Top 18 Operations patient coordinator Jobs in Agawam, Ma

Front Operations Patient Coordinator
Caring Health Center —Springfield, MA
- $19.23 - $24.19 an hour
- Weekends as needed
- Bilingual
- Word processing
- Computer literacy
Facilities Compliance and Operations Coordinator
Trinity Health Of New England —Springfield, MA
- $24.85 - $39.75 an hour
- Full-time
- Hospital
- System design
- HIPAA
Senior Patient Care Coordinator
Optum —Manchester, CT
- $20 - $36 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Mid-level
Clinical Operations Coordinator - Records
Transhealth —Florence, MA
- From $26 an hour
- Full-time
- Hybrid work
- Background check
- Administrative experience
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Office Coordinator - Movement Disorder
Hartford HealthCare Medical Group —Vernon, CT
- Full-time
- Urgent Care
- HIPAA
- Mid-level
Quick Apply
Workers Compensation Manager
New England Orthopedic Surgeons —Springfield, MA
- $90,000 - $110,000 a year
- Full-time
- 5 years
- Supervising experience
- Bachelor's degree
Quick Apply
Office Coordinator
Maxim Healthcare Services —Holyoke, MA
- $22 an hour
- Full-time
- HIPAA
- Office
- Administrative experience
- Profit sharing
- Commuter assistance
Quick Apply
Lung Cancer Screening Program Coordinator
Trinity Health Of New England —Hartford, CT
- Full-time
- Microsoft Excel
- Surgery
- Mid-level
Dental Practice Manager
BAYSTATE DENTAL —West Springfield, MA
- $60,000 - $75,000 a year
- Full-time
- Dental office
- Sales
- Mid-level
- Dental insurance
- 401(k)
Supervisor Behavioral Health Registration
Hartford Hospital —Hartford, CT
- Full-time
- Management
- Hospital
- Adults
Quick Apply
Epic Denials Management Coordinator
Deloitte —Hartford, CT
- $50,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Bachelor's degree
Director of Surgical Suites
Baystate Health —Springfield, MA
- $158,371 - $215,342 a year
- Full-time
- CPR Certification
- Nursing
- Surgery
University Assistant Director
University of Connecticut —Farmington, CT
- Weekends as needed
- 5 years
- Office
- Bachelor's degree
3h
University Director - Ambulatory Services, Neurology/Brain & Spine
University of Connecticut —Farmington, CT
- Word processing
- 3 years
- Master's degree
Clinical Program Coordinator (Heart Failure)
University of Connecticut —Farmington, CT
- Full-time
- Nursing
- Anatomy knowledge
- Microsoft Excel
5d
Home Care Agency Manager
CARE COMFORT —Avon, CT
- $19 - $24 an hour
- Part-time
- Nursing
- Mid-level
- 3 years
Quick Apply
Nurse Manager
University of Connecticut —Farmington, CT
- Weekends as needed
- Nursing
- RN License
- Customer service
5d

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Front Operations Patient Coordinator
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Front Operations Patient Coordinator

Caring Health Center -
Springfield, MA

Apply Now

Job Details

Full-time
$19.23 - $24.19 an hour

Qualifications

Bilingual
Computer operation
Interpretation
Word processing
High school diploma or GED
Healthcare privacy protection
Desktop applications
Typing

Full Job Description

Job Category: Patient Services

Requisition Number: FRONT001158

ing Details

ed: July 6, 2026

Full-Time

On-site

Locations

Showing 1 location

Springfield, MA 01103, USA

+2 more locations

Job Details

Description

Reports to: Front Office Operations Manager

Salary/Status: Non-Exempt, Full time

Department: Front Office

Minimum Requirements:

High school diploma with 1-2 years related experience.

Prefer candidate with previous experience in the medical field as a medical assistant, switchboard/call center/receptionist, medical records coordinator or insurance professional.

Knowledge of medical terminology preferred including Health Insurance Portability and Accountability Act (HIPAA).

Detail-oriented; able to work accurately and efficiently in a fast paced environment where multi-tasking is required.

Must have strong time management and organization skills and self-discipline.

Bilingual, articulate in conversational interpretation.

Must possess the ability of positively interacting with patients, personnel, visitors and the general public.

Must show discretion in the handling of confidential information.

Must possess the ability to work independently, problem solve and make decisions when necessary.

Computer literate in basic word processing applications and data entry.

Friendly, reliable, and professional both in behavior and appearance.

Ability to establish and maintain effective working relationships with other employees, individuals seeking assistance and the general public.

Principle Responsibilities and Duties:

Responsible for the accuracy and completeness of the data entry of patient information into the computer. This data entry includes various patient information, as well as relevant insurance.

Efficiently schedules medical appointments of returning and new patients

Maintains current knowledge of the time requirements of various categories of patient visits, preferences and work schedules of various physicians.

Oversight of all patient/visitor activity; knowledge of reason and presence in clinic.

Coordinates and schedules appointments for the deaf and hearing impaired.

Makes patient reminder calls in a timely fashion.

Maintains confidentiality of all Health Center information.

Responsible for the creation, implementation, and management of standard operating procedures.

Prepare and provide reports as required to management and other staff.

Track attention to patient/visitor needs and determine whether same are met in a timely fashion.

Ensure that waiting area, front entry and reception desk are orderly and professional in appearance. Monitor safety and noise level in waiting area.

Handle inquiries (regarding hours, location, programs, patient eligibility, etc.) in a professional manner.

Refer acutely ill patients to nursing for triage in person or over the phone.

Verify patient eligibility via Internet access Eligibility Data Service (EDS) as well as other systems. Complete required paperwork for intake process. Prepare and dispense appropriate forms to patients.

Inquire of all patients as to any change in address, phone, financial or insurance status.

Photocopy identity and income statements, check stubs, route patients with incomplete information to Front Office Operations Manager.

Assist patients in filling out forms, review medical and intake forms for accuracy and completeness. Assist with interpretation and recruits other language interpreters as needed.

Provide information to patients regarding entitlement policies and procedures under the supervision of the Front Office Operations Manager.

Assist with scheduling and check out of patients.

Maintain daily log of patient encounters.

Provide daily report of new patient visits as required.

Carry out other tasks as requested in situations where participation may be required.

Maintain work area in a clean, organized and orderly fashion to facilitate interactions with other staff and to reflect well on the health center as viewed by the public.

Maintain adequate supplies of necessary intake paperwork. Orders as appropriate.

Perform data entry as required for patient intake process.

In accordance with established procedures, receives and forwards all incoming phone calls as appropriate (triage nurse, interpreters, outreach, or administrative departments, etc.) in a friendly manner.

Takes messages from callers as necessary, especially on behalf of the President/CEO or other management level staff.

Facilitates general telephone operations.

Perform computerized word processing or data processing.

May assist patients or staff with bilingual interpretation as time permits.

Assists staff in identifying/contacting external office support services.

Provide customer support and assist in resolving issues presented by patients or identified within the organization.

Assist with medical records management and creation as required.

All other duties as required.

This position also requires the ability to use a computer, work at a computer workstation, viewing a CRT and have some knowledge of a keyboard.

Requires rotation with other front office personnel with little or no notice and can be between facilities.

In addition, you will be required to cover later clinic hours including weekends between any Caring Health Center locations.

The following job description is subject to change and duties may be removed or added.

***Salary Ranges from $19.23-$24.19***

Qualifications

Motivations

Required

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply Now

Refine Your Search

operations patient coordinator jobs in agawam, ma

Front Operations Patient Coordinator

Facilities Compliance and Operations Coordinator

Senior Patient Care Coordinator

Clinical Operations Coordinator - Records

Office Coordinator - Movement Disorder

Workers Compensation Manager

Office Coordinator

Lung Cancer Screening Program Coordinator

Dental Practice Manager

Supervisor Behavioral Health Registration

Epic Denials Management Coordinator

Director of Surgical Suites

University Assistant Director

University Director - Ambulatory Services, Neurology/Brain & Spine

Clinical Program Coordinator (Heart Failure)

Home Care Agency Manager

Nurse Manager

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