Top 123 Hotel front desk Jobs in Altamonte Springs Fl

Front Desk Agent
Residence Inn Altamonte Springs —Altamonte Springs, FL
- Computer literacy
- Residential
- Hotel
Guest Service Agent - Waldorf Astoria Orlando
Hilton —Orlando, FL
- $20.09 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
14d
Front Desk Agent
Rebel Hotel Company —Maitland, FL
- Full-time
- Hotel
- Assembly
- Entry level
Quick Apply
Overnight Front Desk Agent
Hilton Garden Inn Lake Mary —Lake Mary, FL
- Part-time
- Background check
- Management
- English
- 401(k)
- Employee discount
Quick Apply
Hotel PT Night Auditor/Overnight Guest Service Agent
Hilton Orlando/ Altamonte Springs —Altamonte Springs, FL
- From $17.25 an hour
- Part-time
- Customer service
- Computer literacy
- Mid-level
- Tuition reimbursement
- Paid time off
Quick Apply
2d
Hotel Front Desk Clerk
DASKK Orlando Hotel near Universal Blvd, an Ascend Collection Hotel —Orlando, FL
- Hotel
- Entry level
- Flexible schedule
Quick Apply
Female Spa Attendant (Part-Time) - Conrad Orlando
Hilton —Orlando, FL
- $20 an hour
- Part-time
- Sanitation
- Entry level
- Resort
- Paid parental leave
- Employee stock purchase plan
Front Desk Agent
Marriott's Harbour Lake —Orlando, FL
- $20.05 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Hotel
- Free parking
- Health insurance
7d
Front Desk Supervisor
Rebel Hotel Company —Maitland, FL
- Full-time
- Mid-level
- Hotel
- Front desk
Quick Apply
Front Desk Agent
AC by Marriott Downtown Orlando —Orlando, FL
- $16 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Pass drug screening
Quick Apply
Guest Service Representative
TOWNEPLACE SUITES - ALTAMONTE SPRINGS —Altamonte Springs, FL
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
Front Desk Agent
Courtyard Orlando Altamonte Springs / Maitland —Orlando, FL
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Marriott International, Inc —Orlando, FL
- $16.50 - $17.00 an hour
- Weekends as needed
- Hotel
- Ability to lift 50 pounds
- Entry level
- Free parking
- Health savings account
Overnight Front Desk Agent
Holiday Inn Orlando International Airport —Orlando, FL
- $15 an hour
- Overnight shift
- Hotel
- High school diploma or GED
- Accounting
- Health insurance
- Dental insurance
Hotel Concierge
All Guest Services —Orlando, FL
- $14 - $25 an hour
- Sales
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent Castle Hotel Marriott Full time
Schulte Hospitality Group —Orlando, FL
- $19 an hour
- Full-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Guest Service Associate
Holiday Inn —Orlando, FL
- $15.50 - $16.50 an hour
- Part-time
- Spanish
- English
- Hotel
- Health insurance
- Paid time off
Quick Apply
8d
Night Auditor
Orlando Marriott Lake Mary —Lake Mary, FL
- $19 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Resort Front Desk Agent - Loews Hotels Universal Orlando
Lakewood Regional Support Bldg —Orlando, FL
- Weekends as needed
- English
- Computer skills
- Entry level
Quick Apply
Front Office Agent
International Drive Hotel —Orlando, FL
- $16 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply

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Front Desk Agent

Residence Inn Altamonte Springs -
Altamonte Springs, FL

Apply Now

Job Details

Qualifications

Computer operation
Customer communication
Confidential information handling
Hotel policy compliance
Client rapport building
Client inquiry handling
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Residence Inn Altamonte Springs

270 Douglas Ave

Altamonte Springs, FL 32714

Overview:

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

hotel front desk jobs in altamonte springs fl

Front Desk Agent

Guest Service Agent - Waldorf Astoria Orlando

Front Desk Agent

Overnight Front Desk Agent

Hotel PT Night Auditor/Overnight Guest Service Agent

Hotel Front Desk Clerk

Female Spa Attendant (Part-Time) - Conrad Orlando

Front Desk Agent

Front Desk Supervisor

Front Desk Agent

Guest Service Representative

Front Desk Agent

Front Desk Agent

Overnight Front Desk Agent

Hotel Concierge

Front Desk Agent Castle Hotel Marriott Full time

Guest Service Associate

Night Auditor

Resort Front Desk Agent - Loews Hotels Universal Orlando

Front Office Agent

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