Top 68 Guest service Jobs in Albion, Ca

FRONT DESK AGENT - Full Time
SCP HOSPITALITY MANAGER LLC —Albion, CA
- $19 - $20 an hour
- Weekends as needed
- Basic math
- Sanitation
- Ability to climb stairs
Quick Apply
F&B Server - Part Time
SCP HOSPITALITY MANAGER LLC —Albion, CA
- $16.90 an hour
- Part-time
- Basic math
- Ability to climb stairs
- Hotel
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Guest Room Attendant - Part Time
SCP HOSPITALITY MANAGER LLC —Albion, CA
- $20 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Referral program
Quick Apply
HOUSE ATTENDANT - Part Time
SCP HOSPITALITY MANAGER LLC —Albion, CA
- $19 an hour
- Part-time
- Ability to climb stairs
- Hotel
- High school diploma or GED
Quick Apply
6d
GROUNDS MAINTENANCE - FT
SCP HOSPITALITY MANAGER LLC —Little River, CA
- $20 - $23 an hour
- Weekends as needed
- Sanitation
- Mid-level
- Ability to climb stairs
Quick Apply
6d
Houseman
Heritage House Resort and Spa —Little River, CA
- From $20 an hour
- Part-time
- Heavy lifting
- Customer service
- Hotel
- 401(k)
- Paid time off
Quick Apply
Public Spaces Attendant
Heritage House Resort and Spa —Little River, CA
- From $20 an hour
- Part-time
- Heavy lifting
- Hotel
- In-person
- 401(k)
- Paid time off
Quick Apply
Innkeeper, Inns of Mendocino
Four Sisters Inns —Mendocino, CA
- From $19 an hour
- Part-time
- Hotel
- In-person
- Reliable transportation
- 401(k)
- Paid sick time
Quick Apply
Seasonal Room Attendant
Heritage House Resort and Spa —Little River, CA
- From $20 an hour
- Part-time
- Heavy lifting
- Hotel
- In-person
- 401(k)
- Paid time off
Quick Apply
Guest Services Agent
Trailborn Mendocino —Mendocino, CA
- $20 an hour
- Extended hours
- Computer literacy
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
House Attendant
Trailborn Mendocino —Mendocino, CA
- $20 an hour
- Extended hours
- Ability to stand for extended periods
- Entry level
- Resort
- Paid holidays
- Health insurance
Quick Apply
Busser - Part Time (Mendocino Inn and Farm)
SCP HOSPITALITY MANAGER LLC —Little River, CA
- $17 an hour
- Part-time
- Basic math
- Ability to climb stairs
- Hotel
Quick Apply
Night Audit - FT and PT Available
Trailborn Mendocino —Mendocino, CA
- $21 an hour
- Extended hours
- Hotel
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
BARTENDER - Part Time
SCP HOSPITALITY MANAGER LLC —Albion, CA
- $18 an hour
- Part-time
- Serving
- Bar
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Event Coordinator
Mendocino Coast Botanical Gardens —Fort Bragg, CA
- From $25 an hour
- Part-time
- Spanish
- Google Workspace
- English
- Paid time off
- Employee discount
Quick Apply
10d
Kitchen Cook - AM / PT
SCP HOSPITALITY MANAGER LLC —Little River, CA
- $20 an hour
- Part-time
- Hotel
- Entry level
- Kitchen
Quick Apply
Busser - Part Time
SCP HOSPITALITY MANAGER LLC —Albion, CA
- $16.90 an hour
- Part-time
- Basic math
- Ability to climb stairs
- Hotel
Quick Apply
Seasonal Public Area Attendant
Trailborn Mendocino —Mendocino, CA
- $20 an hour
- Extended hours
- Ability to stand for extended periods
- Entry level
- Resort
- Paid holidays
- Health insurance
Quick Apply
Sales Support Rep Part-Time
Victra - Verizon Wireless Premium Retailer —Fort Bragg, CA
- From $18.90 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Opportunities for advancement
Quick Apply
Nursery Manager
Mendocino Coast Botanical Gardens —Fort Bragg, CA
- From $28 an hour
- Full-time
- Google Workspace
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
5d

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guest service jobs near albion, ca

FRONT DESK AGENT - Full Time

SCP HOSPITALITY MANAGER LLC
Albion, CA

Quick Apply

Job Details

Full-time
$19 - $20 an hour

Qualifications

Computer operation
Basic math
Customer relationship management
Conflict management
Property management systems (PMS)
Productivity software
Hotel and accommodations guest complaints handling
POS systems
Customer service problem-solving

Full Job Description

Description:

FRONT DESK AGENT - Full Time with Benefits $19 to $20 per hour

Mendocino Coast Lodge - SCP Hotels

The Front Desk Agent will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. As a Front Desk Agent, you will play a key role in creating a positive and welcoming experience for our guests.

The Job

Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction.
Follow Hotel policies with lost and found items.
Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations.
Continuously promote sanitation, safety, and security efforts.
Encourage Social Media/5-star compliments or reviews on OTA’s.
Greet guests warmly and efficiently, processing check-ins and check-outs with accuracy and speed.
Maintain knowledge of Hotel features/services, hours of operation, room types, rates and numbers, layout, decor, appointments, special packages and promotions, daily count, expected arrivals and departures, group activities, and departmental policies and procedures.
Manage reservations and room assignments, ensuring accuracy and availability.
Process payments and handle guest accounts, adhering to company policies and procedures.
Respond to guest requests and concerns promptly and professionally, resolving issues to their satisfaction.
Responsible for maintaining an efficient and effective flow of information with guests, team members, managers, housekeeping, and other departments within the Hotel.
Upsell hotel services and amenities to maximize revenue opportunities.
Maintain a clean and organized front desk area, ensuring a professional appearance.
Collaborate effectively with other departments to provide seamless service to guests.
Follow all safety and security protocols to ensure the well-being of guests and staff.
Ensure security of guest room access.
Maintain confidentiality, security, and integrity of organizational data.
Inspect, plan, and ensure that all materials and equipment are in complete readiness for service.
Maintain knowledge of correct maintenance and use of equipment.
Maintain knowledge of and comply with all departmental policies, service procedures, and standards.
Access all functions of computer/software systems.
Other duties as assigned.

Requirements:

Job Requirements

Must be a United States citizen or possess a valid work permit.
Must be able to read, write, and speak English. Fluency in other languages is beneficial.
Must be able to accurately follow instructions, both verbally and written.
Ability to work a flexible schedule that may include evenings, weekends, and holidays.
Must be able to work in a fast-paced environment with urgency and empathy.
Outstanding coordination and multi-tasking abilities.
Professional in appearance and demeanor.
Ability to learn, understand, and work within POS, PMS, CRM, and other Hospitality-specific software systems.
Must have general computer skills including Microsoft Office and Google Suite.
Must have the ability to deal effectively and interact well with guests, vendors, and team members.
Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner.
Ability to calculate figures and amounts using basic math.

Supervision

Reports to the Front Office/Desk Manager.

Education and Experience

High school diploma or equivalent.
Previous customer service experience is required.
Previous Front Desk experience preferred.
Familiarity with hotel reservation systems (experience with specific systems is a plus
State Alcohol Serving Certificate.

Working Conditions

Must be able to stand and move freely about the property for the majority of the shift.
Must be able to occasionally lift, carry, push & pull up to 50 lbs.
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis.
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat).
Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).
Noise level is usually moderate.

Quick Apply

Refine Your Search

guest service jobs in albion, ca

FRONT DESK AGENT - Full Time

F&B Server - Part Time

Guest Room Attendant - Part Time

HOUSE ATTENDANT - Part Time

GROUNDS MAINTENANCE - FT

Houseman

Public Spaces Attendant

Innkeeper, Inns of Mendocino

Seasonal Room Attendant

Guest Services Agent

House Attendant

Busser - Part Time (Mendocino Inn and Farm)

Night Audit - FT and PT Available

BARTENDER - Part Time

Event Coordinator

Kitchen Cook - AM / PT

Busser - Part Time

Seasonal Public Area Attendant

Sales Support Rep Part-Time

Nursery Manager

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