Top 50 Technical support Jobs in Altoona, Wi

IT Operational Specialist
Impact Seven Inc —Altoona, WI
- $25 - $28 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer Science
- Basic math
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IT Support Technician
Menards —Eau Claire, WI
- Overtime
- Computer science
- Computer Science
- Computer literacy
- Store discount
- Profit sharing
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12d
DC/MM IT Support Technician
Menards —Eau Claire, WI
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer Science
- Store discount
- Profit sharing
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1d
Desktop Support Engineer (Dispatch /Part-Time) – Eau Claire, Wisconsin
Axiom Technologies —Eau Claire, WI
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
Desktop Support II
SECURITY FINANCIAL BANK —Eau Claire, WI
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid time off
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Tier 2 Technician
IT Voice —Eau Claire, WI
- $24 - $28 an hour
- Full-time
- Hybrid work
- Clean driving record
- Mid-level
- 3 years
- Travel reimbursement
- Mileage reimbursement
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9d
Help Desk Supervisor
University of Wisconsin Stout —Menomonie, WI
- $67,000 a year
- Online Application
- Computer science
- Computer Science
- Mid-level
- Retirement plan
Desktop Support Engineer (Dispatch /On-call)
Axiom Technologies —Menomonie, WI
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Eau Claire, WI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Motorcycle Parts & Fitment Specialist Customer Support & Sales
Throttle Addiction —Eau Claire, WI
- From $24 an hour
- Full-time
- Addiction Medicine
- Computer literacy
- Mid-level
- Paid time off
- Employee discount
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9h

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IT Support & Network Administrator (Entry Level)
Choice Products —Eau Claire, WI
Associate's or Bachelor's degree in Information Technology, Computer Networking, or related field, or equivalent experience.
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13d
IT Operational Specialist
Impact Seven Inc —Altoona, WI
CERTIFICATES, LICENSES, REGISTRATIONS: Valid driver’s license with current vehicle insurance is required to meet the position’s travel requirements, as needed.
$25 - $28 an hour
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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply

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IT Operational Specialist

Impact Seven Inc -
Altoona, WI

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Job Details

Full-time
$25 - $28 an hour

Qualifications

Microsoft Outlook
Spreadsheets
Driver's License
Data management
Microsoft Teams
Document viewing software
Adobe Acrobat

Full Job Description

POSITION: IT Operations Specialist

SUMMARY: The IT Operations Specialist supports the day-to-day technology, systems, and operational support functions of the organization. The IT Operations Specialist provides front-line technical support, coordinates technology setup and maintenance, assists with Yardi administration and property setup, supports operational technology improvements, and works collaboratively with staff and third-party vendors to improve organizational efficiency and user experience.

REPORTS TO: Vice President of Property Management

FLSA STATUS: Full-time, Non-exempt

ESSENTIAL EXPECTATIONS, DUTIES AND RESPONSIBILITIES:

Serve as a primary point of contact for day-to-day staff technology support and troubleshooting requests.
Assist staff with troubleshooting computers, printers, phones, scanners, Microsoft Office applications, Teams, and other common office technology systems.
Coordinate setup, deployment, maintenance, and replacement of computers, monitors, phones, and other office technology equipment.
Assist with employee onboarding and offboarding processes including workstation setup, account coordination, equipment deployment, and technology orientation.
Maintain and track organizational technology inventory and related records.
Assist with user account administration, permissions, and access management within Yardi and other organizational systems.
Assist with setup of new properties and entities within Yardi and related software systems.
Support implementation, testing, and continuous improvement of Yardi workflows, processes, and operational enhancements.
Work collaboratively with Accounting, Property Management, Compliance, Asset Management, and other departments to identify and improve operational workflows and system utilization.
Coordinate with third-party IT vendors and consultants to escalate and resolve advanced technical issues as needed.
Assist with technology procurement, vendor coordination, and operational technology projects.
Maintain operational procedures, technology documentation, training materials, and internal user guides.
Assist with scanning, electronic filing, and organization of operational and technology-related documentation.
Support organizational process improvement initiatives and assist with implementation of operational efficiencies.
Maintain confidentiality of sensitive organizational and employee information.
Perform other duties as assigned.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

Attend meetings, training sessions, seminars, and workshops as appropriate.
Maintain professional and technical knowledge related to technology systems, operational support, Yardi, and organizational workflows.
Support departmental and organizational initiatives as needed.

SUPERVISORY RESPONSIBLITIES: None

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Associates degree in information technology, business administration, management information systems, computer science, or a related field required. Bachelor degree preferred. Equivalent combinations of education and relevant experience may be considered. Equivalent combinations of education and relevant experience may be considered.

Three to five years of experience in technology support, systems administration, operational support, property management systems support, business systems support, or a related field is preferred.

Experience supporting users in a professional office environment and troubleshooting common technology and operational issues is preferred. Experience with Yardi Voyager or similar property management or ERP software systems is strongly preferred.

Experience with software implementation, workflow improvement, onboarding support, or operational process coordination is a plus.

TECHNOLOGY SKILLS: Proficiency with Microsoft Office applications including Outlook, Word, Excel, Teams, and Adobe Acrobat is required. Ability to learn and utilize various software platforms, office technology systems, databases, and electronic document management systems is essential.

Experience supporting users with common office technology issues including printers, phones, scanners, and workstation setup is preferred. Experience with Yardi Voyager or similar business software systems is a plus.

LANGUAGE SKILLS: Excellent written, oral and interpersonal communication skills are required. Ability to communicate professionally and cultivate positive working relationships with a diverse range of people, both internal and external to the organization is essential. Communicate optimistically, positively, and with honesty and openness.

MATHEMATICAL SKILLS: Ability to perform basic business math and accounting calculations accurately. Ability to utilize spreadsheets, databases, and other software tools to summarize information, reconcile data, and track operational processes.

REASONING SKILLS: Ability to balance expectations with available financial and human resources will be a critical requirement for the organization’s long term success.

CERTIFICATES, LICENSES, REGISTRATIONS: Valid driver’s license with current vehicle insurance is required to meet the position’s travel requirements, as needed.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands are as follows:

Ability to cope with job-related pressure and challenges associated with deadlines.
Ability to bend down.
Ability to lift and carry objects weighing up to 30 pounds.
Ability to travel when required.

WORK ENVIRONMENT: The work environment expectations include the following:

Ability to work with diverse groups of people.
Ability to work in a team atmosphere and willing to help others when needed.
Ability to communicate with internal staff, customers and external parties in a friendly, respectful, courteous and professional manner.
Timely completion of communications and tasks.
Ability to support concerns with recommendations for improvement.

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Refine Your Search

technical support jobs in altoona, wi

IT Operational Specialist

IT Support Technician

DC/MM IT Support Technician

Desktop Support Engineer (Dispatch /Part-Time) – Eau Claire, Wisconsin

Desktop Support II

Tier 2 Technician

Help Desk Supervisor

Desktop Support Engineer (Dispatch /On-call)

Seasonal, Operations Technical Specialist (Part Time)

Motorcycle Parts & Fitment Specialist Customer Support & Sales

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