapa Behavioral Health and Wellness —Raymond, WA
- Full-time
- LMFT
- Hospital
- Computer literacy
Quick Apply
Veterinarian
Brady Veterinary Hospital —Montesano, WA
- $120,000 - $140,000 a year
- Full-time
- Mid-level
- Surgery
- Mentoring
- Health insurance
- Dental insurance
Healthcare Software Sales/Business Development (Enterprise Healthcare Software)
Management Science Associates —United States
- Full-time
- Remote
- Bachelor's degree
- Product management
- Organizational skills
- AD&D insurance
- Health insurance
Data Support Lead (Brand Research Support)
Management Science Associates —United States
- Full-time
- Computer science
- Computer Science
- 5 years
- AD&D insurance
- Health insurance
Tax Manager or Senior Manager - Ultra-High Net Worth Practice
Frank Rimerman and Co LLP —United States
- $120,000 - $230,000 a year
- Full-time
- 6 years
- Management
- CPA
Certified Welding Inspector II
Terracon —United States
- $35.75 - $42.00 an hour
- Construction site
- Data analysis skills
- Maintenance
- Paid holidays
- Health insurance

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client service associate jobs near aberdeen, wa

Project Manager

Zimmerman Associates, Inc. -
Washington State

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Job Details

Contract

Qualifications

Customer communication
Healthcare staff management
Regulatory compliance
English
Client relationship development
DoD experience
Bachelor's degree
Project management experience in healthcare
Customer relationship management
Client management
Relationship management
Managing projects
Business operations
Call center management
Staffing management

Full Job Description

Zimmerman Associates, Inc. is preparing for an exciting federal contract opportunity and is seeking skilled professionals who want to make an impact. This is an onsite employment opportunity. The Project Manager (PM) will be onsite to monitor the daily operations of staff.

The PM shall be responsible for leading and overseeing all program components within a government customer’s Call Center environment, including distributing work, managing, and supervising all contract personnel supporting the contract. The PM is responsible for initiating and planning all projects, assigning and managing resources required to perform and deliver quality services. The PM will oversee start-up and transition activities, review and complete project deliverables, and monitor productivity while ensuring quality performance of all contract personnel. The PM will maintain a close and professional working relationship with the government client.

Role and Responsibilities

Execute, monitor, and oversee contract staff, ensuring personnel perform in accordance with the Statement of Work (SOW), and provide the client with weekly status updates.
Oversee contract personnel work requirements. Coordinate staff onboarding and offboarding with the COR, collect and report staff absences, review time reporting, and remain available to meet with the client and its representatives.
Provide daily time and attendance reports for Appointing and Referral Management contract staff.
Direct employees regarding worksite administrative requirements, including work hours, dress code, and performance standards such as accuracy, timeliness, and productivity.
Establish and maintain a training program that supports QASP requirements and adjust training plans based on contract needs.
Provide coaching, counseling, and disciplinary actions as needed, while communicating job expectations and enforcing policies and procedures.
Interface regularly through one-on-one meetings, telephone calls, email, and/or teleconferences to promote open, two-way communication with employees and Government representatives.
Conduct ongoing quality and productivity reviews using production logs, quality audits, training surveys, and client feedback.
Provide regular feedback to staff regarding performance against established standards and address performance deficiencies when necessary.
Prepare reports and presentations and present results to senior leaders, managers, clients, professional organizations, and other stakeholders.
Proactively manage any MHS GENESIS-related issues.
Continuously monitor call queues to ensure adequate staffing coverage and maintain caller wait times of no more than 15 minutes.
Brief the customer weekly on metrics and staff attendance.
Prepare to implement proactive booking within six (6) months of contract award. Develop and provide a timeline and implementation plan designed to achieve proactive booking with minimal disruption to call queue operations. During the transition period, ensure call queue wait times remain below 15 minutes.
Maintain accountability for all customer-furnished equipment issued to contract staff and establish a system to track all equipment.
Respond to client inquiries within one hour. For contingency operations, meet client requests within one hour of receipt.

Qualifications and Experience Requirements

U.S. Citizen.
Bachelor’s degree in Business Administration, Healthcare Administration, or a related field.
Minimum of five (5) years of experience working in the healthcare industry.
Minimum of two (2) years of experience serving in a Project Manager role.
Minimum of three (3) years of experience serving as a Subject Matter Expert (SME) in Project Management supporting the Department of Defense (DoD).
Strong oral and written communication skills, with the ability to read, write, speak, and understand English.
In-depth knowledge of the regulatory framework governing healthcare systems, including healthcare operations, workflow design, and organizational strategy.
Demonstrated leadership competencies.
Understanding of group dynamics and relationship management.
Demonstrated experience planning, directing, and coordinating the work activities of call center and referral management personnel.

ZAI is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran’s status or any other legally protected status

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Refine Your Search

client service associate jobs in aberdeen, wa

Project Manager

Life Insurance Associate

Remote Licensed Mental Health Therapist

Licensed Mental Health Therapist

Licensed Mental Health Therapist

[Washington] Fully Licensed Mental Health Therapist (LICSW, LMHC, LMFT) & Psychologist – Telehealth

Retail Sales Associate

Program Specialist 4 Substance Use Disorder Professional - SCCC

Account Representative - State Farm Agent Team Member

Account Associate - State Farm Agent Team Member

Associate Community Banker

Pro Customer Service/Sales

Tax Associate

Part Time Merchandiser

Mental Health Care Provider

Veterinarian

Healthcare Software Sales/Business Development (Enterprise Healthcare Software)

Data Support Lead (Brand Research Support)

Tax Manager or Senior Manager - Ultra-High Net Worth Practice

Certified Welding Inspector II

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