Top 18 It support specialist Jobs in Ames, Ia

IT Technician
Oakland Corporation —Ames, IA
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
PC Support Technician ? Laboratory & Desktop Support
American IT Solutions Inc —Ames, IA
- $30 an hour
- Full-time
- Laboratory experience
- Mid-level
- 3 years
Quick Apply
IT Support Specialist
Guardian Pharmacy Services Management —Ankeny, IA
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Customer Support Representative
Cube Hub Inc —Johnston, IA
- $17.00 - $18.78 an hour
- 8 hour shift
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
4h
Electronic Tech Support Specialist
ALMACO —Nevada, IA
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Customer Support Specialist
AgVision —Ankeny, IA
- Urgently hiring
- Driver's License
- Computer skills
- Communication skills
- Paid holidays
- Disability insurance
13d
TOM TAI-E Technician, Mid-West-TAI
Amazon.com Services LLC —Bondurant, IA
- $25 - $41 an hour
- Full-time
- Computer Science
- Up to 50% travel
- Military
- AD&D insurance
- Health insurance
7d

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Payroll Specialist
HY-LINE NORTH AMERICA —West Des Moines, IA
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Family Support Specialist - Social Worker
Families First Counseling Services —Grundy Center, IA
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Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
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Client Support Manager
Keep it Simple Storage —Columbus, OH
Clearing the morning client inbox and knocking out a few lock-troubleshooting calls. Every incoming client email, every phone call from an owner or manager,…
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it support specialist jobs near ames, ia

IT Technician

Oakland Corporation
Ames, IA

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Job Details

Permanent | Full-time
$55,000 - $75,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Authentication
Teamwork
Data center experience
Amazon EC2
Public Cloud
System maintenance
Email configuration (technical support)
Cloud service support
Azure AD
Cloud networking
DNS
Server virtualization
Technical writing
VMware
Network security appliance implementation
Amazon VPC
Desktop administration
Virtual Private Clouds
Active Directory management

Full Job Description

IT Support Technician

Location: Ames, IA and Story City, IA

About Oakland Corporation

Oakland Corporation is a trusted provider of ERP software and exceptional service in the grain, agriculture, and fuel industries. Our mission is to support our clients by delivering reliable solutions that improve efficiency and productivity. We take pride in building long-term relationships and providing outstanding customer service to ensure our clients have the resources and support they need to thrive.

Position Overview

We are seeking a highly motivated IT Support Technician to join our team and play a critical role in maintaining and supporting our IT infrastructure. This position will be responsible for providing technical support for servers, workstations, networks, and scale computers while also administering O365 and AWS Organizational Units (OUs). The ideal candidate will have a strong background in IT support, system administration, and troubleshooting across multiple platforms.

This role will involve working closely with internal teams and external clients to ensure smooth operations, timely issue resolution, and optimal system performance. If you're looking for an opportunity to apply your technical expertise in a dynamic, fast-paced environment, this role is for you.

Key Responsibilities

Provide phone and email support to Oakland clients, troubleshooting IT issues efficiently.
Administer and manage on-premises and cloud-based Linux instances to ensure system stability.
Configure and manage FortiGate firewalls via FortiManager, ensuring network security and efficiency.
Install, configure, and troubleshoot serial and network-connected scale devices.
Manage and support O365 email accounts, ensuring seamless communication across the organization.
Administer and maintain remote data center assets and AWS OUs, ensuring secure and scalable cloud operations.
Assist with network troubleshooting and configuration, ensuring high availability and minimal downtime.
Document processes, procedures, and solutions in internal knowledge bases for better efficiency and future reference.
Collaborate with other IT team members to implement system improvements and optimizations.
Provide on-site support and troubleshooting as needed, including occasional travel to company locations.

Required Qualifications

The ideal candidate will have:

Strong Linux administration skills, including experience with system maintenance and troubleshooting.
A solid understanding of serial communication protocols and troubleshooting methods.
Hands-on experience with FortiGate firewalls and FortiManager administration.
Familiarity with O365 administration and Azure Active Directory basics.
Knowledge of VMware, XCP-NG, and AWS (EC2, VPC) to support virtualized and cloud-based environments.
Willingness and ability to travel as needed to support remote locations and data centers.

Preferred Qualifications

Windows Server administration experience, including system setup and maintenance.
Knowledge of DNS and Active Directory management for user authentication and domain services.
Experience working with Confluence or similar documentation tools for IT knowledge management.
Strong troubleshooting and analytical skills with the ability to work independently and as part of a team.

Why Join Oakland Corporation?

At Oakland Corporation, we foster a collaborative and supportive work environment where employees are valued and empowered to succeed. We believe in continuous learning, professional growth, and ensuring that our team members have the tools they need to excel.

If you are a self-motivated IT professional who enjoys problem-solving, learning new technologies, and working in a diverse and evolving environment, we’d love to hear from you!

Pay: $55,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in Ames, IA 50010

Quick Apply

Refine Your Search

it support specialist jobs in ames, ia

IT Technician

PC Support Technician ? Laboratory & Desktop Support

IT Support Specialist

Customer Support Representative

Electronic Tech Support Specialist

Customer Support Specialist

TOM TAI-E Technician, Mid-West-TAI

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