Top 231 Patient services representative Jobs in Akron, Oh

Patient Account Representative (Customer Service)
Revcare, Inc. —Fairlawn, OH
- $15 - $23 an hour
- Full-time
- Hybrid work
- HIPAA
- High school diploma or GED
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Medical Receptionist - Akron
Pioneer Physicians Network —Akron, OH
- $16 - $19 an hour
- Full-time
- Bilingual
- Hospital
- Customer service
- Paid training
- Health savings account
Quick Apply
7d
Patient Access Representative Internal Medicine Specialist
University Hospitals —Cuyahoga Falls, OH
- $15.00 - $23.14 an hour
- Internal Medicine
- High school diploma or GED
- Organizational skills
15h
Medical Receptionist
Optum —Hudson, OH
- $16 - $29 an hour
- Urgently hiring
- Computer literacy
- Pass drug screening
- High school diploma or GED
- AD&D insurance
- Employee stock purchase plan
Patient Access Representative, PRN (As Needed); Daytime hours/Monday - Friday
Western Reserve Hospital —Cuyahoga Falls, OH
- Part-time
- Customer service
- Medical office experience
- High school diploma or GED
Quick Apply
Patient Access Representative UH Akron ENT
University Hospitals —Akron, OH
- $15.00 - $23.14 an hour
- High school diploma or GED
- Organizational skills
- Associate's degree
3d
Patient Access Rep
SunriseVista Behavioral Hospital —Canton, OH
- $19 - $23 an hour
- Psychiatry
- Adults
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Patient Access Representative, PRN/Flexible Schedule
Western Reserve Hospital —Cuyahoga Falls, OH
- 8 hour shift
- Customer service
- Medical office experience
- High school diploma or GED
- Flexible schedule
Quick Apply
Patient Access Representative, Full-time/Lab; 8:30am-5:00pm
Western Reserve Hospital —Cuyahoga Falls, OH
- Full-time
- Customer service
- Medical office experience
- High school diploma or GED
Quick Apply
10d
Patient Registration, COE Center of Excellence
Summa Health —Akron, OH
- $17.43 - $20.92 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Hospital
- AD&D insurance
- Disability insurance
Patient Registration, Call Center Rep
Summa Health —Akron, OH
- $17.43 - $20.92 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- AD&D insurance
- Disability insurance
Member Engagement Specialist (EST)
Tuesday Health —Akron, OH
- Remote
- Spanish
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
3d
Medical Office Associate - GYN Oncology Office
Summa Health —Akron, OH
- $17.43 - $20.92 an hour
- Full-time
- High school diploma or GED
- Ob/Gyn
- Typing
- AD&D insurance
- Disability insurance
Patient Access Representative, Emergency Department, Full Time; 2:30 pm - 11 pm
Western Reserve Hospital —Cuyahoga Falls, OH
- Full-time
- Customer service
- Medical office experience
- High school diploma or GED
Quick Apply
Jackson Family Practice Acquisition
Cleveland Clinic —Akron, OH
- $19.75 - $27.75 an hour
- Full-time
- Entry level
- Dental insurance
- Vision insurance
3d
Patient Registration, ER/L&D BARBERTON HOSP.
Summa Health —Barberton, OH
- $18.31 - $21.97 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Inpatient
- AD&D insurance
- Disability insurance
13d
Medical Call Center Agent
Optum —Cuyahoga Falls, OH
- $16 - $29 an hour
- 8 hour shift
- 18 years or older
- Microsoft Outlook
- Computer literacy
- Paid training
Medical Office Associate - Urogynecology Office
Summa Health —Akron, OH
- $17.43 - $20.92 an hour
- Full-time
- High school diploma or GED
- Typing
- 1 year
- AD&D insurance
- Disability insurance
Patient Service Representative Gastroenterology
Akron Children's Hospital —Akron, OH
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
4d
Patient Access Representative
Cleveland Clinic —Akron, OH
- Full-time
- Hospital
- High school diploma or GED
- 1 year

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Patient Account Representative (Customer Service)

Revcare, Inc. -
Fairlawn, OH

Quick Apply

Job Details

Full-time
$15 - $23 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Revenue cycle management
Teamwork
Call center experience
HIPAA
High school diploma or GED
Attention to detail
Medical explanation of benefits reviews
Medical billing account reconciliation
Typing
Payment reconciliation
Negotiation

Full Job Description

Position Summary

The Customer Support Specialist, Patient Accounts role is responsible for providing exceptional customer service to patients and resolving inquiries related to billing, insurance, and account balances. This role involves managing patient accounts, processing payments, negotiating resolutions, and ensuring compliance with state, federal, and organizational guidelines. The position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment while maintaining confidentiality and professionalism. Hybrid/fully remote opportunity available after successful completion of training period and upon meeting job requirements.

Key Responsibilities

Customer Service & Patient Interaction

· Respond to patient inquiries via phone, email, chat, and fax.

· Explain insurance coverage, billing statements, and payment options clearly and accurately.

· Promote a patient-centric approach to resolving account balances and concerns.

· Diffuse negative situations and maintain a professional tone during stressful circumstances.

Account Management & Billing

· Analyze and reconcile patient accounts to ensure accuracy and timely resolution.

· Process payments, refunds, and guarantor corrections as needed.

· Update insurance information and resolve registration errors.

· Utilize predictive dialer systems and maintain appropriate daily call volumes, both inbound and outbound.

Collaboration & Workflow

· Communicate professionally with patients, insurance carriers, attorneys, and internal departments.

· Work closely with scheduling, collections, and insurance verification teams to ensure smooth operations.

· Share knowledge and assist team members to improve workflow and service quality.

Compliance & Confidentiality

· Adhere to HIPAA guidelines and company policies, including the Code of Ethics.

· Maintain strict confidentiality of patient information.

Participate in ongoing training to stay current

Qualifications

· High school diploma or GED required; additional education in healthcare or business preferred.

· 1–3 years of customer service experience, preferably in a medical billing or revenue cycle setting.

· Strong computer skills, including Microsoft Office; knowledge of EMR systems and predictive dialer operations helpful.

· Minimum typing speed: 40 WPM.

· Excellent oral and written communication skills.

· Ability to analyze EOBs and reconcile account balances.

· Organized, detail-oriented, and able to multitask in a fast-paced environment.

· Must pass a pre-employment criminal background check.

Job Type: Full-time

Pay: $15.00 - $23.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Experience:

Epic: 1 year (Preferred)
Call center: 1 year (Preferred)
medical customer service: 1 year (Preferred)

Ability to Commute:

Fairlawn, OH 44333 (Required)

Work Location: Hybrid remote in Fairlawn, OH 44333

Quick Apply

Refine Your Search

patient services representative jobs in akron, oh

Patient Account Representative (Customer Service)

Medical Receptionist - Akron

Patient Access Representative Internal Medicine Specialist

Medical Receptionist

Patient Access Representative, PRN (As Needed); Daytime hours/Monday - Friday

Patient Access Representative UH Akron ENT

Patient Access Rep

Patient Access Representative, PRN/Flexible Schedule

Patient Access Representative, Full-time/Lab; 8:30am-5:00pm

Patient Registration, COE Center of Excellence

Patient Registration, Call Center Rep

Member Engagement Specialist (EST)

Medical Office Associate - GYN Oncology Office

Patient Access Representative, Emergency Department, Full Time; 2:30 pm - 11 pm

Jackson Family Practice Acquisition

Patient Registration, ER/L&D BARBERTON HOSP.

Medical Call Center Agent

Medical Office Associate - Urogynecology Office

Patient Service Representative Gastroenterology

Patient Access Representative

I want to receive the latest job alert for patient services representative in akron, oh

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